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The goal of this study was to explore the proposed relationship between employee satisfaction, ergonomics, and safety while implementing a Kaizen event. In order to address this goal, two Kaizen events (K1 and K2) were conducted in a heavy equipment manufacturing plant. Before and after both events, levels of employee satisfaction were documented for Kaizen and Non-Kaizen (NK) participants using the Job Diagnostic Survey (JDS). The objective of the first event (K1) was to improve the efficiency of the task of torqueing the rear axle bolts in Station #1- skid assembly. The K1 methodology followed a traditional Kaizen structure, enhanced with ergonomic and safety evaluation tools, Rapid Entire Body Assessment (REBA) and Job Hazard Analysis (JHA) respectively. During the event (K1), problem areas caused by the current skid were identified, analyzed, and a new skid was developed and implemented via a prototype. After testing the prototype all skids were replaced for full implementation. Ergonomic and safety was again evaluated. By using this approach to redesign the process, it was possible to improve productivity (83%), while reducing employee safety (5 JHA hazards to 1 hazard) and ergonomics (Employee #1 REBA score 13 to 11). The objective of the second kaizen event (K2) was to improve the efficiency of the manufacturing process for the welding subassembly station. The K2 methodology followed a traditional Kaizen structure, where the team identified the key problems for the welding subassembly station, analyzed the concerns for the material arrival, developed a solution for more consistent material delivery, and implemented a solution. By using Kaizen as a tool to address scheduling and material movement it was possible to improve the manufacturing process efficiency (36%). The JDS evaluation revealed mixed results for the impact of a Kaizen event on job satisfaction- some employees job satisfaction levels increased when others decreased. The findings also show that some characteristics (Feedback from Agents (p=0.036), Experienced Meaningfulness of the Work (p=0.036), Growth Satisfaction (p=0.027), Satisfaction with Compensation (p=0.034), and Motivating Potential Score (p=0.025)) were significantly different across participants groups (e.g. K1, K2 and NK). The events helped to encourage communication and involvement making the new processes more efficient and less frustrating for employees. Findings from this research contribute to a better understanding of the impact of lean on employees ergonomics, safety, and job satisfaction.

Although the quantity surveyors had laid their claim to the building industry for more than a century, poor scientific knowledge analyses with reference to the professional communication capabilities and communication instruments in the construction industry still exists. The aim of this thesis is to measure the determinants of a communication maturity model in respect of the communication capabilities of the profession. The proposed most important determinants used were brought to light through research undertaken by the University of the Free State in collaboration with the Wirtschafts University in Vienna, Austria in 2005/6. The results of the survey indicate that respondents were positive with regard to professional communication in general. This can influence the construction industry with continuous advantages for the property development environment. The survey results indicate that the determinant contractual communication of the quantity surveyor is experienced the most positive. The determinant leadership communication of the quantity surveyor is experienced the least positive. A model of the most important determinants for effective communication was used to measure the maturity of the professionâs communication capabilities in the construction industry.

The use of project management has expanded and is used in many industries. The generic component of project management across all industries without the necessary technical knowledge has been debated. This study investigates the knowledge base of construction project management and the need for industry specific knowledge. The study includes a literature and also empirical research section. The empirical study made use of interviews, a case study and questionnaires. A construction project management knowledge model was developed based on the research and research findings. The research findings suggest that a project manager in the built environment requires various types of knowledge â project management knowledge, industry specific knowledge and knowledge gained through experience. The project management knowledge includes the 13 areas from the construction extension to the PMBOK guide, the industry specific knowledge is divided into four main areas that are knowledge of construction science, knowledge of construction processes, knowledge of design processes and knowledge of financial cost factors and the knowledge through experience is gained through time spent working in the industry. The construction project management knowledge model aims to contribute to improving the project management environment, aiding in awareness of the various knowledge areas and subareas that are important and the NQF level that is suggested. This could contribute to sufficient education by creating awareness of the level of education a project manager in the built environment requires. Organisations could use the model as reference to determine which areas their project managers could improve on in order to develop and increase project management maturity in the organisation. The project management construction model also offers tertiary institutions a framework for syllabus planning of constructions project management courses. Further research is welcomed and may include improving the model, or using the model as foundation to develop a measuring instrument to determine the knowledge of a construction project manager.

This research investigated the longitudinal shear transfer mechanism in composite shallow cellular floor beams. The shear transfer mechanism is different with the headed shear studs used in composite construction. The shear resisting properties and behaviour of the shear transfer mechanism has not been studied previously. Experimental and analytical studies were carried out with the aims of improving and optimizing the design details, and advancing the method of shear connection in shallow floor beam construction. The composite shallow cellular floor beam investigated in this research is a new type of beam fabricated by welding two highly asymmetric cellular tees along the web. The shear connections of this type of composite beam are formed by the web openings, which transfer longitudinal shear force. Four types of these shear connections were studied: concrete-infill-only, tie-bar, ducting and web-welded-stud shear connections. In total, 24 push-out tests were performed in two test series to investigate the load-slip behaviour and shear resistance of the shear connections under direct shear force. The failure mechanisms of the two forms of shear connections were extensively studied, which lead to the development of a design method for the composite action. The concrete infill element passing through the web opening is subject to a complex three-dimensional stress state, and it is difficult to analyse it using the mathematical model rather than empirical formula. Finite Element Analysis of the concrete-infill-only shear connection was performed with a parametric study to further verify the design method that has been developed. Two flexural tests were carried out on a full-scale composite shallow cellular floor beam with a solid slab. The shear connections investigated in the flexural tests were: concrete-infill-only and tie-bar shear connections passed through the web. The behaviour and performance of the shear connections in the flexural tests were compared with those in the push-out tests. The degree of shear connection of the two flexural tests was determined in the back analysis using plastic theory with measured material properties. Based on the findings of the push-out tests and flexural tests, two design methods of deflection check and moment resistance were developed for composite shallow cellular floor beams at the serviceability limit state and the ultimate limit state respectively. The deflection check design method is based on the uncracked section properties of the composite beam. The moment resistance design method developed in this thesis is compatible with the design methods of BS5950 and Eurocode 4 (EC4).