Individual pro-social behaviour has been explored by academics and others in a variety of situations and contexts. Why people act selflessly on behalf of strangers is an intriguing topic and has not been studied in the specific context of the Crown courts before. This study has three phases. The first allows independent witnesses to describe their emotions, decision-making and motivations for taking part in the criminal justice process where there is no overt benefit for themselves to do so. The study identifies three key points in the witnesses’ journey through the process and tests the reactions of the witnesses at these points. This approach allows any changes in their thinking to be recorded and analysed. The second phase of the research asks other participants who have not been witnesses to imagine themselves becoming aware of three different scenarios where a violent crime is occurring. These participants are asked to think about their reactions to each scenario, and if they expect themselves to act as witnesses, asks what their motivations would be. The imagining witnesses’ reflections are compared to those of the real witnesses from Phase 1. Finally, phase three disseminates the results from phases one and two to senior professionals working in the criminal justice sector. Their thoughts and suggestions are also applied to the results to identify and encourage best practise.