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Diagnosing and managing online B2C relationships toward a B2C relationship stage theory and empirical investigation of an ecommerce attraction model /Campbell, Damon Edward, January 2008 (has links) (PDF)
Thesis (Ph. D.)--Washington State University, May 2008. / Includes bibliographical references (p. 112-128).
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Community-based customer involvement for improving packaged software development /Holmström, Helena. January 2004 (has links)
Univ., Diss.--Göteborg, 2004.
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Achieving build-to-order supply chain capability through practices driven by supplier alignment and supplier empowerment /Liao, Kun. January 2008 (has links)
Dissertation (Ph.D.)--University of Toledo, 2008. / Typescript. "Submitted as partial fulfillment of the requirements for the Doctor of Philosophy degree in Manufacturing Management and Engineering." Bibliography: leaves 156-164.
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Guest satisfaction in a college food service setting /Morganstein, Susanne R. January 1994 (has links)
Thesis (M.S.)--Rochester Institute of Technology, 1994. / Typescript. Includes bibliographical references (leaves 54-55).
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A study on the servicing of culturally different guests for the hotel industry in the U.S. /Chen, Ivan Shiou-Herng. January 1992 (has links)
Thesis (M.S.)--Rochester Institute of Technology, 1992. / Typescript. Includes bibliographical references (leaves 69-75).
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Achieving build-to-order supply chain capability through practices driven by supplier alignment and supplier empowermentLiao, Kun. January 1900 (has links)
Thesis (Ph.D.)--The University of Toledo, 2008. / Advisers: Mark Vonderembse, T.S. Ragu-Nathan. Includes bibliographical references.
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Community-based customer involvement for improving packaged software development /Holmström, Helena. January 2004 (has links)
Thesis (doctoral)--Göteborg University, 2004. / "November 2004." Includes bibliographical references.
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The effects of customer participation on service outcomes a fit perspective /Dong, Beibei, Zou, Shaoming. Evans, Kenneth R. January 2009 (has links)
Title from PDF of title page (University of Missouri--Columbia, viewed on Feb 11, 2010). The entire thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file; a non-technical public abstract appears in the public.pdf file. Dissertation advisor: Dr. Shaoming Zou and Dr. Kenneth R. Evans. Vita. Includes bibliographical references.
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Measuring and managing consumer switching costs to improve customer retention in continuous services /Burnham, Thomas Adams, January 1998 (has links)
Thesis (Ph. D.)--University of Texas at Austin, 1998. / Vita. Includes bibliographical references (leaves 128-136). Available also in a digital version from Dissertation Abstracts.
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Achieving build-to-order supply chain capability through practices driven by supplier alignment and supplier empowermentLiao, Kun. January 2008 (has links)
Thesis (Ph.D.)--University of Toledo, 2008. / Includes bibliographical references (p. 156-164). Also available online.
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