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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Development and Evaluation of a Behaviorally Anchored Rating Scale as a Measure of Secretarial and Clerical Performance

O'Connor, Suzan 08 1900 (has links)
Empirical findings on Behaviorally Anchored Rating Scales (BARS) have been mixed, despite early researchers' claims that BARS were superior to trait ratings and in reliability and resistance to leniency, central tendency, and halo. The study presented compared a BARS format to an independently derived trait scale as measures of secretarial and clerical performance. Though the BARS showed slightly inflated mean ratings, the instruments showed nearly identical variability. Neither demonstrated sufficient resistance to halo. Thus, despite their intuitive appeal and the rigors involved in format development, it did not appear in this instance that BARS were an efficient and psychometrically superior alternative to the traditional trait rating format.

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