The purpose of this study was to determine the perceived leadership practices of chief student affairs officers in the United States in order to establish an understanding of current leadership practices and to assist chief student affairs officers in empowering their organizations to higher levels of excellence and in achieving greater influence in their institutions. Additionally, the researcher examined the relationship between the leadership practices of chief student affairs officers and the leaders in Kouzes and Posner‘s database in order to offer a comparison with a cross-section of this leadership population. Information on the chief student affairs officers‘ leadership practices was obtained from the self-assessments of 338 chief student affairs officers (using the Leadership Practices Inventory-Self) and from the assessments of 168 observers of the chief student affairs officers (using the Leadership Practices Inventory-Observer) in five key areas: (1) Challenging the Process; (2) Inspiring a Shared Vision; (3) Enabling Others to Act; (4) Modeling the Way; and (5) Encouraging the Heart. Participants rated each of the 30 statements on the Leadership Practices Inventory from one through ten to indicate how frequently the chief student affairs officers engaged in the described behavior. By using the Leadership Practices Inventory, the researcher provides empirical data concerning the perceived leadership behavior of chief student affairs officers in the United States. An analysis of the data revealed that chief student affairs officers perceive themselves as strong and effective leaders. The observers of the chief student affairs officers confirm this finding. A statistical analysis of the data demonstrated the existence of significant predictors related to level of education and type of institution for each of the five leadership practices as identified by Kouzes and Posner and confirmed in this study. However, the practical significance was found to be minimal. Additionally, the constructs for leadership practice differed somewhat from those of Kouzes and Posner. Also, the chief student affairs officers‘ self-described leadership ratings, when compared to those in the Leadership Practices Inventory database, tended to be in the high range (ranging from the 63rd percentile to the 77th percentile).

There is a lack of equitable representation of women of color in upper-leadership roles on college campuses. The purpose of this dissertation was to explore how women of color who serve as Chief Student Affairs Officers (CSAO), navigated both their racial and gender identities in their professional role, how they were prepared for this identity navigation throughout their career, and how they mentor younger professional women of color. Women of color CSAOs only make up about 4% of the population, so it was important to learn from their experiences in order to improve as a field. A qualitative study using a phenomenological approach, and Intersectionality as the theoretical framework, was conducted amongst women of color who serve as CSAOs at predominantly white, four-year colleges or universities. The theoretical framework was applied to illuminate the structural, political, and representational aspects of intersectionality that were experienced by the participants. The findings from this study illuminated the practices in the higher education and student affairs workplace that impact the racial and gendered experiences of women of color who serve as CSAOs. The results can and should be utilized to create more equitable workplace practices and policies for institutions of higher education. Overall, this study sought to add to the small body of research on women of color Chief Student Affairs Officers by continuing the much-needed conversation about the intersection of navigating both race and gender in a white and male dominated workplace.

Women make up a majority of those employed in higher education, yet they are still a minority in leadership positions. Completing a doctoral degree, relocating for career advancement, and working in demanding, high time commitment roles are typically required to achieve the chief student affairs officer (CSAO) position, as well as contributors to burnout and attrition in the field. This study sought to gain a deeper understanding of the intersection of career progression (work), balance (nonwork) and relationships (network) of women chief student affairs officers, specifically, how gender is an influence, understanding life roles and whether there is a cost of achievement in the field. The literature in the field suggests the achievement and constant maintenance of balance, which is viewed through a male construct, is the norm. It is evident that the need to understand the particular phenomenon of work and nonwork intersections of women, particularly in the chief role, gives voice to an issue for women that have been rarely heard in the field. This study utilized the naturalistic inquiry paradigm of research. The author conducted in-depth interviews of nine women CSAOs at colleges and universities across the United States. Data were analyzed using a constant comparative method which allowed the findings to emerge. The results show that women CSAOs felt that gender had a clear impact on their career both in their choices and how they were treated by others. The impact of gender has been felt at all stages in their careers including in their roles as CSAOs on issues of discrimination, leadership style, spousal expectations, and choices regarding if and when - or whether - to have children. Respondents also articulated the different domains of their life in terms of roles, but did not seem them as distinctly separate in the manner in which they manage their lives. Additionally, all of the respondents felt their public and private lives intersected and that keeping them in separate domains was not only impossible, but unnecessary. Lastly, there were significant and ongoing costs of achievement in the field, mostly notably lack of friends and short and/or long term health problems.