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Defining quality customer service competencies at University of Wisconsin-Stout's Memorial Student CenterCrawford, Sarah L. January 2002 (has links) (PDF)
Thesis--PlanB (M.S.)--University of Wisconsin--Stout, 2002. / Includes bibliographical references.
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An evaluation to determine if there is a communication gap between Campus Auxiliary Services and their student customers /Crocker, Marylynne. January 1993 (has links)
Thesis (M.S.)--Rochester Institute of Technology, 1993. / Typescript. Includes bibliographical references (leaves [90]-[95]).
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