The new millennium saw the explosion of Information Communication Technologies (ICTs), coupled with the Internet as the way to communicate and gain knowledge. Traditional schooling has moved to open and distance e-learning and many educational institutions are offering these as alternatives. In correctional institutions the education centres have fallen behind in this regard. This dissertation is based on a participatory study that will show how open and distance e-learning can benefit inmates. The researcher has a unique perspective as he is himself, an inmate in a correctional centre in South Africa, and has first-hand knowledge and experience of the correctional institution environment. In-depth interviews with inmates and correctional officers were performed resulting in different views on the subject. A survey was conducted to ascertain inmates’ educational levels and their requirements. This study also determines what role the digital divide plays in the education of inmates or the lack thereof. The research indicates that education can reduce recidivism. With e-learning more inmates could receive education and become better prepared for life outside of the correctional institutions. This could result in them becoming productive members of society. The feedback obtained via interviews shows that the majority of inmates are eager to better themselves. The major problem is financing, and the struggle with communication with the distance learning institution. With e-leaning these two problems could easily be resolved. There are a good deal of educational resources available for free called Open Educational Resources (OER), and communication with the distance institutions can be exchanged via e-mail and/or video-conferencing. A major hurdle that would have to be overcome is to get the government of South Africa behind the drive to implement e-learning. The correctional institutions are the ideal environment to test whether South Africans will be receptive to e-learning. The research in other countries is overwhelmingly positive, and with a successful pilot project e-learning could be shown to be effective in bridging the digital divide / School of Computing / M. Sc. (Information Systems)

The new millennium saw the explosion of Information Communication Technologies (ICTs), coupled with the Internet as the way to communicate and gain knowledge. Traditional schooling has moved to open and distance e-learning and many educational institutions are offering these as alternatives. In correctional institutions the education centres have fallen behind in this regard. This dissertation is based on a participatory study that will show how open and distance e-learning can benefit inmates. The researcher has a unique perspective as he is himself, an inmate in a correctional centre in South Africa, and has first-hand knowledge and experience of the correctional institution environment. In-depth interviews with inmates and correctional officers were performed resulting in different views on the subject. A survey was conducted to ascertain inmates’ educational levels and their requirements. This study also determines what role the digital divide plays in the education of inmates or the lack thereof. The research indicates that education can reduce recidivism. With e-learning more inmates could receive education and become better prepared for life outside of the correctional institutions. This could result in them becoming productive members of society. The feedback obtained via interviews shows that the majority of inmates are eager to better themselves. The major problem is financing, and the struggle with communication with the distance learning institution. With e-leaning these two problems could easily be resolved. There are a good deal of educational resources available for free called Open Educational Resources (OER), and communication with the distance institutions can be exchanged via e-mail and/or video-conferencing. A major hurdle that would have to be overcome is to get the government of South Africa behind the drive to implement e-learning. The correctional institutions are the ideal environment to test whether South Africans will be receptive to e-learning. The research in other countries is overwhelmingly positive, and with a successful pilot project e-learning could be shown to be effective in bridging the digital divide / School of Computing / M. Sc. (Information Systems)