The general objective of the study was to elicit responses of workers on the improvement of diversity management in order to create a conducive working relationship. The purpose of the study was to assist management of the new institution in promoting a consistent approach to diversity management through the findings and recommendations of the study. Questionnaire were used as the data-gathering instrument. The data was coded, read into a computer and analysed. The SAS computer program was used for the analysis of data. There were no surprises findings in this study. The findings show that the majority of the respondents belong to the Christian religion. The new institution need to know that increasing heterogeneity of work population requires greater awareness with regard to work goals and work values. / M.Com (HRM) North-West University, Mafikeng Campus, 2005