This thesis discusses the topic of Corporate performance management and focuses on Balanced Scorecard method. In the theoretical part are described theoretic backgrounds of this method and fields related to the method. The practical part is based on the theoretical part and it is a result of cooperation with the consulting company Ambica. Balanced Scorecard method is thanks to its universality very popular tool of Corporate performance management which is usable in almost all types of organizations. Due to universality there is no single procedure how to implement BSC within an organization and also no supporting software exists. The aim of this thesis is to create a design procedure BSC and compile a list of functional properties of new Ambica's BSC software.

Business Intelligence is one of the fastest growing areas of computer science. Corporate Performance Management (CPM) is often referred as next-generation of Business Intelligence (BI). Recently leading vendors of BI and CPM software and applications were primarily engaged in creating products for large enterprises and corporations. However, now they have also started to aim at the segment of SMEs (small and medium enterprises). This thesis analyzes the CPM market in segment of small and medium enterprises. Introductory part deals with my own research. This research was conducted on a sample of firms from SME whose business activities are within the same industry. The research focuses on the expectations and demands from reporting tools and CPM applications. The second half of the chapter is evaluating the information obtained, which will serve in the next section. The second part introduces principles of corporate performance management (CPM), describing the basic functionality that CPM applications cover and showing which added value is offered to companies. Furthermore, this chapter focuses on market analysis and identification of the main vendors of CPM applications for small and medium-sized businesses. The final part of the chapter defines criteria for evaluating CPM tools for reporting. The final part of diploma thesis has a practical character. It describes installation and setting up BI/CPM suite of applications from two chosen vendors and shows possibilities in their tools for creating reports. Finally these reporting tools are compared by predefined criteria from the previous chapter.

This Diploma thesis discusses planning processes in a company LASSELSBERGER, s.r.o. and is divided into two main parts -- theoretical and practical. The core of the theoretical part is to describe basic principles of Business Intelligence, explain rules of planning, budgeting and source defining and clarify principles of performance measuring. The main goal of the practical part is to define and describe planning processes of company LASSELSBERGER, s.r.o., determine connections to information system, find their weaknesses and suggest particular changes leading to their elimination. In conclusion the suggestions of changes are evaluated and there is a recommendation for their integration into the whole planning process. The goals of the thesis were achieved by research of specialized literature, study of corresponding documentation and cooperation with employees of the company. The thesis is contributing to the company by means of detecting weaknesses in planning process and therefore the company is able to reduce them in accordance to the recommendations at the end of this thesis.

This thesis deals with the management approach in performance management, today known world by the concept of Corporate Performance Management. CPM describes the relationship to Business Intelligence and methodologies, processes, metrics and technologies that together form the concept. There is also a description of CPM applications which cover the five most commonly deployed areas. The second part is devoted to what-if analysis that is one of several methodologies which are part of the CPM package. It also contains the list of competing tools that cover this area. The following hypothetical example of putting what-if analysis, aimed at resolving issues of fictitious company, related to costs, revenue and profit. Example is based on technology developed at IBM Cognos TM1. During the example solutions are presented with all the basic functionality that this technology offers.

This diploma thesis deals with the corporate performance management which represents a new direction in utilizing of data produced by Business Intelligence. An application of this approach in a telecommunications operator environment is a major contribution of this thesis. Theoretical principles of corporate performance management which capture, for instance, analysis of components, architecture, future development and current state of the market are described in the first two chapters. The third charter is an introductory part to the practical one because it deals with selected implementation methodology of corporate performance management. This thesis concentrates on two parts within the framework of this methodology -- analysis and proposal. While the fourth chapter characterizes the initial situation and a methodology of collecting of data, the fifth and sixth chapters create a core of this diploma thesis. The fifth chapter, which focuses on the analysis mentioned above, surveys a current state of the parts needed in order to propose CPM and where it is necessary the fifth chapter submits proposals of changes. The sixth chapter creates a complex proposal of CPM in a real environment based on the analysis of current situation in the company and from the proposals of changes. This proposal represents a summary of theoretical knowledge of corporate performance management and the current situation in the telecommunications company. The last seventh chapter makes recommendations which would contribute to the future implementation of the proposed corporate performance management.

Diplomová práce popisuje moderní koncept řízení Corporate Performance Management a jeho efektivní podporu v informačních systémech organizace. První část práce se věnuje základním principům CPM, vycházejících ze současných manaţerských systémů, a jejich provázanosti na business intelligence technologie. Uvádí procesy, metriky, technologie, metodiky a přístupy, které se v rámci řízení výkonnosti a jeho zavádění v organizaci pouţívají. Druhá část práce se jiţ zabývá reálným projektem implementace řízení výkonnosti ve skupině RWE CZ. Popisuje průběh tohoto projektu a konfrontuje ho s doporučeními, která uvádí teorie. Pro jednotlivé fáze projektu jsou pak odvozeny kritické faktory úspěchu. V závěru práce je navrţena kategorizace těchto faktorů a ke kaţdému z faktorů je uvedeno doporučení pro jeho řešení.

Extensive solutions of Business Intelligence consist of wide range of projects. One of them is generating of reporting layer whose part is setting of dashboards. This diploma thesis deals with dashboards and tools serving to their formation. In the first part of the thesis there is explained the theory of dashboards in current company informatics. Consequently there is created a set of evaluative criteria helping with mutual comparison of the tool for the forming of dashboards, which is the primary aim of the thesis. In the last part of the thesis there is a presentation and evaluation of one selected tool (Dashboard Designer) according to the criteria stated in the thesis. During the evaluation of the tool it is possible to verify some of the criteria on the basis of practical experience. That is why the demonstrative implementation of Dashboard Designer over the test data is shown. Thus the second aim of the diploma thesis is completed. Aforementioned targets are achieved on account of pieces of knowledge about dashboards coming especially from the literature published by authorities in the line of business and from background research concerned with contemporary approach to the evaluation of tool for the forming of dashboards. In addition to formed criteria this diploma thesis can be instrumental to further discussion about dashboards and their role in current company informatics.

This diploma thesis deals with strategic business management and its support with Business Intelligence tools. The objective of this thesis is to analyze specific company, design a model of metrics suitable for managing this company and implement Business Intelligence solution to monitor chosen metrics. The whole thesis is separated into two basic sections. First section focuses on theory, describes Balanced Scorecard methodology and principles of Business Intelligence tools. Both themes are contextualized in Corporate Performance Management. Second section deals with application of theoretical knowledge in practice - the environment of company. In relevant chapters is the company analyzed by Balanced Scorecard methodology; the second chapter deals with the Business Intelligence solution. The main contribution of this thesis is to demonstrate the utilization of Balanced Scorecard methodology and Business Intelligence technologies in managing a mid-sized company. The solution itself shows the management possibilities of these instruments on observed data and gives a notice to some phenomenons in the company.

Nowadays, corporations run their business on dynamic markets with really harsh competition. If they want to survive, they need to manage their business effectively and increase corporate performance. Management is today highly supported by information and communication technologies that develop and bring new solutions and technologies continuously. One of these new solutions is Corporate Performance Management based on Business Intelligence technologies that enables complex and integrated view of business performance and its management. This thesis is devoted to this new developing approach in IS/ICT. Readers will become familiar with its basic principles, advantages, particular components and process of implementation. After this more theoretical part, follows the practical issue - realization of this solution for an existing organization in order to get expected results and effects. The solution is designed for a company that provides consulting and software development in Business Intelligence technologies. According to the cycle of CPM, firstly, a Performance Management method is chosen, after that the corporate strategy and concrete KPIs as they enhance the goals and strategy achievement. Afterwards data sources are identified and optimized as needed. On these data sources, all the visualization tools for Performance management are developed. In this case we are talking about interactive scorecards and dashboards. After this phase, the solution is ready for the developers to create it in the concrete application. In this case the Microsoft Office PerformancePoint Server 2007.

Corporate Performance Management (CPM) is a broad concept focused on managing performance of companies and is related to information technologies like Business Intelligence (BI). CPM and its associated technologies are currently one of the most tracked areas in the field of business informatics. The reason is the growing market competition, globalization, the dynamic changes on the market and the growing need for companies to effectively manage their performance. The aim of the theoretical part of the thesis is to familiarize readers with this concept, with its components and link to business informatics. The work focuses on a specific area of CPM, which is monitoring and analysis, i.e. dashboarding. In the thesis there is analyzed monitoring and analytical functionality of the software Microsoft Office PerformancePoint Server 2007 (PPS). Furthermore, there are identified dashboard and scorecard concepts and analyzed the characteristics and categorization of dashboards. There are various best-practices approaches to deployment of dashboarding into business. In the thesis there are mentioned some of these practices and basic rules for proper dashboard design. At the end of the theoretical part of the thesis there are evaluated the world's leading suppliers of CPM solutions. The aim of the practical part of the thesis is design and documentation of CPM dashboarding solution based on the real business data of the company that provides consulting services and develops BI software. The solution is designed in the PPS software and its purpose is to support the company's management in terms of monitoring the effectiveness of internal and external projects and business activities of the company. The solution is not a definitive CPM solution, but a step by the company to reveal possible weaknesses in the organization and encourage efforts to develop its own holistic CPM solution.