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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Analytical CRM developing and maintaining profitable customer relationships in non-contractual settings /

Wübben, Markus. January 2009 (has links)
Dissertation, Technishce Universität München, 2008. / Includes bibliographical references.
2

Understanding customer relationship management from managers' and customers' perspective : exploring the implications of CRM fit, market orientation, and market knowledge competence /

Bang, Jounghae. January 2005 (has links)
Thesis (Ph. D.)--University of Rhode Island, 2005. / Typescript. Includes bibliographical references (leaves 150-165).

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