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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

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Showing 1 to 2 of 2 (0.053 seconds)

Spelling suggestions: "subject:"credit control -- employees"" "subject:"credit control -- emmployees""

1

The relationship between personality variables and work performance of credit controllers in a bank

Coetzee, Olga 30 November 2003 (has links)
The primary aim of the research has been to determine whether there is a relationship between personality variables as measured by the Occupational Personality Questionnaire (OPQ32i) and the work performance of credit controllers in a bank. Work performance was measured by means of internal company data sources. A literature review was used to verify whether there is a theoretical relationship between personality and work performance and strong evidence was found. The sample consisted of 89 credit controllers. The relationship between personality variables and work performance was determined by means of correlation studies and multiple regression analyses. Results are reported both in terms of statistical significance and effect sizes. Key terms: personality, work performance, credit control, personality trait theory, Sixteen Personality Factors questionnaire (16PF), Occupational Personality Questionnaire (OPQ). / Industrial and Organizational Psychology / M.Com. (Industrial Psychology)
Personality variables
Occupational Personality Questionnaire
Work perfomance
Banks
Credit controllers
658.3019
Personality and occupation
Interorganizational relations
Organizational behavior
Occupational Personality Questionnaire
Credit departments -- Employees
Credit control -- Employees
Employees -- Rating of
Sixteen Personality Factor Questionnaire
2

The relationship between personality variables and work performance of credit controllers in a bank

Coetzee, Olga 30 November 2003 (has links)
The primary aim of the research has been to determine whether there is a relationship between personality variables as measured by the Occupational Personality Questionnaire (OPQ32i) and the work performance of credit controllers in a bank. Work performance was measured by means of internal company data sources. A literature review was used to verify whether there is a theoretical relationship between personality and work performance and strong evidence was found. The sample consisted of 89 credit controllers. The relationship between personality variables and work performance was determined by means of correlation studies and multiple regression analyses. Results are reported both in terms of statistical significance and effect sizes. Key terms: personality, work performance, credit control, personality trait theory, Sixteen Personality Factors questionnaire (16PF), Occupational Personality Questionnaire (OPQ). / Industrial and Organizational Psychology / M.Com. (Industrial Psychology)
Personality variables
Occupational Personality Questionnaire
Work perfomance
Banks
Credit controllers
658.3019
Personality and occupation
Interorganizational relations
Organizational behavior
Occupational Personality Questionnaire
Credit departments -- Employees
Credit control -- Employees
Employees -- Rating of
Sixteen Personality Factor Questionnaire

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