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An evaluation of service quality, customer satisfaction and customer loyalty in shopping centres in Hong KongTam, Kwok-hung., 談國雄. January 2010 (has links)
published_or_final_version / Housing Management / Master / Master of Housing Management
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Customer loyalty in Hong Kong's cellular market: an integrated framework and empirical studyWan, Ching-gee., 溫靜之. January 2003 (has links)
published_or_final_version / abstract / toc / Asian Studies / Doctoral / Doctor of Philosophy
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