Submitted by Mariana Dornelles Vargas (marianadv) on 2015-03-24T13:52:38Z No. of bitstreams: 1 transferencia_conhecimentos.pdf: 1854005 bytes, checksum: 7f1f66d8a799816336547016c7def788 (MD5) / Made available in DSpace on 2015-03-24T13:52:38Z (GMT). No. of bitstreams: 1 transferencia_conhecimentos.pdf: 1854005 bytes, checksum: 7f1f66d8a799816336547016c7def788 (MD5) Previous issue date: 2012-04-18 / Nenhuma / O presente analisa os mecanismos de transferência de conhecimento por meios virtuais entre a rede de franquias e uma Franqueadora do segmento moveleiro, identificando ganhos, dificuldades e elementos indutores da disseminação de conhecimento entre as partes. A investigação tomou por base os seguintes constructos: Gestão do Conhecimento, Conhecimento Tácito, Relações Colaborativas, Aspectos Empresariais e Resultados Tangíveis. O método utilizado para a realização da pesquisa foi o estudo de caso. Foram realizadas entrevistas com executivos da Franqueadora e franqueados de 24 franquias do Brasil. Os resultados obtidos sugerem que a Gestão do Conhecimento incrementa o desempenho da rede de franquias, induz à partilha de conhecimentos entre a fábrica e as franquias e entre os membros de uma mesma franquia. Contudo, a mesma parece não induzir a partilha de conhecimentos entre as franquias. A alocação de Tutores e Conselheiros se mostrou um importante indutor de melhorias no processo de geração e disseminação do conhecimento. / The present study analyzes the mechanisms of virtual knowledge transfer involving franchises and a Franchisor's in the furniture business segment, identifying gains and difficulties and factors that induce dissemination of knowledge between them. The investigation was based on the following constructs: Knowledge Management, Tacit Knowledge, Collaborative Relationships, Business Aspects, and Deliverables. The method used for the research was the study of multiple cases. Interviews were conducted with executives of the Franchiser and franchisees of 24 franchises in Brazil. The results suggest that the Knowledge Management enhances the performance of the franchise network, leads to the sharing of knowledge between the plant and franchises and among members of the same franchise. However, it seems not to induce knowledge sharing between the franchises. The allocation of Tutors and Counselors proved a major inducer of improvements in the generation and dissemination of knowledge.

Purpose of my thesis was globally evaluated investment project of JVP Praha company for expansion of production by reconstruction and addition of new production hall and purchase of new technology for vacuum procesing of plastics. For that purpose is part of the thesis financial analysis of company for last six years, comparing of company with development in this sector and also project risk analysis. Theoretic part is composed of: - Financial analysis of company, - Longterm investment decision making and - Value of company. Practical part is composed of: - Introduction of JVP Praha Company, - Company economic result analysis, - Comparing of company with development in this sector, - Investment project of building reconstruction for production and - Risk analysis. JVP Praha a.s., is the leading processer of plastics. JVP Praha a.s. is a production company focusing on production from plastic materials. Since its foundation, the company has been specialising in production of plastic parts by air-assist forming technology. Due to steadily increasing quality of production, our company obtained certification ISO 9001:2000, granted by the organisation TÜV CERT in 2003. The net present value of the investment is markedly positive and the discounted The Payback Period is very short