Submitted in full compliance with the requirements for a Master’s degree in Technology: Dental Technology at the Durban University of Technology, 2009. / The Dental Technology profession in South Africa is currently undergoing a possible role transformation. In the past, Dental Technicians were restricted to laboratory work only and were not permitted to have direct contact with patients. Due to a demand for oral care, and a gap that is perceived to exist in service delivery, Clinical Dental Technology has emerged as a possible new profession in South Africa. The 1997 amendment to the Dental Technicians Act allows Dental Technicians to broaden their scope of practice through further education into the clinical aspects of the profession. South Africa is one of few countries that have an enabling legislation in terms of the recognition of Clinical Dental Technology. However, there is to date no training programme or curriculum for people who would like to practise as Clinical Dental Technicians. The three institutions in South Africa that provide training for Dental Technicians do not provide training to those technicians who would like to pursue a clinical career path. Internationally, Dentists have argued that Dental Technicians have insufficient clinical capabilities. They feel that technicians do not have sufficient knowledge and experience in dealing directly with patients, and consequently have identified a need for further training of Dental Technicians before they are recognised as Clinical Dental Technicians. The aim of this study was to evaluate educational institutions’ readiness in terms of the role transformation of Dental Technicians and to establish perceptions about the introduction of this new profession by Dentists, Dental Technicians and Dental Technology lecturers. The views of these three stakeholders have implications not only in terms of the development of a new curriculum, but were also found to raise serious concerns about the implementation of this profession in South Africa. Data was collected by means of questionnaires and personal interviews with Dentists, Dental Technicians and Dental Technology lecturers in South Africa. The responses were transcribed and then coded according to pertinent themes for interpretation purposes. The data revealed major differences in the perceptions of the proposed profession by the three sectors. This has important implications for the likely success of Clinical Dental Technology, given the need for these sectors to work together as members of the dental team. The data also reveals concerns about the type of training that would need to be incorporated into the curriculum and who would be able to provide such training. By using an overview of curriculum theory, this study also raises concerns that clinical aspects might be infused into the curriculum as simply the acquisition of additional technical skills, rather than as a significant shift in professional identity to incorporate patient care.

Submitted in full compliance with the requirements for a Master’s degree in Technology: Dental Technology at the Durban University of Technology, 2009. / The Dental Technology profession in South Africa is currently undergoing a possible role transformation. In the past, Dental Technicians were restricted to laboratory work only and were not permitted to have direct contact with patients. Due to a demand for oral care, and a gap that is perceived to exist in service delivery, Clinical Dental Technology has emerged as a possible new profession in South Africa. The 1997 amendment to the Dental Technicians Act allows Dental Technicians to broaden their scope of practice through further education into the clinical aspects of the profession. South Africa is one of few countries that have an enabling legislation in terms of the recognition of Clinical Dental Technology. However, there is to date no training programme or curriculum for people who would like to practise as Clinical Dental Technicians. The three institutions in South Africa that provide training for Dental Technicians do not provide training to those technicians who would like to pursue a clinical career path. Internationally, Dentists have argued that Dental Technicians have insufficient clinical capabilities. They feel that technicians do not have sufficient knowledge and experience in dealing directly with patients, and consequently have identified a need for further training of Dental Technicians before they are recognised as Clinical Dental Technicians. The aim of this study was to evaluate educational institutions’ readiness in terms of the role transformation of Dental Technicians and to establish perceptions about the introduction of this new profession by Dentists, Dental Technicians and Dental Technology lecturers. The views of these three stakeholders have implications not only in terms of the development of a new curriculum, but were also found to raise serious concerns about the implementation of this profession in South Africa. Data was collected by means of questionnaires and personal interviews with Dentists, Dental Technicians and Dental Technology lecturers in South Africa. The responses were transcribed and then coded according to pertinent themes for interpretation purposes. The data revealed major differences in the perceptions of the proposed profession by the three sectors. This has important implications for the likely success of Clinical Dental Technology, given the need for these sectors to work together as members of the dental team. The data also reveals concerns about the type of training that would need to be incorporated into the curriculum and who would be able to provide such training. By using an overview of curriculum theory, this study also raises concerns that clinical aspects might be infused into the curriculum as simply the acquisition of additional technical skills, rather than as a significant shift in professional identity to incorporate patient care.

Submitted in full compliance with the requirements for a Master’s degree in Technology: Dental Technology, Durban University of Technology, Durban, South Africa, 2017. / Post-apartheid restructuring of the South African Higher Education system has brought about significant changes. Institutions of Higher Learning have implemented minor and major changes in their objectives, delivery of knowledge, functions, accreditations and overall outcomes (Du Pre 2006, Reddy 2006, Department of Education 1997). One of the more significant transitions within South Africa’s Higher Education landscape has been the conversion of technikons into universities of technology (UoTs) (Powell & McKenna 2006). This thesis investigates the discourses of academics within a university of technology, exploring their responses to and constructions of institutional shifts. The study has an ontological focus in that it is interested in the ‘being’ of Dental Technology academics. It is interested in the discursive constructions not only of themselves as academics, but also of their work in this changed institutional context. By conducting interviews with the Dental Technology academics lecturing in universities of technology in South Africa, it was the intention to explore these academics’ discourses on institutional shifts. Adopting discourse analysis as the primary method of data analysis enabled the exploration of how academics constructed the notion of academic identity, how they discursively constructed students and knowledge, as well as other core issues related to their work. / M

Submitted in full compliance with the requirements for the Master of Health Sciences in Dental Technology, Durban University of Technology, Durban, South Africa, 2017. / With the transformation in Higher Education (HE), the number of Black African students entering South African universities increased significantly (72%). Black African students accounted for 77.38% of the total student population at Durban University of Technology (DUT). It has been noted that the majority Black African students in HE are first-generation students, many are under-prepared, and come from low-socioeconomic backgrounds. Students from this racial group tend to make incorrect career choices due to a lack of knowledge, experience, and adequate vocational guidance and career counselling. To add to this, many University of Technology programmes, such as Dental Technology, are vocational in nature and prepare students for unfamiliar industries. The aim of this study is to determine the factors associated with student recruitment practices and student profiles in the Dental Technology programme at the DUT. This cross-sectional study employed a mixed method approach. An online survey recruited Dental Technology students who entered the programme from 2008 to 2012. The students’ demographic information was retrieved from the Management Information System (MIS) Department. The survey generated categorical data, which was analysed using the SPSS (Statistical Package for the Social Sciences) which included frequencies, cross-tabulation, Chi-Square test, and Spearman's Rank Order Correlation. Semi-structured interviews with Dental Technology lecturers and the staff involved in student recruitment practices generated qualitative data which was analysed using QSR NVIVO 10. Common themes were classified and discussed. The findings showed that 75% of Dental Technology students were Black African. Only 28% came from urban areas and 81.4% of students attended government schools. Furthermore, 60% relied on financial aid for the payment of their tuition fees. Two categories of necessary attributes emerged i.e. general attributes for an HE student (intrinsic qualities e.g. passion, positive attitude) and the practice specific attributes for Dental Technology (e.g. good eye-hand coordination, manual dexterity). However, the academic staff indicated that the programme is not attracting its desired students. Added to this, is the fact that from the 2008 – 2012 initial intake of 157 students, 41% dropped out of the programme. According to Dental Technology staff, there are no programme-specific student recruitment practices, and they rely on the institutional recruitment practices. However, qualitative findings showed that the DUT employs a generic approach which includes branding and direct promotion with academic departments only minimally involved, reducing the likelihood of effectively recruiting desired students for specific academic programmes such as Dental Technology. About 83% of students indicated that they had not been exposed to any of the DUT’s recruitment practices while they were still in high school. With these findings, it can be concluded that the association between the profiles of the student participants and the current student recruitment practices in the Dental Technology programme is incongruent and weak. In essence when students are recruited to enrol in academic programmes in an institution there needs to be a strong relationship between academic departments and the staff members responsible for recruiting students as the academic staff members are better able to clearly explain the intricacies of their respective programmes and they have an accurate understanding of their desired students. The student recruitment personnel are equipped to sell or market the institution and its offerings to prospective students, but there is clearly a need for the Dental Technology programme to pay more attention to the manner in which their students are recruited and retained. This will help to improve the programme's pass rates and dropout rates while addressing the issues of access, equity, diversity. / M

Submitted in fulfilment of requirements of the Degree of Doctor of Technology: Operations and Quality Management, Durban University of Technology, 2014. / The need for alternative teaching practices in the face of poor retention and student throughput rates has changed the context of higher education in South Africa. This study interrogates one alternative teaching practice: the use of a board game and a multimedia game. Arguments for the potential benefits of games in higher education have generated a growing body of literature, but the general focus of these studies has been empirical with little theorisation about the associated pedagogy. Using a mixed methods sequential explanatory research design, this thesis aimed to determine the quality of pedagogy through games in providing epistemological access to the subjects Tooth Morphology and Oral Anatomy in a Dental Technology Diploma at a selected University of Technology. The thesis also developed a framework for the design of games to enable quality teaching and learning of vocational subjects. Preliminary and pilot studies were conducted. The preliminary study was conducted over a five-year period from 2003 to 2006. The total sample size for the Tooth Morphology board game was n=128 and for Oral Anatomy multimedia game was n=30. Academic experts validated the study by reviewing the contents of the game. The findings suggested that games assisted students to actively learn. The pilot study was conducted in 2007 and 2008. The total sample size for the Tooth Morphology board game was n=62 and for the Oral Anatomy multimedia game was n=22. Dental technology experts validated the contents of the game. Cronbach’s alpha index was used to assess the reliability of the study and was α=0.45 and α=0.757 for the Tooth Morphology board game and the Oral Anatomy multimedia game, respectively. The low alpha score obtained for the Tooth Morphology board game prompted improvements to be made to the survey for the main study. The main study was conducted in 2009, 2010 and 2011. The total population size for the Tooth Morphology board game was n=83 and for the Oral Anatomy multimedia game was n=82. Surveys and pre- and post-tests were analysed using descriptive statistics, t-tests, factor analysis and cross tabulations. Content validity ensured that the survey focused on concepts and constructs that emerged from the review of literature on games. Cronbach’s alpha index was used to assess the reliability of the surveys and was α=0.794 and α=0.868 for the Tooth Morphology board game and Oral Anatomy multimedia game, respectively. Qualitative analyses entailed focus groups with students who used the games. The data generated was analysed using the conceptual frameworks of Bernstein’s knowledge codes and Maton’s Legitimation Code Theory of Specialisation. Trustworthiness of the data was achieved using methodological triangulation, data triangulation and peer debriefing. Quantitative results revealed that an integrated game design with an appropriate mix of instructional content and applicable game features and mechanisms facilitates the provision of epistemological access to Tooth Morphology and Oral Anatomy. By placing a sociological lens on knowledge in the games, a major finding in the qualitative analyses was that epistemological access using games provided access to particular knowledge-knower structures of the target subjects or disciplines. An LCT (Specialisation) analysis revealed that the games in this study represented a knowledge code as specialist knowledge and skills were valued over the possession of personal attributes and dispositions. This knowledge code was in turn aligned to the knowledge code of the target programme. In synthesising the results there were three recurring issues that emerged from the data as being key, namely: (1) access to knowledge; (2) instructional design of the games; and (3) technical design of the games. The thesis concluded by proposing the KITE framework, a guideline for lecturers to consider when designing games for higher education. / DAAD, NRF In-Country Scholarship