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How customer loyalty programs can influence relational marketing outcomes using customer-retailer identification to build relationships /Ha, Sejin, January 2007 (has links)
Thesis (Ph. D.)--Ohio State University, 2007. / Full text release at OhioLINK's ETD Center delayed at author's request
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Affärssystem & affärsrelationer : en fallstudie av en leverantörs användning av affärssystem i interaktionen med sina kunder /Ekman, Peter, January 2004 (has links) (PDF)
Lic.-avh. Västerås : Mälardalens högskola, 2004. / Härtill 5 bilagor. S. [139]-[146]: Bibliografi.
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Turning corporate social responsibility into opportunity a study of stakeholder orientation and marketing /Gonzalez-Padron, Tracy L. January 2007 (has links)
Thesis (Ph. D.)--Michigan State University. Dept. of Marketing and Supply Chain Management, 2007. / Title from PDF t.p. (viewed on Apr. 21, 2009) Includes bibliographical references (p. 163-184). Also issued in print.
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The customer's role in new service development /Sandén, Bodil. January 2007 (has links)
Diss. (sammanfattning) Karlstad : Karlstads universitet, 2007. / Härtill 5 uppsatser.
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Customer business development through multi-functional teams, and external and internal collaborataive communication in relationship contexts /Schultz, Roberta J., January 1997 (has links)
Thesis (Ph. D.)--University of Missouri-Columbia, 1997. / Typescript. Vita. Includes bibliographical references (leaves 151-164). Also available on the Internet.
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Customer business development through multi-functional teams, and external and internal collaborataive communication in relationship contextsSchultz, Roberta J., January 1997 (has links)
Thesis (Ph. D.)--University of Missouri-Columbia, 1997. / Typescript. Vita. Includes bibliographical references (leaves 151-164). Also available on the Internet.
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The importance of communication quality in servicesJones, Elizabeth T. McClung, Steven. January 2005 (has links)
Thesis (M.S.)--Florida State University, 2005. / Advisor: Dr. Steven McClung, Florida State University, College of Communication, Dept. of Communication. Title and description from dissertation home page (viewed June 14, 2005). Document formatted into pages; contains vi, 52 pages. Includes bibliographical references.
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Mathematical models for minimizing customer response time in two echelon supply chain systemsLodree, Emmett January 2001 (has links)
Thesis (Ph. D.)--University of Missouri-Columbia, 2001. / Typescript. Vita. Includes bibliographical references (leaves 296-306). Also available on the Internet.
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Disrespect in consumer markets an analysis of causes and effects using the critical incident technique /Kumar, Nidhie. January 2009 (has links)
Thesis (M.M.S.)--University of Waikato, 2009. / Title from PDF cover (viewed October 2, 2009) Includes bibliographical references (p. 122-127)
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Kundenwert aus Kundensicht eine empirische Analyse des Kundennutzens aus Sicht der Privat- und Geschäftskunden in der Automobilindustrie /Wachter, Nadine. January 2006 (has links)
Universiẗat, Diss., 2005--Basel. / Description based on print version record.
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