Cell phones are the most prevalent computing devices. They come pre-loaded with many different functions such as a digital camera, a mobile web browser, a streaming media player, games, GPS navigation, and more. However, if the banks have their way, the cell phone may become the preferred method of payment for everyday purchases. When that happens, there will be a need to securely send and store the receipt information so that they can be quickly analyzed. This thesis will demonstrate the use of a Digital Receipt system to manage transactions using Bluetooth technology to communicate between mobile devices. This expands on a previous thesis titled "Bi-Directional Information Exchange with Handheld Computing Devices." (Qaddoura, 2006) Cell phones have now been added into the setup. Thereby, expanding the Digital Receipt concept to include many more affordable computing devices, thus, increasing the likelihood that this application will be accepted by the general public.

<p><em>Consumers today leave a fragment of information when they pay with their debit and credit cards. The aim of our work is to investigate ways to design a concept of a system in which digitally stored information that today is fragmented among several different holders, can be assembled into a system and made available to consumers. In our study of how a system for financial flow of information should be designed, we intend to study the present situation and the attempts made to alter it into a more informative reality. We intend to investigate the flow of information when a consumer pays by card, and the possible solutions regarding the design and transportation of digital receipts. A majority of the information of our digital consumption is today handled digitally. We pay bills and make purchases online with debit- and credit cards. Some of this information is available digitally for the parties involved. However, there is an essential element of information that is not being made available digitally to consumers. The digital receipt is a natural part of the whole that is our idea. The digital nature of the information creates opportunities for new services and markets, but the digital receipt also replaces the unwanted physical receipt. We found that there is an interest among consumers for the introduction of the digital receipt and the information that it enables.</em> <em>We have for this purpose created a conceptual design, and initiated a discussion on the future systems of private financial information.</em></p> / <p><em>Consumers today leave a fragment of information when they pay with their debit and credit cards. The aim of our work is to investigate ways to design a concept of a system in which digitally stored information that today is fragmented among several different holders, can be assembled into a system and made available to consumers. In our study of how a system for financial flow of information should be designed, we intend to study the present situation and the attempts made to alter it into a more informative reality. We intend to investigate the flow of information when a consumer pays by card, and the possible solutions regarding the design and transportation of digital receipts. A majority of the information of our digital consumption is today handled digitally. We pay bills and make purchases online with debit- and credit cards. Some of this information is available digitally for the parties involved. However, there is an essential element of information that is not being made available digitally to consumers. The digital receipt is a natural part of the whole that is our idea. The digital nature of the information creates opportunities for new services and markets, but the digital receipt also replaces the unwanted physical receipt. We found that there is an interest among consumers for the introduction of the digital receipt and the information that it enables.</em> <em>We have for this purpose created a conceptual design, and initiated a discussion on the future systems of private financial information.</em></p>

Digitalisering präglar dagens samhälle, och då allt fler konsumenter blir digitaliserade framkommer fler incitament för företag att följa den digitala utvecklingen samt ta del av de nya möjligheterna. Digitalisering kan dock vara problematiskt att implementera i en verksamhet och lever inte alltid upp till företagets förväntningar. Företagens omgivning är under ständig förändring, och icke-finansiella mål, så som hållbarhet och image, blir allt viktigare mål att fokusera på för att uppnå finansiella mål. Uppsatsen avser att undersöka hur företag som bedriver butiksverksamhet kan påverkas av att införa digital teknik i verksamheten, och svara på frågeställningen: Hur kan digitalisering i en butiksverksamhet bidra till att förverkliga företagets mål? Syftet med undersökningen är att ge en inblick i hur digitalisering i butiksverksamheter kan påverka företag. För att undersöka detta har den empiriska inriktningen avgränsats till ett aktuellt digitaliseringsprojekt: digital kvittohantering. Inriktningen uppkom efter mindre förstudier som gjordes för att förstå huruvida det kan finnas en problematik i den svenska butikshandeln kring papperskvittohantering. Undersökningen bygger på en fallstudie som utfördes på företagen Axfood och Findity. Både företagen utvecklar och erbjuder, eller kommer att erbjuda, digitala kvittotjänster till sina kunder. Semi-strukturerade intervjuer användes för att få en mer djupgående beskrivning om hur företagen utvecklar sina digitala kvittotjänster. Sekundärdata har även använts, dels Axfoods årsredovisning, för att förstå vad företagets mål med digitalisering är, dels en kalkyl från Findity för att få en inblick om hur effekterna av digital kvittohantering kan jämföras mot papperskvittohantering. Den teoretiska referensramen utgår ifrån 4 dimensioner som bör beaktas i digitaliseringsstrategier i företag: Användandet av teknik, Förändringar i värdeerbjudandet, Strukturella förändringar samt Finansiella aspekter. Resultatet av studien visar att båda fallföretagen avser att påverka icke-finansiella aspekter med digitala kvittotjänster. Dock föreligger det skillnad mellan fallföretagen, dels i utformningen av tjänsterna, dels i den förutspådda påverkan som de digitala kvittotjänsterna kan påverka företagen finansiellt. Slutsatser som dras från undersökningen är att digitaliseringens påverkan på ett företag beror på hur digitaliseringsprojekten utformas, och utan starka finansiella incitament från ett visst digitaliseringsprojekt kan detta avfärdas eller skjutas fram, och andra digitaliseringsprojekt kan prioriteras. Digitala kvittotjänster kan, beroende på utformning och omfattning i verksamheten, bidra till att uppfylla finansiella såväl som icke-finansiella mål, men är mest förknippat med icke-finansiella faktorer. / Digitalization creates opportunities as well as possible threats for companies, whether they choose to implement it into their businesses or not. As demands from stakeholders and markets develop in line with new digital ingenuity companies have further reasons to adapt to these changes and adapt to the increasing non-financial demands from their stakeholders. This paper aims to give the reader an understanding on how company strategies and objectives can be achieved through retail businesses with digitalization in the sales process. Our theoretical framework explains four primary dimensions for digital transformation strategies, where both internal and external factors of the company need to be evaluated. It is also important to identify, understand, and address market and primary stakeholders needs during this process. Empirical research in the form of a case study have been conducted and focused on two companies that develops and offer digital receipts to their customers. The conclusion of this study is that companies can use digitalization, and digital receipts, in their business to aid their strategies and objectives. How financial and non-financial objectives are met depends on its extent in both development and implementation.

Consumers today leave a fragment of information when they pay with their debit and credit cards. The aim of our work is to investigate ways to design a concept of a system in which digitally stored information that today is fragmented among several different holders, can be assembled into a system and made available to consumers. In our study of how a system for financial flow of information should be designed, we intend to study the present situation and the attempts made to alter it into a more informative reality. We intend to investigate the flow of information when a consumer pays by card, and the possible solutions regarding the design and transportation of digital receipts. A majority of the information of our digital consumption is today handled digitally. We pay bills and make purchases online with debit- and credit cards. Some of this information is available digitally for the parties involved. However, there is an essential element of information that is not being made available digitally to consumers. The digital receipt is a natural part of the whole that is our idea. The digital nature of the information creates opportunities for new services and markets, but the digital receipt also replaces the unwanted physical receipt. We found that there is an interest among consumers for the introduction of the digital receipt and the information that it enables. We have for this purpose created a conceptual design, and initiated a discussion on the future systems of private financial information. / Consumers today leave a fragment of information when they pay with their debit and credit cards. The aim of our work is to investigate ways to design a concept of a system in which digitally stored information that today is fragmented among several different holders, can be assembled into a system and made available to consumers. In our study of how a system for financial flow of information should be designed, we intend to study the present situation and the attempts made to alter it into a more informative reality. We intend to investigate the flow of information when a consumer pays by card, and the possible solutions regarding the design and transportation of digital receipts. A majority of the information of our digital consumption is today handled digitally. We pay bills and make purchases online with debit- and credit cards. Some of this information is available digitally for the parties involved. However, there is an essential element of information that is not being made available digitally to consumers. The digital receipt is a natural part of the whole that is our idea. The digital nature of the information creates opportunities for new services and markets, but the digital receipt also replaces the unwanted physical receipt. We found that there is an interest among consumers for the introduction of the digital receipt and the information that it enables. We have for this purpose created a conceptual design, and initiated a discussion on the future systems of private financial information.