The purpose of my thesis is to analyse issue of Consumer Contract Law in the Czech Republic in the context of European Law. The thesis is composed of six chapters, each of them dealing with different aspects of Consumer law. Chapter One is introductory and offers the general point of view on discussed topic, my personal motivation for choosing it. Chapter Two is divided into two parts. Part One sums up very short history of Consumer law, Part Two focuses on European consumer law and on direct influence on the Czech legislation. Chapter Three is the principal chapter in my thesis, because it defines basic terminology of Consumer Law: consumer contract, consumer and supplier. The chapter is subdivided into three parts- one part for one term. In Part One the question of creating the contract, e-shops and special contractual types according the Civil Code are also discussed. Subject is treated in the context of both Czech and European Law with relevant case law. Chapter Four is subdivided into two parts and provides an outline of relevant Czech law in the branch of Consumer protection. Part One illustrates the Consumer protection based on the Czech public law (mainly Administrative and Criminal Law). Part Two is more important for my thesis and looks at Consumer protection with respect of private law...

1 Legal regulation of content of B2C contracts (from the perspective of consumer protection) Abstract This diploma thesis is dedicated to the legal regulation of the content of the consumer contract from the perspective of the consumer. In particular, the thesis is aimed at the adjustment of the unfair terms regulation which analyses profoundly. The transposition of the European regulation and possible shortcomings are evaluated. The thesis is divided into six main chapters, which develop the topic from general basics to the specific aspects of the consumer protection against unfair terms used by the entrepreneurs. The first chapter deals with the consumer protection in general, presents the main characteristics of consumer law and outlines the most important sources of legal regulation, including constitutional principles. The second part specifies the essential definitions related to the topic and used throughout the diploma thesis. The emphasis is given to the problems associated with the concepts of consumer contracts and entrepreneurs and consumers as contractual parties. The third chapter looks id detail into the subject of unfair terms when it comprehensively deals with the general definition of unfair clauses in the Unfair Terms Directive and the Civil Code. The emphasis is given to the each...

One of the activities of most successful intruders of a computer system is to modify data on the victim,either to hide his/her presence and to destroy the evidence of the break-in, or to subvert the system completely and make it accessible for further abuse without triggering alarms.File integrity checking is one common method to mitigate the effects of successful intrusions by detecting the changes an intruder makes to files on a computer system. Historically file integrity checking has been implemented using tools that operate locally on a single system, which imposes quite some restrictions regardingmaintenance and scalability. Recent improvements for large scale environments have introduced trusted central servers which provide secure fingerprint storage and logging facilities, but such centralism presents some new shortcomings.This thesis describes an alternative, decentralised approach where peer-to-peer mechanisms are used to provide fingerprint storage for file integrity checking with more flexibility and scalability than offered by currently available systems. A research implementation has been developed to verify the approach as viable and practical, and experimental results obtained with that prototype are discussed.

Patients who have undergone treatment that has included the surgical implantation of a prosthetic device can become dissatisfied for many reasons. One cause for dissatisfaction is any adverse event where there is a demonstrable causal nexus with the failure of a device that is defective or at risk of being so. The magnitude of therapeutic product failure is considerable and therapeutic goods such as Vioxx, Thalidomide, silicon-gel-filled breast implants, contaminated blood products, cardiac pacemakers and valves, and orthopaedic devices are testimony to this. Many of these events have exposed a greyish area of Australian law that balances medical negligence with consumer protection and contract law. Australian product liability legislation that regulates the use of therapeutic goods is a complex amalgam of law that has at its foundations the Trade Practices Act 1974 (Cth) and the Therapeutic Goods Act 1989 (Cth). When a surgical device fails there can be exposure to liability. This thesis explores those important issues that can impact on individuals or on organisations and it is evident that where issues of product liability concern implanted surgical devices the current regulations for consumer protection may not always be the most appropriate. It is evident that there is a culture of under-reporting of adverse events to a Therapeutic Good Administration that does not have the resources to investigate the cause for failure of a surgical device. Furthermore, there is a potential for bias and conflict of interest in an environment where the regulator depends on the regulated for the funding of its existence. Other issues include the complex and often undesirable consequences of those partnerships that can evolve with the development of an implantable device and with the undertaking of clinical trials, the role of the learned intermediary, that interface between manufacturer and consumer, and the role of the expert witness, that interface between justice and injustice. These and other matters that can significantly influence any debate of implantable surgical device product liability are explored and recommendations are made that might form the basis of a Therapeutic Goods (Safe Medical Devices) Amendment Act.

Thesis (Ph. D.)--University of Hong Kong, 2005. / Title proper from title frame. Also available in printed format.

The free movement of goods constitutes one of the fundamental principles of the European Union and entitles goods entrance to the internal market. Sweden had before 1995 few monopolies concerning the import, export, manufacturing, distribution and retail on alcohol, and had to as a result of entering EU abolish four of these. The monopoly on retail, Systembolaget, was retained, and is still today strictly controlled by limited number of stores as well as restricted openly-hours. Systembolaget contributes an important part of the Swedish Alcohol Policy, which main purpose is to limit the accessibility of alcohol in Sweden. Another essential purpose is to prevent alcohol to reach people under the age of twenty, and this is upheld by strict age-controls when purchasing alcohol from Systembolaget. Lately it has been argued that the Swedish prohibition of private import of alcohol con-stitutes a restriction of the free movement of goods and in breach of Article 28 EC. The exception of such restriction is presented in Article 30 EC and allows Member States to obtain national trade barriers if a justification based on the protection of the public health could be made. The Commission is of the opinion that the Swedish prohibition constitute such a restriction referred to in Article 28 and is not willing to accept the justification to protection of the public health. The Swedish government however, is reluc-tant to remove the prohibition and argues that consumers that require a certain product can import alcohol through Systembolaget. An elimination of the ban would undermine the core purpose with Systembolaget which is to protect the public health and prevent alcohol to be distributed to people under the age of twenty. According to the Alcohol Act a person who has turned twenty can legally import alco-hol to Sweden when he is travelling with the goods if those products are for his personal use. A proposal has been presented to a redefinition of private import, which would in-clude situation where the buyer is not personally travelling with the goods, yet the transportation is carried out on the buyer’s behalf. Such purchases are often referred to distance purchase, and in those situations should the excise duty be laid down in the coun-try where the good was released for consumption. In distance sales the seller is respon-sible for the transportation of the goods but also to pay excise duty on the products in the country of destination. A redefinition of private import to include transportation made on the buyer’s behalf could create problems since there is no actual contract between the seller and the transporting-company. Problems can then arise since the seller has no possibility to control that the buyer is of the legal age or guaranteeing that the alcohol is for that person’s use / Den fria rörligheten av varor utgör en grundstomme inom den Europeiska Unionen, vilken erkänner varor från medlemsstaterna tillträde till den gemensamma marknaden. Sverige hade fram till 1995 fem olika monopol som reglerade importen, exporten, tillverkningen, distributionen och försäljningen av alkohol, men var tvungen som ett led i inträdet till EU att avveckla fyra av dessa. Kvar återstod försäljningsmonopolet, Systembolaget, vilket än idag är strikt reglerat genom begränsat antal butiker och öppet-tider. Systembolaget utgör in viktigt beståndsdel i den svenska alkoholpolitiken, vilken har till syfte att begränsa alkoholen och dess skadeverkningar i Sverige. Ett viktigt mål är också att motverka att alkoholen når ut till ungdomar under 20år, varvid strikta kon-troller av ålder sker vid köp på Systembolaget. På senare tid har det diskuterat huruvida det svenska förbudet mot privat införsel av alkohol skall anses vara förenligt med den fria rörligheten av varor och den uppställda artikel 28 i EG-fördraget. Där stadgas det att inga importrestriktioner skall hindra varor tillträde till den gemensamma marknaden. Det uppställda undantaget i artikel 30 berättigar medlemsstaterna att behålla en sådan restriktion om det kan anses nödvändigt till skyddet för den allmänna hälsan. Kommission har i ett motiverat yttrande upplyst Sve-rige att förevarande förbud utgör en sådan restriktion som avses i artikel 28 och att förutsättningarna att behålla ett sådant förbud inte kan anses uppfyllda. Den svenska regeringen anser att förbudet fyller en viktig funktion genom att begränsa tillgängligheten av alkoholen på den svenska marknaden, samt upplyser att en konsument som önskar importera särskilda produkter kan göra detta genom Systembolaget. Att tillåta konsumenter att importera fritt skulle försvaga det ursprungliga syftet med Systembolaget, vilket är att skydda den allmänna hälsan och minska risken för att alkohol blir tillgänglig för ungdomar. Enligt Alkohollagen kan en person som har fyllt 20 fritt importera alkohol till Sverige under förutsättning att denne reser in med varorna till Sverige och att dessa varor är för hans personliga nyttjande. En föreslagen utvidgning av definitionen privat import kan komma att inkludera varutransporter vilka sker för köparens räkning, ofta kallade distans köp. Detta skiljer sig då nämnvärt från distansförsäljning där säljare står för transporten, och är skyldig att betala punktskatt i destinationslandet för dessa varor. Vid distans köp skall ingen beskattning ske i destinationslandet, under förutsättning att dessa avgifter har betalts i varans ursprungsland. En utvidgning av definition av privat import till att innefatta varutransporter organiserade av köparen kan skapa problem då inget riktigt kontrakt föreligger mellan säljaren och transportbolaget. Svårigheter kan då uppstå för säljarens då denne saknar möjlighet att kontrollera att köparen är av påstådd ålder och att alkoholen är avsedd för dennes personliga konsumtion.

The objective of this study is to investigate consumers in the Taiwan region, the situation that when their due rights were being infringed, they had rather accept the unfair treatment from the manufacturers or suppliers, and will not strive for their own rights. In the consumer market, events of consumer right infringement are happening each day, seriously hindering the market order of fair competition. In this moment of the 2007, what are the thoughts within the minds of the consumers in Taiwan ? What are the factors that influence consumers striving for their due rights? In this study, the following issues were reviewed: relationships between manufacturers and consumers; consumer¡¦s cognizance of consumer rights; consumer protection; the roles of the law; government and consumer protection institutions in consumer protection; consumer education; and, consumer self-protection of consumer rights. A survey questionnaire was developed based on five themes of consumers themselves, consumer knowledge, law, government and consumer protection institutions. The survey attempts to understand the internal views of consumers. Consumers in the northern, central and southern Taiwan were randomly sampled according to population distribution. After collecting 170 questionnaires, the responses were coded and analyzed with SAS (statistical software) using Factor Analysis, one-way MANOVA and one-way ANOVA. Several latent factors were extracted, and the difference between consumer gender, age, education background and living region were studied. The results of statistical analysis indicate in 2007, the four main factors affecting consumers¡¦ strive for their rights are: (1) lack of external protection, (2) lack of self-confidence in claiming their rights, (3) dysfunction of consumer protection institutions, and, (4) lack of consumer knowledge. The results further show that the factors differ among living regions, however there is no evidence that there are differences in consumers gender, age and education background. This study has also investigates the level of consumer rights awareness, and the differences in gender, age, education background and living region in such cognizance. The results of statistical analysis show a very low awareness of consumer rights, and there is no evidence to conclude difference between gender, age, education background and living region.

<p>The free movement of goods constitutes one of the fundamental principles of the European Union and entitles goods entrance to the internal market. Sweden had before 1995 few monopolies concerning the import, export, manufacturing, distribution and retail on alcohol, and had to as a result of entering EU abolish four of these. The monopoly on retail, Systembolaget, was retained, and is still today strictly controlled by limited number of stores as well as restricted openly-hours. Systembolaget contributes an important part of the Swedish Alcohol Policy, which main purpose is to limit the accessibility of alcohol in Sweden. Another essential purpose is to prevent alcohol to reach people under the age of twenty, and this is upheld by strict age-controls when purchasing alcohol from Systembolaget.</p><p>Lately it has been argued that the Swedish prohibition of private import of alcohol con-stitutes a restriction of the free movement of goods and in breach of Article 28 EC. The exception of such restriction is presented in Article 30 EC and allows Member States to obtain national trade barriers if a justification based on the protection of the public health could be made. The Commission is of the opinion that the Swedish prohibition constitute such a restriction referred to in Article 28 and is not willing to accept the justification to protection of the public health. The Swedish government however, is reluc-tant to remove the prohibition and argues that consumers that require a certain product can import alcohol through Systembolaget. An elimination of the ban would undermine the core purpose with Systembolaget which is to protect the public health and prevent alcohol to be distributed to people under the age of twenty.</p><p>According to the Alcohol Act a person who has turned twenty can legally import alco-hol to Sweden when he is travelling with the goods if those products are for his personal use. A proposal has been presented to a redefinition of private import, which would in-clude situation where the buyer is not personally travelling with the goods, yet the transportation is carried out on the buyer’s behalf. Such purchases are often referred to distance purchase, and in those situations should the excise duty be laid down in the coun-try where the good was released for consumption. In distance sales the seller is respon-sible for the transportation of the goods but also to pay excise duty on the products in the country of destination.</p><p>A redefinition of private import to include transportation made on the buyer’s behalf could create problems since there is no actual contract between the seller and the transporting-company. Problems can then arise since the seller has no possibility to control that the buyer is of the legal age or guaranteeing that the alcohol is for that person’s use</p> / <p>Den fria rörligheten av varor utgör en grundstomme inom den Europeiska Unionen, vilken erkänner varor från medlemsstaterna tillträde till den gemensamma marknaden. Sverige hade fram till 1995 fem olika monopol som reglerade importen, exporten, tillverkningen, distributionen och försäljningen av alkohol, men var tvungen som ett led i inträdet till EU att avveckla fyra av dessa. Kvar återstod försäljningsmonopolet, Systembolaget, vilket än idag är strikt reglerat genom begränsat antal butiker och öppet-tider. Systembolaget utgör in viktigt beståndsdel i den svenska alkoholpolitiken, vilken har till syfte att begränsa alkoholen och dess skadeverkningar i Sverige. Ett viktigt mål är också att motverka att alkoholen når ut till ungdomar under 20år, varvid strikta kon-troller av ålder sker vid köp på Systembolaget.</p><p>På senare tid har det diskuterat huruvida det svenska förbudet mot privat införsel av alkohol skall anses vara förenligt med den fria rörligheten av varor och den uppställda artikel 28 i EG-fördraget. Där stadgas det att inga importrestriktioner skall hindra varor tillträde till den gemensamma marknaden. Det uppställda undantaget i artikel 30 berättigar medlemsstaterna att behålla en sådan restriktion om det kan anses nödvändigt till skyddet för den allmänna hälsan. Kommission har i ett motiverat yttrande upplyst Sve-rige att förevarande förbud utgör en sådan restriktion som avses i artikel 28 och att förutsättningarna att behålla ett sådant förbud inte kan anses uppfyllda. Den svenska regeringen anser att förbudet fyller en viktig funktion genom att begränsa tillgängligheten av alkoholen på den svenska marknaden, samt upplyser att en konsument som önskar importera särskilda produkter kan göra detta genom Systembolaget. Att tillåta konsumenter att importera fritt skulle försvaga det ursprungliga syftet med Systembolaget, vilket är att skydda den allmänna hälsan och minska risken för att alkohol blir tillgänglig för ungdomar.</p><p>Enligt Alkohollagen kan en person som har fyllt 20 fritt importera alkohol till Sverige under förutsättning att denne reser in med varorna till Sverige och att dessa varor är för hans personliga nyttjande. En föreslagen utvidgning av definitionen privat import kan komma att inkludera varutransporter vilka sker för köparens räkning, ofta kallade distans köp. Detta skiljer sig då nämnvärt från distansförsäljning där säljare står för transporten, och är skyldig att betala punktskatt i destinationslandet för dessa varor. Vid distans köp skall ingen beskattning ske i destinationslandet, under förutsättning att dessa avgifter har betalts i varans ursprungsland.</p><p>En utvidgning av definition av privat import till att innefatta varutransporter organiserade av köparen kan skapa problem då inget riktigt kontrakt föreligger mellan säljaren och transportbolaget. Svårigheter kan då uppstå för säljarens då denne saknar möjlighet att kontrollera att köparen är av påstådd ålder och att alkoholen är avsedd för dennes personliga konsumtion.</p>

Univ., Diss.--Reims, 2004.

Traditional redress mechanisms such as litigation and traditional alternative dispute resolution generally fail to strengthen consumer confidence in e-commerce. Rather they may represent an additional source of uncertainty. In particular litigation fails to offer the certainty the consumer seeks. To date, neither European nor American courts have found reliable criteria for determining Internet jurisdiction and have failed to provide consistency in their decisions. In addition, uncertainty arising from unclear concepts on the enforcement level and the high volume of disputes with low monetary value have led to the development of online ADR providers that allow individuals from across the world to settle disputes. Both online mediation and online arbitration serve consumers as appropriate instruments to enforce their rights arising out of online disputes. They are designed for disputes with small monetary value and are capable of overcoming jurisdictional obstacles. On the enforcement level, online arbitration based on the New York Convention provides the consumer with a powerful tool on global level. Online consumer arbitration can ensure a maximum of enforceability if the consumer arbitration rules of online ADR providers incorporate the requirements of the New York Convention. In addition or instead of online ADR, businesses increasingly rely on other dispute avoidance and dispute settlement instruments in order to promote consumer confidence. Some of those models employed by e-commerce companies succeed in promoting trust, while others do so only to a limited extent. In particular, mandatory credit card chargeback regimes give consumers an effective and quick means of disputing a transaction with a merchant at almost no cost. On the other hand, escrow services seem to be less appropriate for the typical small amount e-commerce transaction mainly since consumers are generally not willing to pay the added costs for the use of the escrow service for the average small amount transaction. Trustmark and seal programs provide the potential to give guidance to the consumer about consumer protection standards of the online seller before any damage is done and offer effective and inexpensive certification, monitoring and enforcement procedures. However, to date trustmark and seal systems have applied these powerful tools only to a limited extent. A proliferation of trustmark and seal programs make it hard for consumers to distinguish between differences in the programs and to assess their quality. Rating and feedback systems provide an immediate and inexpensive source of information to buyers about sellers and a strong incentive for good performance to repeat sellers. These systems are prone to abuse and information gathered through these systems is often unreliable. In my thesis I argue that traditional litigation no longer provides the most appropriate means of dispute settlement in the case of small amount crossborder consumer transactions. Neither do traditional ADR mechanisms provide the most convenient and efficient method of settling online consumer disputes. Online ADR and several other models of redress successfully replace traditional mechanisms since they better meet the challenges of online disputes and live up to recognised consumer protection principles. I argue that online arbitration based on international arbitration law such as the New York Convention presents a particularly viable instrument for the settlement of the average smallamount online consumer disputes. After having sketched the jurisdictional hurdles for the resolution of online disputes I analyse whether both online ADR and other trust-creating models are capable of providing an efficient and fair redress instrument for the consumer. For this purpose, the practises and policies of online dispute resolution providers are mirrored in recognised consumer protection principles and the international legal framework. Likewise the potential and limits of other trust-creating models are explored under the question of to what extent they serve the consumer as a viable instrument to impose her rights. The guiding questions of this evaluation will be if and to what extent these recently evolved institutions meet - according to their policies and practises - the challenges set up by the particularities of online consumer transactions.