NDLTD Global ETD Search
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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

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Showing 1 to 2 of 2 (0.108 seconds)

Spelling suggestions: "subject:"eustomer services ervice industries"" "subject:"eustomer services aservice industries""

1

Ontario Superhost ... : what is its value to service providers? /

Hamer, Susan E. January 1996 (has links)
Thesis (M.S.)--Rochester Institute of Technology, 1996. / Typescript. Includes bibliographical references.
Customer services Service industries
2

Emotional intelligence as a facilitator of the emotional labor process

Prati, L. Melita. Ferris, Gerald R. January 2004 (has links)
Thesis (Ph. D.)--Florida State University, 2004. / Advisor: Dr. Gerald R. Ferris, Florida State University, College of Business, Dept. of Management. Title and description from dissertation home page (Jan. 13, 2005). Includes bibliographical references.

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