It came to the attention of the Researcher that there is a lack of communication between the management and the personnel in most of the workplaces that could lead to the achievement of common objectives as set out by the organisation. Therefore this study mainly focused on the poor standards of communication within the workplace between management and subordinates. The Department of Agriculture, Conservation, Environment and Rural Development (DACE & RD), Mmabatho Chief Directorate was identified as the population for this study. Permission was then sought from the Head of the Department to use this Chief Directorate as a study population. A total group of seventy (70) out of two hundred and seventy-eight (278) employees were given questionnaires to complete, and only fifty-one (51) well completed forms were returned and analyzed by the researcher. The views of the respondents were obtained through this method. The study reflected different views of the respondents starting from the demographic data, educational background, occupation and the different opinions regarding the topic. The demographic data assisted the researcher in knowing the background of the respondents. The results of the study show that different employees have got different viewpoints regarding the flow of communication with in their work environment. The findings from this research show that most of the respondents have indicated that there is no effective communication in this department. They further show that effective internal communication, leadership and employees seem to be three crucial aspects of critical importance for the potential success of any organisation or government department. / Thesis (M.A.(Communication) North-West University, Mafikeng Campus, 2011

Thesis (Ph. D.)--University of Missouri-Columbia, 2008. / The entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file. Title from title screen of research.pdf file (viewed on June 9, 2009) Vita. Includes bibliographical references.

Thesis (M.A.)--University of Wisconsin--Madison. / Typescript. eContent provider-neutral record in process. Description based on print version record. Bibliographical references.

Thesis (M.S.)--Central Connecticut State University, 2004. / Thesis advisor: Glynis Fitzgerald. " ... in partial fulfillment of the requirements for the degree of Master of Science in Department of Communication. Includes bibliographical references (leaves 81-92). Also available via the World Wide Web.

Thesis (Ed. Spec.)--University of Wisconsin--Stout, 2009. / Field study. Includes bibliographical references.

published_or_final_version / Politics and Public Administration / Master / Master of Public Administration

The focus of this study revolved around the importance of internal corporate communication to employees within Durban organisations. The research objectives were to measure the importance of internal corporate communication to employees within Durban organisations; ascertain the reasons why employees attributed the identified levels of importance to internal corporate communication; and identify the methods of internal corporate communication that were most preferred by Durban employees. The study analysed the data received from 165 respondents, who as a prerequisite, were employed within the Durban area. The sample was attained with the use of the snowballing sampling technique. A self-completion questionnaire, which was quantitative in nature, was distributed to the participants and a two week data collection period was allotted. The collected data was analysed using SPSS statistical software, the results of which revealed that internal corporate communication was of significant importance to Durban employees. It further revealed that there was a direct relationship between a manager’s communication skills and the confidence that subordinates place in the manager. Other positive relationships that evidently existed were between internal corporate communication and job performance; internal corporate communication and employee decision making ability; and internal corporate communication and team work. The findings revealed that by improving the effectiveness of the communication, employers would be able to improve employee morale, commitment, job performance and decision making. The research further revealed that email, face-to-face communication, and the sms were the most preferred mediums for internal corporate communication. / Thesis (MBA)-University of KwaZulu-Natal, Westville, 2011.

The selection of one medium of communication above another may appear to be a matter of personal choice, and of little research consequence. Yet, insight into media preference when it comes to receiving internal communication messages may mean the difference between effective communication and lack of communication within an organisation. A number of theoretical perspectives have been advanced to explain communication media choice decisions. For the purpose of this study, the Media Richness Theory (MRT) and the Symbolic Interactionism Theory (SIT) were used to explore media selection at the University of Pretoria (UP). The MRT is concerned with identifying the most appropriate medium in terms of "medium richness" for communication situations characterised by equivocality and uncertainty. The SIT concurs with the MRT, but goes further and predicts that situational determinants such as distance and time and the symbolic cues provided by a medium, also influence media choice. The hypotheses were tested with data obtained from 174 employees (academic and non-academic) based on the main campus of the UP. A mail questionnaire was used to gather data. The questionnaire was developed to test MRT and SIT predictions with regard to media selection. The gathered data were analysed to reach general findings from the descriptive statistics and to test the hypotheses by using inferential statistics such as (a) chi-square tests, (b) analysis of variance (ANOVA) and (c) factor analysis. Research findings indicate that employees at UP tend to select face-to-face media for highly equivocal messages and written media for clear, objective messages. The results also indicate that where situational constraints such as distance and time pressure are present, people tend to choose "leaner" media, such as telephone and computer-mediated communication media, irrespective of the contents of the message. When symbolic meaning is intended, however, such as a desire for teamwork and trust, a "rich" medium is preferred. These findings are in support of MRT and SIT predictions. The results from the factor analysis indicate that organisational culture in UP plays a more significant role than the communicator or recipient where media selection is concerned. Based on this research, it can be accepted (at a 95% confidence level) that:<ul> <li>media selection is determined by message equivocality, message uncertainty, situational constraints and symbolic meaning; </li> <li>there is no significant dependence between years service and media selection; </li> <li>there is a tendency to use computer-mediated communication media as much as or more than conventional media where messages of a non¬personal nature are concerned; this is, however not true for messages of a personal nature.r</li></ul> In conclusion, although the findings of this study are only of an exploratory nature and based on a small section of the employees at UP, the results indicate the existence of a significant relationship between message contents, situational factors and media selection. Thus, effective internal communication may mean selecting the right medium to fit message contents and the situation in order to achieve mutual understanding and success. / Dissertation (MA)--University of Pretoria, 2006. / Communication Management / MA / Unrestricted

published_or_final_version / Business Administration / Master / Master of Business Administration

Thesis (M.B.A.)--University of Hong Kong, 1987.