Efforts to commercialize water supply and sanitation in Dhaka, Bangladesh, have been pushed vigorously by internal and external proponents of neo-liberalism. The thesis takes a critical look at these developments and analyzes the role of multinational finance institutions in this process. In particular, it looks into the role of these finance institutions in funding reform projects to corporatize Dhaka Water Supply and Sewerage Authority (WASA), examining the impacts on end users, especially marginalized sections of society. The thesis describes how, in the process of corporatization, Dhaka WASA is and will continue to be more assertive in its commercial orientation than it was previously. The paper also studies a highly touted ‘successful’ co-operative model for revenue management called Program for Performance Improvement (PPI), seen by some as an alternative to privatization. I argue that the model in fact emerged as a consequence of the commercialization efforts of neoliberal reforms and that the revenue management model has created an isolated business unit with a reclusive management that undermines the egalitarian objectives of the water utility as a public service entity. / Thesis (Master, Environmental Studies) -- Queen's University, 2009-01-06 12:06:45.901