Intelligent Tutoring Systems (ITS) can provide individualized instruction in problem-solving skills, a kind of instruction that until recently only humans could perform. While ITS have been an active area of research for nearly twenty-five years and researchers have convincingly demonstrated that ITS can instruct in various ways, few ITS are in actual use and their potential benefit to learners is unrealized. This research is predicated on the notion that ITS research has three closely related but distinct foci: artificial intelligence research in tutoring, instructional research in tutoring, and research on practical tutoring; and on the notion that investigation and evaluation in the latter two areas has been lacking. With respect to instructional research in tutoring, this work examines the extent to which conventional instructional design theory can usefully inform the design of intelligent tutors, the means of incorporating instructional methods into an intelligent tutor, and the range of instructional skills necessary in a practical intelligent tutor. It examines how ITSs push instructional design theory in the area of computational instructional design and presents a new instructional method: Focused Practice. Evaluation of tutoring skills focused on trainees' usage of the tutor and the resulting learning, and on measuring the extent to which the tutor was capable of individualizing instruction. With respect to research on practical tutoring, this work examines the extent to which it is feasible to simulate a work environment, represent the expertise of a non-formal domain, construct a large knowledge base, build a functional student model, supply a shell and authoring tools, incorporate a variety of instructional skills, instructional activities, and instructional materials into a cohesive tutoring package that integrates well into a training program; and gain support from the variety of stakeholders affected by the tutor. Evaluation of practicality focused on trainees' and instructors' affective responses toward the tutor, their perceptions of usability and instructional value; and on other stakeholders' (instructional designers, managers from research, production and training) perceptions of value.

The geographic landscape of this study is the Lao Peoples' Democratic Republic, also known by its French name Laos. Located in Southeast Asia, the Lao PDR is one of the six remaining socialist countries in the world. During my fieldwork in the Lao PDR, I facilitated a process of action research with a group of Lao INGO workers. I used qualitative research methods to capture the perceptions of the Lao development workers who collaborated with this study. This dissertation is primarily based on the data documented through interviews, participant observation, focus group discussion and reflective story writing. The core educational problem is to examine the historical reasons for the modest educational infrastructure in the Lao PDR and its impact on the growth of the development sector. The other related issues I explored include the limitations of mainstream development and educational models as well as the opportunities emerging as a result of the country's integration with the globalization process. Within the backdrop of the problem mentioned, the main purpose of this study is to explore an alternative strategy that has potential to facilitate the growth of local human resource capacity. The rationale for this exploratory endeavor is to generate functional knowledge that will potentially assist the policy makers and practitioners to develop an appropriate approach for the local human resource capacity building process. The research method I adapted in the field was a combination of action research and phenomenological inquiry. The key question that I pursued was “What is the process of collaborative capacity building that includes an alternative educational approach and model which have the potential to help Lao INGO staff to increase their capacity as development workers and, in the longer term, develop skills for self-management?”. I employed four techniques of data collection, which included interviewing 26 individuals, documenting action research process through the participant observation method, assisting Lao INGO staff to write reflective stories and conducting three focus group discussions. During the data analysis stage, I tried to incorporate the voices of the participants of the action research project to allow them constructing their way of knowing.

This research examines the educational history of Blacks under apartheid, the educational philosophies of different strands of the anti-apartheid movement, and the nature of education reforms in a post-apartheid South Africa. The research analyzes the implications of these reforms for a specific group of marginalized South Africans, former student militants, that is, Black African youths who participated in the anti-apartheid struggle between 1970 to 1992. It is deeply tragic that a majority of this population do not benefit from the educational and economic policies of the new South Africa, and remain poor and unemployed. Based on interviews, surveys and focused group discussions with former student militants in the Northern Province of Limpopo and Mpumalanga, this research examines the gap between the educational vision of the anti-apartheid movement and the nature of the present reforms. My research shows that although based on principles of racial equality, the impact of the reforms can only be understood in the broader context of neoliberal economic reform. The research highlights the contradictions immanent in constructing a deracialized, egalitarian education system that can benefit the Black majority at the same time as the state prioritizes economic growth and competitiveness to succeed in a global economy. The research questions whether the goal of ‘education for liberation’ can truly be attained and the historical oppressions and inequities of the apartheid regime eradicated by education reform that is based on liberal ideals of a nonracialized equal society.

This qualitative study of the values, beliefs and teaching practices of four teachers at a small private college with a diverse adult student population attempts to bring to light what teaching behaviors help to create an educational climate which includes people of both genders and of different ethnic, racial backgrounds and allows them to succeed in an academic environment. The teachers and students completed weekly teaching and learning journals (derived from Brookfield's (1991) student learning journals) during one semester (spring, 1994). Using grounded theory technique, I uncovered eight activities that both teachers and students felt were effective in providing an inclusive educational environment: (1) use of groups for support, creativity and personal change; (2) conscious student metacognition and self-assessment; (3) interactive classroom activities; (4) exercises which utilize different learning styles; (5) integrative learning which calls upon the different student cultures; (6) close teacher/student and peer/peer feedback connections; (7) academic support components built into the curriculum; and (8) the teacher acting as facilitator. Through a series of teacher interviews, I determined three shared values which appeared congruent with the teachers' actions in the classroom: (1) awareness of the difference between the student cultures, but a reluctance to pre-judge individuals based on cultural assumptions; (2) awareness and utilization of the affective aspects of learning; and (3) a conception of the role of teacher as empowerer. End of the semester focus groups with students added to data obtained from student learning journals to reveal three areas of the learning deemed important for growth: (1) the importance of the social dimension of teaching and learning; (2) the powerful role of the teacher in the learning process; and (3) the importance of applying and integrating the learning into the students' lives. Two problematic areas in the teaching of these four instructors were: (1) a lack of multicultural reading materials within the courses and (2) evaluations methods that were not authentic or inclusive of different learning style orientations. The results of this study hold implications for the administration of programs for adult students of targeted social groups, such as admission policies, class size and teacher training.

The purpose of this study was to investigate the changes that adults entering an adult basic education program went through while they learned to read and write. Two research goals were used to examine six individuals while attending The Literacy Project, Inc., Greenfield, Massachusetts. They were, (1) To examine the relationship between learning to read and write and learning to adapt to change among adults considered illiterate; and (2) To examine how local and community conditions including those of the program as community, affect a literacy program and its curriculum. This study utilized ethnographic methods. The data for the case studies was collected from observations, teacher log entries, student writings, student folders, and interviews with clients, teachers, and aides. The setting of the study was The Literacy Project which is a non-profit community based program which uses a whole-language curriculum. Teaching is also done in groups. A head teacher is in charge and several volunteers are used as aides. Changes were discovered across the case studies. Students went through at least four changes: (1) The Initial Change, (2) Change In Old Strategies: Conning, (3) Change in Self Confidence, and (4) Change in Student/Teacher Relationships, including the way in which students perceived the role of the teacher. The implications for curriculum and programs are described in Chapter 5. They were: (1) A need for teachers to broaden their ideas and concepts of curriculum to include students with opportunities to participate in the developement of curriculum. (2) A need for teachers to broaden their ideas of learning. Learning needs to be viewed as an interactive pursuit. (3) There is a need for community to be developed in the classroom. (4) There is a need for continuity in programs which includes the need for continuity in teachers.

In a small but growing number of adult literacy programs across the United States, adult beginning readers have begun to write about their lives and publish their work as individual books, newsletters and anthologies. The use of the writing process in adult literacy classrooms is part of a more general trend toward greater learner participation and has been initiated primarily at the grassroots level. Although this practice is spreading, to date no comprehensive studies of its history, nature or potential value to learners yet exist. This exploratory study begins by gathering together information about the history of writing and publishing by adult beginning readers in the U.S. and, to a lesser extent, England and Canada, based on expert interviews, a mail survey and collections of local publications. The second, central phase of the research involves a qualitative study of the experiences of authors in three literacy programs in New England. Eighteen authors were asked to describe their life histories with respect to literacy and how they had changed as a result of becoming an author. Specific indicators included: authors' purposes for writing, their audiences, their beliefs and self-concept in relationship to literacy, learning and knowledge, their beliefs about writing and how it is learned, changes in everyday literacy practices, and plans for the future. Factors which influenced these changes, including aspects of the writing context and people in the authors' lives who helped or got in the way of their literacy acquisition were also considered. Six authors' stories are presented as life history narratives. Findings indicate that authors used writing as a means to re-examine their life histories, reflect on the stigma of illiteracy, overcome internalized beliefs they are unable to learn and advise others. The writing process facilitated authors' growing ability to speak out and recognize the authority of their own knowledge. This was further validated by opportunities authorship provided for taking the role of teacher and expert. Finally, the wider implications and constraints to the entry of adult beginning readers into the public sphere are examined, along with the potential role of learners in the creation of knowledge about literacy.

M.Ed. (Education and Curriculum Studies) / In future, the twentieth century will be remembered as the century in which an unparalleled explosion 'occurred in knowledge, population, expectations and technology. Wherever people and progress are present, needs arise which may escalate out of proportion if there is not a certain measure of restraint or control over the tempo of augmentation and/or progress. As a result of certain critical deficiencies, the Southern African community finds itself battling with the challenges and problematic nature of the twentieth century. An area in which one of these deficiencies has reached alarming proportions is the area of skilled manpower, especially in terms of technology provisioning. To cope with this deficiency, more people had to be trained. This resulted in an acute shortage of appropriately qualified trainers and teachers. In an attempt to address" this further, underqualified and even unqualified teachers were appointed to meet the original need. Now, however, the formal training of prospective teachers is receiving urgent attention. The nature of formal training programmes is such that the growing number of under- or unqualified teachers cannot be accommodated. Even the formal groups who have received a more theoretical training and who have completed training, prove that there is an urgent need for practice directed training in particular. While this group of under- and unqualified teachers cannot be dispensed with, nor replaced on account of shortages and moral considerations, and, in most instances, do not comply with the minimum admission requirements for formal training, they are conveying knowledge in a "hit-ormiss" way and are acquiring experience (Kruger, 1980:4-5).