Thesis (Ph. D.)--University of Wisconsin--Madison, 1972. / Vita. Typescript. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references.

Thesis (M.A.)--University of Wisconsin--Madison, 1969. / eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references.

Thesis (M.A.)--West Virginia University, 2007. / Title from document title page. Document formatted into pages; contains v, 88 p. : ill. (some col.). Includes abstract. Includes bibliographical references (p. 85-88).

Text in Afrikaans / Die doelstelling van hierdie navorsing is om te bepaal of warmte, empatie en kongruensie as openinggespreksvaardigheid met die verbaal aggressiewe klient enige waarde het en om te bepaal in watter mate maatskaplike werkers vaardig is in die hantering van die aggressiewe klient. Volgens die bevindinge van hierdie ondersoek waaraan vier en twintig maatskaplike werkers deelgeneem het, blyk dit dat daar groot gebreke in die hantering van die aggressiewe klient is en dat maatskaplike werkers nie altyd oor die nodige vaardighede beskik om die uitdaging wat die aggressiewe klient bied, te hanteer nie. Die navorsing kan as 'n voorbeeld van die werkwyse van maatskaplike werkers beskou word en dui daarop dat daar in hulle opleiding ten opsigte van die hantering van aggressie sekere leemtes is. Daar aanbeveel dat hierdie aspek verder ondersoek word. word / The aim of this research was to determine whether conversational skills such as warmth, empathy and congruency have any positive effect when dealing with verbally aggressive clients and to what degree social workers are equipped to deal with aggressive clients. According to the findings of this research in which twenty four social workers participated it would appear that there are serious shortcomings in the way in which they deal with aggressive clients and that they do not always have the skills required to meet the challenges posed by aggressive clients. This research outlines the way in which social workers operate and would seem to indicate that there are serious shortcomings in their training when it comes to dealing with aggressive clients in interview situations. It is recommended that this matter be further investigated. / Social Work / M.A. (Sosiale Wetenskappe (Geestesgesondheid)

This study makes a definitive survey of the social services made available to mental patients at the Crease Clinic of Psychological Medicine during the year of 1953. The purpose of the survey was to describe as clearly as possible the actual social services provided by social caseworkers to patients undergoing short-term treatment at a mental hospital. In order to analyze the nature of typical social casework help, it was necessary to define the specific components making up services to the mentally ill and their families. Since there is apparently no available standard, a special classification of services was devised for the present study. This was achieved by visualizing the social needs of the patient and his family as he moves through his period of hospitalization, from admission to discharge. A questionnaire listing these services was prepared, and was answered by the patients’ social workers. The patients studied were by people selected by a routine sampling procedure. An examination of the casework help to the patients revealed that 25 out of 64, and 29 of their families, received help through face-to-face interviews with the social worker. All the patients were helped through diagnostic planning at ward rounds, and 44 were further assisted through a therapeutic use of social resources by the social worker. The specific services to the patients and the specific services to the relatives were shown to be similar in frequency. In both instances most of the services were aimed at helping people with their discomforts in social relationships. In conclusion, the study points out some of the problems in the screening of patients for social casework help, including the difficulty of giving effective service with insufficient staff. Also emphasized is the necessity for social agencies to facilitate research through standardization of recording, because of the need for further development in quantitative and analytical evaluation of services which are not clearly understood by the general public, and even by some professional people. / Arts, Faculty of / Social Work, School of / Graduate

The purpose of this thesis is to evaluate family case work particularly as seen in the work performance of the Family Welfare Bureau of Greater Vancouver, British Columbia. The research sample comprises fifty-eight cases featured by problems in the areas of marital relationships and parent-child relationships, known to the agency during the five-year period ending April 1, 1948. Selection is exclusive of extreme examples and includes only "whole" families, that is, units in which both parents were living, although not necessarily together. Childless marriages are considered only when there are no contra-indications to fecundity. Age is a further delimiting factor in selection of these cases. The maximum ages for men being forty years, for women thirty-five years. The total research load is subdivided into five groups, basis of grouping being the particular problem most troubling the family. Groupings are; Early Years of Marriage (Ten cases), Advanced Marital Conflict (Thirteen cases), Dissolution of Marriage (Eleven cases), Reconciliation (Ten cases), and Child Development and Parent-Child Relationships Problems (Fourteen cases). None of the several evaluation methods examined proved suitable for the cases in this study. The criteria and method of evaluation used in the project are derived from basic case work principles and the concept of social case work as a dynamic process. For want of a better descriptive term the instrument devised is variously called the case-o-graph, case-gram and case-chart. It is a dissecting facility intended to show the dynamics of the case work process as they operate in a given situation. The activity of client, worker, agency and community are proportionately shown in this case-chart which illustrates what takes place in case work as seen in the case record. Results, of case work are subjectively graded. The case work services of the Family Welfare Bureau are assessed as generally effective. Visiting homemaker service is particularly of good quality. Difficulty in helping people with serious personality conflicts and advanced marital problems underlines the necessity for improvement of case work personnel, increased psychiatric orientation of staff, and revision of community psychiatric services. The role of the family agency in promoting family life education and in supporting all efforts for further family life in the community is emphasized by findings of the project which indicate the general need of people for better preparation for life. / Arts, Faculty of / Social Work, School of / Graduate

The evaluation of social worker performance is a problem that frequently confronts the social work profession because the profession continually seeks to discover what it is doing for, and with, the clients it serves in order to learn how to serve them better. A number of studies of effect have been launched to this end. The Area Development Project of Vancouver, British Columbia, is one such study. The project seeks to test a specific treatment method, "integrated family services", on a selected group of one hundred multi-problem families. The experimental design calls for one hundred families in the treatment group and two hundred families in two control groups in order to test the hypothesis that the demonstrating services of the project are more effective in improving the functioning of families with complex problems than the "usual agency services" of health and welfare agencies. Studies of effect on casework services too often assume that there is no significant variation in the performances of professionally trained social workers when there is little reason to believe this to be the case. This study, which was carried out in conjunction with the Area Development Project, aimed at developing a Q-sort measure of family centered casework performance that could be used to test the hypothesis that there are significant differences between the inputs of professionally trained social workers. The proposed instrument would also document any differences between social worker performances should the hypothesis prove true. The completed Q-sort of Family Centered Casework Performance was applied to the Area Development Projects' treatment group social workers to generate a performance score for each of the workers as well as a profile description of the ideal family centered casework performance. It was possible to demonstrate that the inputs of the social workers differed greatly, while at the same time develop a precise profile description of the projects' "integrated family services". The study also attempted to relate the performance levels of the treatment group social workers to client movement in the cases that the workers carried. The establishment of a definite conclusion in regard to this relationship was not possible because of limitations in time and data, however, a means of analysis was developed for use with final data from the Area Development Project when it becomes available. The introductory chapter gives a brief summary of the problem of social worker evaluation, alternative ways of dealing with the problem and a statement of the scope and limitations of the study. The Theoretical framework of the study and the methods utilized are outlined in Chapter II. In Chapter III, the study findings are presented along with descriptive data on the study sample. The thesis concludes with a brief summary of the study and its' conclusions followed by some proposals for dealing with final data on client movement when they become available. / Arts, Faculty of / Social Work, School of / Graduate

The Family Service Centres of Greater Vancouver Area is composed of a Main and branch offices. At this time, the Agency is asking whether the service delivery patterns in the Main and branch offices match the characteristics of their respective clients. As a result, this study was undertaken with the following general hypotheses: that there are significant differences between the Main Office, North Shore and Burnaby branches of the Family Service Centres of Greater Vancouver in the characteristics of those requesting service, the nature of their request and the type of approach to the Agency. A cross-sectional survey was made of all persons approaching the Main, Burnaby and North Shore offices during a four week period in October/November, 1967. A data schedule was used by intake personnel to secure information on the total of 411 approaches. Information regarding four variables was sought—socioeconomic status, family life stage, request for service, and type of approach. The Blishen Occupational Class Scale and the Duvall Family Life Stages were used as models. A computer was used in analysing the data. The findings revealed that there were some differences between the three offices in the four variables tested, and that the differences were most marked in socioeconomic class. The general hypothesis was therefore accepted. Further, it was found that generally, the clients came from the lower socioeconomic classes, and that they were child rearing families. Strikingly few aged persons approached the Agency for service. Information/referral was the most requested service in the total sample, and self-referral was found to be the most common type of approach. It is concluded that the Agency should consider varying the service delivery patterns to meet the unique constellation of needs of the clients approaching each office. There are implications also for a general evaluation of services in relation to client characteristics as well as for further research. / Arts, Faculty of / Social Work, School of / Graduate

The purpose of this practicum is to demonstrate the need for social workers to be employed by Genetics Clinics as a member of the genetics team, the hypothesis being that there is need for social work involvement in the field of medical genetics. Research was completed through a survey of the literature in the field of: counseling problems in genetic counseling, social work involvement in genetics clinics, the role of nursing in genetic counseling, and psychological studies concerning problems of genetic counseling. Literature in these areas was extremely limited During the summer of 1971, a questionnaire was sent to ninety genetic clinics, requesting information on the role that social work played in these clinics. Interviews were held with Dr. Everett Lovrien, co-director of the University of Oregon Medical School Genetics Clinic, Dr. Robert Koler, director of Genetic Research. University at Oregon Medical School, Mrs. Sue Underwood, Public Health Nurse with the Genetics Clinic, and Dr. Amelia Schultz, research instructor and medical social worker for the Clinical Research Center, University of Washington, Seattle, Washington. regarding their opinions concerning the role that social work should play in genetic counseling. This paper will incorporate a brief history of genetics and the establishment of genetic counseling clinics, the goals and purposes of a team approach to medical service, a summary of the findings of the questionnaire, and a discussion of the areas where social work could incorporate its own skills and areas of expertise in the clinic into the three major areas of patient care, research, and teaching.

No description available.