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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

A rela??o entre o poder intraorganizacional e a efetividade de mecanismos de governan?a de TI : um estudo de caso em uma organiza??o p?blica do Rio Grande do Sul

Netto, Yves Wanderley Estanislau da Costa 27 March 2017 (has links)
Submitted by Caroline Xavier (caroline.xavier@pucrs.br) on 2017-06-30T17:36:07Z No. of bitstreams: 1 DIS_YVES_WANDERLEY_ESTANISLAU_DA_COSTA_NETTO_COMPLETO.pdf: 2509794 bytes, checksum: 61b958674af3976ba48176277b9051b9 (MD5) / Made available in DSpace on 2017-06-30T17:36:07Z (GMT). No. of bitstreams: 1 DIS_YVES_WANDERLEY_ESTANISLAU_DA_COSTA_NETTO_COMPLETO.pdf: 2509794 bytes, checksum: 61b958674af3976ba48176277b9051b9 (MD5) Previous issue date: 2017-03-27 / Information Technology Governance (ITG) has become an important ally of top management to transform Information Technology (IT) into perennial results for organizations. The adoption and functioning of ITG in the public sector demand a structure composed of mechanisms optimized according to the particularities of each organization. In this sector, ITG is even more important because it provides the alignment between IT investments and the public interest. Contingency factors can alter the balance of power among subunits of an organization. From this perspective, both external and internal factors have the ability to influence various aspects of organizational management, including the strategic area. One of the ITG mechanisms, the IT Strategic Committee (CETI), has as its main function to advise the organization's senior management and the board of executives about IT strategy. The study had as its research question to analyze how occurs the influence of the intraorganizational power in the effectiveness of the ITG mechanism, IT Strategic Committee in a public organization. The Strategic Contingencies' Theory of Intraorganizational Power of Hickson et al. (1971) was adopted as a theoretical lens and the general objective was to analyze the influence of intra-organizational power on the effectiveness of the ITG mechanism, IT Strategic Committee (CETI) in the context of the executive power of a public organization. The research was carried out as a cross-section study and the method adopted was a single case study. The data collection phase occurred during four months of CETI meeting?s observations and Focal Groups in which field notes and audio recordings were recorded. In the phase of data analysis, the material was submitted to content analysis and codified according to a priori categories based on the contingent factors of intraorganizational power and the principles and objectives of the organization's ICT policy. The results indicated that intra-organizational power can act as a moderator in the relation of dimensions: "respect for principles" and "attending the objectives" of IT policy, with social alignment in IT (REICH, 2000). Therefore, it was proposed an extension of Hickson et al. (1971) model and their respective hypotheses to be tested quantitatively. Finally, suggestions were made for future research to extend the study to the other structures of IT governance of the organization and to verify if there are differences in the Influence of intraorganizational power between different hierarchical levels. / A Governan?a de TI (GTI) se tornou um importante um aliado da alta gest?o para transformar a Tecnologia da Informa??o (TI) em resultados duradouros para as organiza??es. A ado??o e funcionamento da GTI no setor p?blico demanda uma estrutura composta por mecanismos otimizados conforme as particularidades de cada organiza??o. Nesse setor, a GTI adquire ainda maior import?ncia pois proporciona o alinhamento entre os investimentos em TI e o interesse p?blico. Os fatores contingenciais podem alterar o balan?o de poder entre as subunidades de uma organiza??o. Sob essa perspectiva, tanto os fatores externos, como os internos t?m a capacidade em influenciar diversos os aspectos da gest?o das organiza??es, inclusive a ?rea estrat?gica. Um dos mecanismos de GTI, o Comit? Estrat?gico de TI (CETI) tem como principal fun??o aconselhar o Conselho de Administra??o e a gest?o s?nior da organiza??o a respeito da estrat?gia de TI. O estudo teve como quest?o de pesquisa analisar como ocorre a influ?ncia do poder intraorganizacional na efetividade do mecanismo de GTI, Comit? Estrat?gico de TI em uma organiza??o p?blica. Foi adotada como lente te?rica a Teoria das Conting?ncias Estrat?gicas do Poder Intraorganizacional de Hickson et al. (1971) e o objetivo geral foi analisar a influ?ncia do poder intraorganizacional na efetividade do mecanismo de GTI, Comit? Estrat?gico de TI (CETI) no contexto do poder executivo de uma organiza??o p?blica. A pesquisa foi realizada em corte transversal e o m?todo adotado foi um estudo de caso ?nico. A fase de coleta de dados ocorreu durante quatro meses de observa??o das reuni?es do CETI e de Grupos Focais em que foram registradas notas de campo e grava??es de ?udio. Na fase de an?lise de dados o material foi submetido ? an?lise de conte?do e codificado segundo categorias a priori baseadas nos fatores contingenciais do poder intraorganizacional e nos princ?pios e objetivos da pol?tica de TIC da organiza??o. Os resultados indicaram que o poder intraorganizacional pode atuar como moderador na rela??o das dimens?es: ?respeito aos princ?pios? e ?atendimento aos objetivos? da pol?tica de TI, com o alinhamento social em TI (REICH, 2000). Por conseguinte, foi proposta a extens?o do modelo de Hickson et al. (1971) e suas respectivas hip?teses a serem testadas de forma quantitativa. Por fim, foram feitas sugest?es de pesquisas futuras para estender o estudo ?s demais estruturas de Governan?a de TI da organiza??o e verificar se h? diferen?as na influ?ncia do poder intraorganizacional entre diferentes n?veis hier?rquicos.

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