This study focuses on the conflict process in a multi-culture team and discusses those factors which bring the conflict to next stage. In this study, 6 participators in Global MBA program which was formed by National Sun Yat-Sen Univiersity in Taiwan, University Victoria in Canada, and Johannes Kepler University in Austria were interviewed. By using narrative inquiry as research method, the study integrates different perspectives and analyzes factors behind this case. The result shows that if the interpersonal relationship is based on social-exchange theory, every participator provides one¡¦s good exchange with owned culture, but culture and value differences turn the goodness into misunderstandings. The expectation of one side wasn¡¦t met by the other side. The inefficient social exchange finally became subliminal conflict. In addition, peer support and mental balance play important roles in the process, and both of them are impacted by culture. The similarity of cultures connects people from different countries and builds up peer support which raises the subliminal conflicts to the surface. The difference of the cultures makes it more difficult to understand other¡¦s kindness. Both sides can¡¦t achieve mental balance, so it moves the conflict process back to previous stage and repeats itself. Finally, the attitude after conflict incident is the key factor to end up the conflict. Positive attitude helps participators to create more cultural understanding and solve the problem. On the contrary, negative attitude comes with rude behavior and brings down the organization. The study provides the empirical experience of the conflict process and further discussion which can be practiced in the cross-culture management and conflict management in the future.

After more than 50 years of internal armed conflict, Colombia has entered into a stage of postconflict after a peace agreement was signed in 2016. This process will be challenging for the country, as the conflict has created increased poverty and segregation as well as a lack of opportunities for those that have been affected by the conflict. This thesis collects perceptions of international humanitarian actors working in the Colombian context, and their perception on how humanitarian action can be used to strengthen the Colombian post-conflict process. Through a theoretical standpoint of Institutionalization Before Liberalization (IBL) theory by Roland Paris (2004), the findings were collected. Key findings include the need to recognize the humanitarian needs in Colombia despite the conflict ending, the importance of building knowledge in society about the peace agreement and make room for transition of experience and knowledge from the humanitarian field to the government and development actors. Analysing the findings, it shows that Colombia’s current peace transition would be furthered by strengthening the nation’s institutions and making long-term strategies on how to create electoral and societal systems that would unite and reconcile the population. It also shows that while the IBL theory is applicable to the Colombian post-conflict process, it fails to capture educational components that are deemed essential by the interviewed organizations. The thesis concludes that humanitarian organizations should be viewed as pivotal actors for the implementation of the Colombian peace agreement and that the Colombian government and international donors needs to put aside long-term resources and time to create a post-conflict society that will foster guarantees of the armed conflict not returning to Colombia.