SUBMITTED IN ACCORDANCE WITH THE REQUIREMENT FOR DEGREE OF DOCTOR OF PHILOSOPHY IN THE SUBJECT OF CORPORATE GOVERNANCE WITS SCHOOL OF GOVERNANCE FACULTY OF LAW, COMMERCE AND MANAGEMENT AT THE UNIVERSITY OF THE WITWATERSRAND, JOHANNESBURG AUGUST 2015 / Following a plethora of scandals in both the public and private sectors, corporate governance has become the subject of contentious debates in the public domain over the past decade As a result, codes of good practice in the form of Cadbury, Greenbury, Turnbul, Hempel, Higgs, Sarbanes-Oxley Act (SOX) and Bosch Commission were ushered in different parts of Europe, Australia and the United States of America (USA). In South Africa, the King Commission on Corporate Governance was developed and subsequently modified for State Owned Enterprises (SOEs). Despite the progress noted, the SOEs environment remains in distress as boards and management struggle to maintain a balance between legislative compliance and performance. It is in the latter context that the study was inspired by the boards of the South African Broadcasting Corporation (SABC) and the Electricity Supply Commission (Eskom) respectively struggle to actualise sound corporate governance practices in order to deliver shareholder value. As part of the qualitative research approach, primary data collection was conducted by means of comprehensive face-to-face interviews with board members and senior management at the two above-mentioned organisations. In total, 30 (thirty) board members and senior managers were interviewed. In addition, secondary data was collected in the form of records, strategy reports, business plans, and memos written to participants. In analysing qualitative interview data, the study utilised content analysis and cross-case analysis methods, on whose basis five themes were derived, namely: legislation and regulations; the interface between board and management; the role of the board in strategy development; performance monitoring of the board; as well as the organisational funding model. The findings of the study include: fragmented and convoluted legislation; blurring of lines between management and governance; a weak board performance monitoring culture; unclear prioritization of social policy agenda, and inadequate funding to support social policy programmes, such as infrastructure. The policy reviews create leadership instability and accentuate distrust between boards and senior managers. This study further emphasizes limitations of the theoretical frameworks underpinning corporate governance in SOEs, and also advances detailed understanding of the corporate governance issues facing SOEs. Key Words: State Owned Enterprises; Corporate Governance; Legislation; Regulations; Compliance; Boards; Performance, Monitoring and Evaluation. / MT2016

The procurement process, from the demand formulation to the final delivery of a public building to the end-user, is defined by the government in terms of procedures and policies to be followed, which is based to be ineffective and inefficient where the process as a whole from a client-value perpective, is flawed. Presently, the National Department of Public Works(NDPW) as a governmental administration is deemed to be a controlling institution and cost centre rather than a service provider. This mind-set is reflected by the inability of government project implementing agencies such as the NDPW to deliver projects successfully in terms of cost, time, and quality whilst failing to meet the government's socio economic objectives to create employment opportunities, stimulate economic growth, and transfer skills to the previously disadvantaged through black economic empowerment (BEE) initiatives. Client satisfaction has widely been recognised by researchers as one of the key challenges for quality improvement in the construction industry. It is a vital factor in the development and management of the construction process, as well in the creation of efficient organisation-client relationship. In addition, client satisfaction is deemed to be a catalyst for client retention which is a success strategy for any organisation. This thesis is primarily concerned with project performance and service delivery by the NDPW as a government project implementing agency that involves an integrated approach that considers the entire supply chain of a construction project. The success or failure of a project is is not the effect of a single variable, or factor, but a set of variables interacting with each other to produce the final result. An extensive review of related literature that entails the analysis of publications related to the projectimplementation and construction project management realm was deemed necessary to formulate a clear understanding of the complexities of implementing projjects within the public sector. The use of systems thinking as the nucleus of the multi-methodological approach to this research was to assist in ascertaining the primary causes of the problem situation and to clarify the process of project implementation as a sub-system within the greater system of the construction industry. The success of projects depends as much on the client as it does on the implementing agencies, project managers (PMs), consultants, contractors and the suppliers of materials.