The problem discussed in this dissertation is to gather evidence of good practice and derive strategy for the development of ICT access in rural Zambia. Access to ICT services is important, also in rural areas of Africa. The challenges are many. There is a distinct void in tangible descriptions of the realities of ICT Access in rural areas or actionable guidelines for practitioners. This study involves a case study in the rural areas of Zambia. It does so through ethnography involving 10 years of observation of aspects of ICT access in rural Macha, Zambia. In this community, emerging from an articulated vision, ICT access in the form of the Internet arrived in 2004. Macha Works with its ICT unit LinkNet provides the basis for this interpretive approach from within the rural cultural setting. The purpose of the study is to benefit the local rural community, addressing the fundamentals of reality to add to the body of knowledge. The study involves cross cultural interaction and takes a trans-disciplinary view on science. It involves Participative Action Learning and Research aimed at recognising the complex adaptive systems while being aligned with the ethics of the rural African environment. Emphasis is on the needs of the community, rather than of the individual utilising empirical evidence. The good practices in Macha that inform strategy to make ICT accessible in rural areas are: engaging the community, building relationships; workforce development, unlocking productivity; thought leadership, establishing authority.