NDLTD Global ETD Search
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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

Search results

Showing 1 to 5 of 5 (0.111 seconds)

Spelling suggestions: "subject:"customer services. customer relations."" "subject:"customer services. bustomer relations.""

1

Studente se persepsies van klientediens deur 'n akademiese departement

Mouton, Estelle. January 2001 (has links)
Thesis (M.Com.(Menslike Hulpbronbestuur))--Universiteit van Pretoria, 2001.
Customer services. Customer relations.
2

Guest satisfaction in a college food service setting /

Morganstein, Susanne R. January 1994 (has links)
Thesis (M.S.)--Rochester Institute of Technology, 1994. / Typescript. Includes bibliographical references (leaves 54-55).
3

The importance of communication quality in services

Jones, Elizabeth T. McClung, Steven. January 2005 (has links)
Thesis (M.S.)--Florida State University, 2005. / Advisor: Dr. Steven McClung, Florida State University, College of Communication, Dept. of Communication. Title and description from dissertation home page (viewed June 14, 2005). Document formatted into pages; contains vi, 52 pages. Includes bibliographical references.
4

The impact of service provider citizenship behaviour and relational investments on customer commitment and behaviour : a study of airline customers.

Newton, David. January 2003 (has links) (PDF)
Thesis (M.Psych.Org.) - University of Queensland, 2003. / Includes bibliography.
5

An investigation of service delivery the difference between front-line employees' and customer's perception of the service delivery within the New Zealand real estate industry : thesis submitted to Auckland University of Technology in partial fulfilment of the degree of Master of Business, 2004.

Edwards, Vicki. January 2004 (has links) (PDF)
Thesis (MBus) -- Auckland University of Technology, 2004. / Also held in print (125 leaves, 30 cm.) in Wellesley Theses Collection. (T 333.330993 EDW)

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