This dissertation examined the interaction between effective community college faculty and students at a selected regional community college in Massachusetts. More specifically it: (a) explored the viewpoints, values and behavior of effective community college faculty regarding effective teaching; (b) described what effective community college faculty do in and out of the classroom; and (c) explored faculty viewpoints, values and behavior regarding faculty-student interaction in and outside of the classroom. The research was qualitative in nature, consisting of systematic observations of five effective community college faculty interacting with students in the classroom supplemented with open ended interviews of faculty. The results of the study validate earlier research on effective college teaching and they suggest that there are four "hidden characteristics" that help to explain why some community college professors are particularly effective. Each faculty member (a) overcame personal adversity; (b) was inspired by past teachers; (c) has a distinct identity as teacher/messiah; and (d) needs students as much, if not more, than their students need them. These characteristics are significant in that they have not been previously reported. Attention is shifted from looking solely at a teacher's command of the subject, organizational skills and rapport with students. Attributes such as charisma, altruism and dedication seem to be significant. For these faculty, teaching is more than an occupation; it's a dedication to leave the world a better place, an opportunity to make a difference in another's life, and a chance to enhance one's own life through a kind of immortality, that of remembrance.

Considerable research has addressed the problem of poor student achievement in basic accounting courses as evidenced by low grades and high drop out rates. Much of this research focused on (1) changing the environment of instruction from the traditional classroom lecture setting to an individualized setting, or by (2) manipulating the elements of instruction within the lecture setting, for example, test frequency. The results of this research were largely inconclusive. Believing that the way the information is structured in traditional courses and texts contributes to its difficulty of learning, this research focused on a teaching approach which relied on a restructured form of this information to teach basic accounting. A two dimensional model of the whole accounting cycle process was created from the information found in traditional courses and texts. An approach was developed which used this model or "big picture" to teach the accounting cycle material. A test was conducted comparing the Restructured Information (RI) Approach with the Traditional Structure Approach to determine its effect on students' achievement and attitudes. Two groups of community college students were involved in the test, one taught using the (RI) Approach (experimental) and the other taught using the Traditional Structure Approach (control). Achievement was measured by test scores and course grades. Attitudes were compared for the experience of learning, how students felt about the accounting learned, and the value put on learning it. The experimental students scored significantly higher on the test most related to the accounting cycle. The remaining test scores were equivalent between the two groups. The experimental students achieved higher course grades than the control students but not significantly. There were no significant differences between the two groups on the attitudinal questions. Overall, the experimental students were quite positive about the (RI) Approach. Several groups were more positive than others. Students with no previous accounting instruction achieved significantly higher grades and were significantly more positive than students with previous accounting. It appeared this latter group experienced frustration when being required to relearn the accounting cycle material in a different way. Older students were significantly more positive about the (RI) Approach than younger students.

This study focuses on the effect agency employees believe their values, attitudes, and perceptions of supervision have on the generalist students' field work education. A self-reporting three-part survey instrument was designed to obtain data from agency staff members who provided supervision for second year (third and fourth semester) community college students majoring in human services. Respondents were asked to complete profiles that identified the individual as a professional practitioner, and gave her/his description of the field work agency. Through the questionnaire, Likert scale evaluations and comments on specific themes were requested. Twenty percent of the respondents were interviewed by telephone to obtain additional data. Findings are presented from the perspective of the respondents. Descriptive statistics (frequencies) and a distribution-free nonparametric test, the Kruskal-Wallis Test were used to perform quantitative analysis of data. Qualitative analysis of questionnaire comments and interview responses was performed. Results of this study indicate that, for the fifty respondents, their perceptions of and practices as field work supervisors appear to be influenced by their understanding of their own profession, their employing agency and the supervisory role they were assigned by the college. More significantly, they seem to share common values and attitudes, and are generally agreed on a set of generic competencies which they transmit to the students they supervise. Their responses to the survey instrument and interview participation confirm that as diverse, multi-disciplinary, transprofessional practitioners they are very interested in providing both field work supervision and client services. They express a desire for more information about the students they supervise and what is expected of them as supervisors, and an interest in staff development programs which will enhance their leadership and supervisory skills. For the future the researcher recommends that this study be replicated for associate degree programs at community colleges in other geographical areas and that participation be expanded to include faculty, students and when indicated program graduates.

International students have attended American colleges since colonial times. Although international students attend all types of colleges and universities, most studies and reports which have examined their presence on American campuses have been directed at four-year institutions. This is not surprising in that 86% of all international students in the United States, (based on 1990/91 data), were enrolled in four-year institutions. 57,720 international students were enrolled in two-year institutions by 1990/91. While such research is helpful in providing key data and information regarding international students at some of the largest and most prestigious U.S. institutions, comparatively little research has been directed at international students in two-year colleges. The purpose of this study has been to conduct a qualitative examination of international students in three public two-year colleges in New England. Using a case-study approach, four questions were investigated: Why do international students choose a public two-year college? What are their experiences? What are the experiences of faculty and administrators who work with them? What policy questions are important for these institutions? Field research included twenty-one interviews with international students, twenty-two interviews with faculty, and eight interviews with administrators. Also, on-site observations were conducted and available institutional documents reviewed. The study revealed a group of highly motivated international students who, for the most part, were quite satisfied with their educational experiences in the two-year community colleges. The study also revealed that international students are prominent in the academic life of the institutions and faculty members were, on the whole, pleased with the performance and presence of international students. The greatest policy challenge to public two-year community colleges that enroll international students, is the challenge of fully embracing a wider philosophy and vision of the institution's role and contribution in international education. While the overall assessment of the two-year college experience from international students, faculty and administrators was a positive one, it is also clear that institutions could do more to improve the educational experience of international students and the faculty who work with them. Ten recommendations are offered including an examination of mission statements, development of on-going faculty and staff training programs, strengthening of international student orientation programs, development of more creative recruitment efforts, and strengthening of the institutional data base on international students.

<p>The emergence of social media technologies (SMT) as important features of life in the twenty-first century has aroused the curiosity of teachers and scholars in higher education and given rise to numerous experiments using SMT as tools of instruction in college and university classrooms. A body of research has emerged from those experiments which suggests that SMT may be useful in promoting student learning and improving academic outcomes. However, as of yet the evidence from that research is scant and inconclusive. The study described here was designed to contribute to that body of research by investigating whether or not requiring students to use a microblog&mdash;Twitter in this case&mdash;in a community college history course would help students display higher levels of attainment of content-based course learning outcomes on traditional types of assessments. Student activity on Twitter and performance on traditional types of assessments were quantitatively tracked and evaluated according to a number of specialized rubrics, the results of which were integrated into a series of hierarchical regression analyses. Qualitative data was also collected in the form of open-ended questionnaires in order to provide insight into how students perceived of and used Twitter as an instructional tool. Data obtained through both methodologies were integrated into the final analysis. The results of this study suggest that microblogs can be an effective platform for teaching and learning when the instructor is experienced in the use of the medium, deliberate in how it is used, and highly engaged during use. </p>

<p> The purpose of this qualitative research study was to examine African American community college students&rsquo; availability to technological resources and how that availability affects their success. In this study, technological resources include access to the internet, software, hardware, technology training, technology support, and community resources. This study included six community college professors and six African American community college students enrolled in a Midwest community college. A major tenet of Critical Race Theory, storytelling, was used to give voice to students who lack sufficient access to technological resources referred to as the digitally denied. Data from this study can create an awareness of students that lack technological resources at community colleges, universities, and community libraries. This study could also be useful to community college leadership who set policies and procedures and determine curriculum requirements that call for technological resources. The findings suggested that access to technological resources is a key factor that impacted the success of African American students in the community college. </p>

<p>The purpose of this study is to examine a community college district Grow Your Own (GYO) leadership program in the Western United States, the Multi College Leadership Development Institute (MCLDI). The MCLDI was developed in-house for a multi-campus community college district and offered to interested employees at all position levels with the intent to provide them the opportunity to develop and enhance their leadership skills and abilities. While most leadership development literature has focused on the presidential role or other senior level positions, the aim of MCLDI is to support leadership development in general; not just for senior level positions, but for mid-level management and academic position leadership as well. </p><p> This study gathered the perspectives of all those involved, from the leaders who created the program and their experience in doing so, to the program participants and graduates. Providing the different perspectives allows for other campuses to draw from the benefits and challenges that are shared in creating their own program or for comparison to programs that already exist. </p><p> A qualitative case study approach was utilized to investigate MCLDI and its development, implementation, and the benefits and challenges experienced by the coordinators and participants. Three themes were identified from analyzing across data sources. Building organizational capacity, developing human capital, and program structure emerged throughout the data collected from interviews, observations, and document analysis and were reflected in the findings for each of the research questions. </p>

<p> Studies on the retention of students from one semester to another semester or one year to another year in foreign language study are scant in higher education. Furthermore, these studies are limited to research at four-year colleges and universities. This mixed methods study of first and second semester foreign language students at three community colleges in New England seeks to discover the factors that influence students to continue or not to continue to a second semester of foreign language study upon completion of the first at the two-year schools. Variables such as student gender, age, and race/ethnicity are explored to determine if they influence student decisions to continue to a second semester of foreign language study. Other variables, including curriculum design, teaching materials, and instructional strategies used in first semester foreign language classes, are investigated to determine if they are factors in student decisions to continue to a second semester of foreign language study at the community college level.</p>

<p> Due to civil rights legislation, advances in technology, disability support services on college campuses, medication therapy and increased public acceptance of disabilities, students with disabilities are one of the largest minority group on college campuses (Pryor, Hurtado, DeAngelo, Palucki, Blake, &amp; Tran 2010). According to the 2016 U.S. National Center for Education Statistics Fact Sheet, &ldquo;11.1% of the college students attending college in the 2011-2012 academic year reported a documented disability.&rdquo; The U.S. Department of Education also indicates that nearly &ldquo;60% of students with disabilities attend two-year schools due to their open enrollment policies&rdquo; (U.S. Department of Education 2002).</p><p> This qualitative study focused on understanding the faculty-student perceptual divide between students with disabilities, faculty and administration in open enrollment environments. The study examined interview data of both full and part time community college faculty, students with differing disabling conditions, and disability support directors at two different community college institutions in New York State. The study found multiple themes in which a faculty-student perceptual divide was observed. The theme that caused the most stress and conflict between faculty and students was accommodations. Other themes included: students with disabilities in as an independent learner, the teaching-learning process, obstacles to learning, and perceptions of disabled students strengths and weaknesses. The findings suggest that the lack of disability awareness can precipitate faculty prejudicial attitudes and biases towards students with disabilities. Similarly, students&rsquo; lack of understanding of college culture, academic standards and resources on campus can cause stress and suboptimal learning experiences. This study offers recommendations to alleviate these problems.</p>

<p> Community colleges are increasingly accountable for student outcomes and have been focused on closing outcome gaps among groups of students. Nevertheless, Native American students have continued to be among the lowest performing ethnic groups. Yet there has been a dearth of studies on Native American community college student experiences. This dissertation addresses the lack of research by presenting perspectives of Native American community college students. Native American students&rsquo; perspectives on their educational experiences and how those experiences supported or hindered achievement of their educational goals provide a foundation for understanding why outcome gaps persist. Further, these perspectives suggest ways the gaps can be closed. The interviews and focus group conducted with 10 Native American community college students resulted in qualitative data that revealed factors that influenced students&rsquo; educational experiences and educational goals. This study finds that students&rsquo; pathways through community college, factors within the community college (faculty, campus environment, students, services, staff), student development, factors external to the community college (family, work, financial aid, &ldquo;significant life challenges,&rdquo; tribal community), and cultural factors (identity, symbols, behaviors, expectations, &ldquo;rez life,&rdquo; racism, curriculum, historical trauma, Native American classmates) influenced educational experiences and goals. This study posits that by supporting the positive factors and mitigating the negative factors, community colleges can better support Native American students in achieving their educational goals and thus move closer to closing equity gaps. Further, this dissertation recommends further research on each of these factors and how the factors influence and impact Native American community college student success.</p>