M.Com. (Business Management) / Community engagement (CE) has been a concept which the has struggled with since it was first proposed. The purpose of this study was to explore how community engagement has been implemented in South African universities. A literature study, a data matrix analysis and interviews with the respondents who met the criteria of the study were used to collect and analyse the data. Primary data was gathered through personal in-depth interviews, and secondary data was gathered through university websites and is shown in a data matrix. The questions were aligned with the objectives set out in the study. The study examined, through a literature review, the themes underpinning the objectives of the research, namely the development of CE, CE policy, defining community, engagement, community engagement and implementation and monitoring. Each subject was investigated individually, after which the research literature was evaluated to determine how CE developed and what the basic definition of the concept entails. In the literature component a critical conceptual analysis of CE at universities reflects a lack of a structural and functional framework for the functioning of CE. The analysis of the data revealed that only a few universities have a CE policy; the majority of universities do, however, have a CE definition. The data also revealed that most universities have a CE office, but that this is not supported by an enabling university environment of clear monitoring and evaluation practices. Thus it can be concluded with limitations that CE is only effectively implemented in a few universities in South Africa, and that there is a need for a clear definition of the concept as well as the introduction of monitoring and evaluation tools.

Research in the area of service-learning has been steadily growing over the past decade, with an interest in the benefits for all parties involved in its implementation. However, research into the impact that service learning has on the community has been severely under-researched remaining practically absent from the service-learning research agenda. This qualitative study attempted to gain in-depth knowledge on the impact of service learning on two school communities. The research made use of participatory research techniques as they allow the researcher to access the ‘community voice’ and ‘hand over’ the research process. As the focus groups involved children, participatory techniques were used to elicit information regarding what element of the service-learning programme affected the learner’s experiences of participating in the service-learning programme. Ranking activity was the participatory technique used (Theis and Grady, 1991). The study had interesting results relating to what elements affect the community experience of service-learning programmes. Main findings include student characteristics, relationship development and how the students gain from service-learning. It gained insight into many areas that require further study relating to community experiences, and illustrates the complexity that characterises the community experience. / Thesis (M.A.)-University of KwaZulu-Natal, Pietermaritzburg, 2009.

The role of universities in contributing to the development of their host cities is a subject of ongoing scholarly debate. This is because the contemporary complex and competitive economic and technological global environment requires rapid adaptation to shifting opportunities and constraints in a global knowledge economy. Higher education has thus become an engine of development for cities and nations in the developing world. In line with this global trend, the South African government has thus mandated higher education institutions to play a more active role in addressing the development needs of the country. Within this context, this study therefore embarked on an appraisal of the University of Fort Hare’s (UFH) contribution to the development of its host city, East London in South Africa. The study employed a qualitative approach and used semi structured interviews as a primary data collection tool. The sampling technique was purposive sampling as the study targeted key respondents that had rich information about their departments and organisations. The study found that the university interacts with the city on a number of platforms and advisory boards established by some university departments. The main contribution was realised through relevant research carried out by academics in different departments within the city which informs developmental policy for the local government and contributes positively to the private sector. The University of Fort Hare also serves as a major labour supplier for both the public and private sector. The study however established that UFH is not producing technical graduates which are a critical skill in the private sector, specifically in the automotive industry which is the back bone of the city. This skills gap presents an opportunity for the university to expand its programmes so as to address the needs of private industry. In terms of policy, the study recommends the need for a convener or an intermediary to champion collaboration of the university with the city and the private sector.

Community Engagement (CE) in South Africa is an increasingly important feature of the relationship between the university and a broader community, and may aid in bridging the entrenched social divisions of this nation. This will only be possible if CE succeeds in uniting the knowledge production interests of the university and the broader community. Through CE, knowledge production and dissemination from within the university should be made more relevant and applicable because it is based on a relationship or engagement with a community. Based on the perceptions of student volunteers in a CE programme at a South African university, this thesis set out to ask whether or not students are transformed through university-community collaboration. This research examines the perceptions and motivations of student volunteers entering community partnership programmes. More importantly, it asks whether these engagements are merely a “weekend special” consisting of shallow engagements, which last only a few hours a week that provide institutional window dressing; or well-intended engagements through which students build meaningful relationships and experience learning opportunities that prepare them for real world civic participation. As this thesis focuses on the student perspective, it explores whether or not CE has an impact, both personally and educationally or academically, on the lives of individual student volunteers. The literature on CE argues that students’ participation in CE opportunities should enhance academic learning, personal growth and promote a sense of citizenship or civic responsibility. Based on the perceptions of a small group of student volunteers at one university, this thesis identifies possible successes and limitations of CE volunteering programmes in order to see if what is promoted in the literature or institutional policies is being experienced or achieved in practice at universities. I argue that students are indeed transformed through processes of CE, often in unexpected ways, and despite many difficulties. Therefore, if CE provides students with more holistic learning opportunities while attending universities for academic ends, it is important to look at in what ways this is achieved.

Submitted in fulfillment of requirements of the Degree of Doctor of Philosophy in Food and Nutrition, Durban University of Technology, 2017. / The focus of this study is to develop a capacity building programme that prepares students for service learning (SL) with the purpose of developing social responsibility and active critical citizenship underpinned by a social justice paradigm at a University of Technology (UoT). In developing countries such as South Africa that still experience severe injustices and inequality of access to, for example, certain services such as health services, it is impossible to ignore issues of human and social development and poverty reduction when promoting the university’s role in development. The developmental role of HEIs has been reinforced through the introduction and formalization of Community Engagement (CE) as a core function of higher education together with teaching and learning and research. When examining the role of universities in educating students for social responsibility and critical citizenship, it is evident that the biggest area of growth of CE has been in the form of Service Learning (SL) and community service. The study posits that in the South African context of HEIs, the potential for fostering, specifically critical discourse and creative thinking exists in what are termed as traditional universities because of the nature of the varied disciplines offered at these institutions. On the other hand, UoTs focused predominantly on the technical study field and on training students for the market place. The emphasis on Work Integrated Learning (WIL) and industry placements narrowed the focus and excluded insights into South Africa’s diversity and socioeconomic issues in the curriculum. The concept of social responsibility within a social justice paradigm is a foreign concept at UoTs in particular. To facilitate SL within a social justice paradigm and to address issues of injustice and inequality in SA at universities, the question that needs to be asked is: how should the preparation of students be shaped to adequately prepare them to become justice-orientated, socially and civically responsible students without compromising their work preparedness? This bigger question leads to the specific question of the study, which is: if the department of Food and Nutrition Consumer Sciences at the Durban University of Technology (DUT) is to develop justice orientated, socially and civically responsible students, what theoretical and philosophical considerations should guide the development of a SL capacity building programme? To achieve the purpose of the study the following objectives were identified: firstly, establish the effectiveness of the current preparation of Food and Nutrition students for SL to foster justice-orientated social and civic responsibility; secondly, determine the theoretical and philosophical considerations that should guide the development of students’ justice-orientated social and civic responsibility through SL in the field of Food and Nutrition; thirdly, develop and implement a SL capacity building programme to foster social responsibility and critical active citizenship within a social justice paradigm; finally, develop a framework for a social justice-orientated SL capacity building programme post evaluation A sequential exploratory mixed methods research protocol was applied in this study. The research process consisted of three phases. Phase I entailed the exploration of the research question with qualitative data collection (focus groups) and analysis. This phase was followed by a developmental phase (Phase II) during which the qualitative results and the theoretical and philosophical considerations evident in the literature were used to develop a capacity building programme. The programme was implemented and the impact of the programme was evaluated in Phase III through the application of the Civic Attitudes and Skills Questionnaire (CASQ). Purposeful sampling was applied in Phases I (qualitative phase) and III (quantitative phase). During phase I five focus groups were conducted (n = 43). Phase III sample consisted of two groups namely, the experimental group (n = 19) and a control group (n = 24). Focus group interviews were recorded and transcribed verbatim after which the data was coded followed by a thematic analysis. The data from the CASQ was captured on Microsoft Excel® and analysed according to CASQ scales using the Statistical Package for Social Sciences (SPSS) version 23 to determine mean and standard deviations. A paired sample 2-tailed t-test was used to determine statistical significant differences between the pre- and post-test. Results from phase I confirmed students’ understanding of CE is mostly a charitable view with little emphasis on addressing social justice issues. The results showed that SL as currently planned and executed seems to perpetuate and reinforce existing social hierarchies and paternalism. The most common expectation of participating in CE from students was to apply skills and theoretical knowledge in a community setting. Students also commented that they expected to be developed personally and to learn about others. Additionally, it is evident from the results that students did not indicate any changes in their social justice awareness. The programme developed in phase II was within the framework of four dimensions including self-awareness, awareness of others, awareness of social issues and change agent as critical to preparing students for SL with the purpose of fostering social responsibility and active critical citizenship within a social justice paradigm and guided by the Ubuntu philosophy, Freire’s critical pedagogy and Mezirow’s transformative learning theory. The results of phase III showed that the experimental group who participated in the capacity building programme showed a significant increase in the social justice related subscales indicating their intentions of future civic action and change in social justice attitudes. The results in the control group demonstrated a decrease in the mean values in the post-test for the social justice subscales. The experimental group also showed an increase in the interpersonal and problem-solving skills, leadership skills, diversity attitudes and course value subscales but it was not significant. An opposite pattern was demonstrated in the control group with significant decreases in the interpersonal and problem-solving skills, leadership skills, diversity attitudes and course value. The results showed the significant impact of the capacity building programme on students’ awareness and understanding of social justice issues. Overall, the findings of the various phases assisted in refinement of the framework for a social justice orientated SL capacity building programme. The developed framework consists of five key components: philosophy that guides social justice oriented service learning; theories that underpin service learning; a pedagogy that would effectively enhance a social justice oriented SL experience; and praxis that integrates theory and practice. / D

This study examines the nature and character of consensus and contentions around the discourse of community engagement in a South African university context. This is against the background of the growing body of literature that advocates for the need for universities to make their impact felt in communities in more direct ways than through teaching and research. The examination is also against the background of the assumption that the success or failure of community engagement initiatives is, in part, a function of how stakeholders agree/disagree on the meaning and purpose of community engagement. The University of Fort Hare is used as a case study. Interviews and Focus Group Discussions were used for qualitative data collection, whilst a survey was conducted for gathering quantitative data. The study revealed that stakeholders attach different meanings to community engagement, with those possessing power and influence acting as key decision makers. Thus powerful stakeholders (in this case, the university and donor organizations) are at the core of the decision making process, while beneficiaries are pushed to the periphery. Moreover, both the meanings and the activities within which they cohere have important implications for the way beneficiary communities perceive university-community partnerships.

Thesis (PhD)--Stellenbosch University, 2013. / Bibliography / ENGLISH ABSTRACT: During the past number of years, the pressure on universities worldwide, including universities in South Africa, has increased to bridge the gap between higher education and society. This includes becoming active partners with its communities. Therefore, the importance of community engagement as one of the three pillars of higher education, alongside teaching and learning, and research, has gained considerable momentum. Higher education institutions in South Africa are also increasingly challenged to elevate the status of their teaching and to raise their levels of community engagement. This also pertains to the area of postgraduate education, which points to the need for a close relationship between teaching, learning and research. The aim of this study was to develop a contextualised and integrated curriculum framework for community-engaged teaching, learning and research in a postgraduate Play Therapy programme. This was done using a contextualised perspective on higher education with reference to current higher education legislation in South Africa as well as curriculum development in general. A literature review of community engagement provided a perspective on the current state of community engagement - nationally, as well as internationally. The study used a qualitative single case study design and an interpretive paradigm to generate empirical data. The first phase of the empirical part of the study focused on determining the current state of community engagement within the postgraduate Play Therapy programme. Data was generated using questionnaires completed by current students and lecturers. In the second phase of the empirical study, semi-structured interviews were conducted with lecturers from 13 national as well as international higher education institutions to review curriculum frameworks and content from other higher education community engagement models. The last empirical phase included two focus groups, one with current students and one with current lecturers in the postgraduate Play Therapy programme under investigation. From the findings of the study, a curriculum framework emerged which outlines community engagement within the postgraduate programme. The emerging framework points to the need for a stronger integration of teaching and learning with community engagement (service component) through service learning. In the South African context and within the programme that was investigated, service learning provides for engaged learning which includes experiential learning and opportunities for students to engage in interactive and experiential processes. The study has also pointed out that research within the postgraduate programme should reflect, in a much stronger way, links to community-based research. Such links may benefit a scholarship of engagement. Also, the research component of the programme needs to be linked more closely to teaching and learning in order to better inform the curriculum in terms of trends, needs and priorities. These activities need to take place within community partnerships with a reciprocal benefit to both the programme and the communities involved. / AFRIKAANSE OPSOMMING: Universiteite wêreldwyd, asook in Suid-Afrika, het gedurende die afgelope paar jaar druk ervaar om die gaping tussen hoër onderwys en die gemeenskap te verminder. Dit sluit in om aktiewe vennote van gemeenskappe te word. Die belangrikheid van gemeenskapsbetrokkenheid as een van die drie pilare van hoër onderwys, saam met leer, onderrig en navorsing, het dus aansienlik toegeneem. Hoëronderwysinstansies in Suid-Afrika word ook uitgedaag om die stand van hul leer en onderrig te verhoog en die vlakke van hul gemeenskapsbetrokkenheid te versterk. Dit geld ook vir nagraadse opleiding, wat neerkom op 'n hegter verband tussen leer, onderrig en navorsing. Die doel van hierdie navorsing was om 'n gekontekstualiseerde en geïntegreerde kurrikulumraamwerk vir gemeenskapsgerigte leer, onderrig en navorsing binne 'n nagraadse program in Spelterapie te ontwikkel. Dit is gedoen deur 'n kontekstuele oorsig van hoër onderwys te gee met verwysing na die huidige hoëronderwys-wetgewing in Suid-Afrika asook 'n oorsig oor kurrikulumontwikkeling. 'n Literatuuroorsig van gemeenskapsbetrokkenheid het perspektief op die huidige stand van gemeenskapsbetrokkenheid landwyd én wêreldwyd verskaf. Hierdie studie berus op 'n kwalitatiewe enkelgevallestudie-ontwerp en benut 'n interpretatiewe paradigma om die empiriese data te genereer. Die eerste fase van die empiriese gedeelte van die studie was gerig op die bepaling van die huidige stand van gemeenskapsbetrokkenheid in die meestersprogram in Spelterapie. Data is gegenereer deur die gebruik van vraelyste wat deur huidige studente en dosente ingevul is. In die tweede fase van die empiriese studie is semi-gestruktureerde onderhoude met dosente van 13 nasionale asook internasionele hoëronderwysinstansies gevoer om die kurrikulumraamwerke en inhoud van ander hoër instansies se gemeenskaps-betrokkenheidsmodelle te verken. Die laaste empiriese fase sluit twee fokusgroepe in - een met huidige studente en een met huidige dosente in die meestersprogram in Spelterapie, wat die onderwerp van hierdie studie uitmaak. 'n Kurrikulumraamwerk het vanuit die bevindinge van die studie ontstaan wat 'n uiteensetting van gemeenskapsbetrokkenheid in die meestersprogram in Spelterapie verskaf. Die opkomende raamwerk dui op die behoefte aan sterker integrasie van leer en onderrig met gemeenskapsbetrokkenheid (dienskomponent) deur middel van diensleer. In die Suid-Afrikaanse konteks en in die program wat ondersoek is, bied diensleer die geleentheid vir betrokke leer wat die volgende insluit: ervaringsleer en geleenthede vir studente om betrokke te raak by interaktiewe ervaringsprosesse. Die studie het ook uitgewys dat navorsing in die meestersprogram op 'n baie sterker wyse die verband met gemeenskapsgerigte navorsing moet reflekteer. Hierdie konneksies kan ook die vakkundigheid van betrokkenheid versterk. Daarby moet die navorsingskomponent van die program nader aan leer en onderrig beweeg sodat die kurrikulum altyd die jongste tendense, behoeftes en prioriteite weerspieël. Hierdie aktiwiteite moet in gemeenskapsvennootskappe plaasvind om voordele vir die program sowel as die betrokke gemeenskappe te bied.