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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Is It Best to Have It All: Emotional, Cognitive and Behavioral Consequences of Conflicting Expert Advice on Decision Makers

Chang, Xiaoxi January 2014 (has links)
Whether it is in private or professional lives, people are called to make decisions and they tend to seek expert advice. The old adage indicates that more heads are better than one. Receiving more information is often helpful to decisions. However, getting multiple conflicting expert advice might put decision makers in difficult situations. Little is known about their feelings, thinking, and behaviors under such conditions. This research aims to fill the gap and understand the abovementioned consequences of taking multiple conflicting expert advice when making professional (i.e., business or personnel-related) decisions. Using an interview-based qualitative approach, this research sheds light on contextual characteristics where conflicting expert advice may be more beneficial (or harmful), which contributes practical recommendations to improve professional decisions. In sum, this research seeks to verify whether the common wisdom of “more is better” holds up to empirical scrutiny, and suggests that it is “no pain, no gain”.

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