This research examines the capacity, opportunity and volition of participants of a landowner- oil and gas industry conflict in Alberta and the effect of the Alberta Energy Resource Conservation Board (ERCB) Alternative Dispute Resolution (ADR) program. It explores whether the model used by the ERCB ADR program exists in a setting where Tidwell’s (1998) elements for conflict resolution are present. Using Tidwell’s (1998) theory and case study methodology (Yin, 1994) the participants discuss their experiences of the conflict and the program. The findings illustrate participants did not each possess the capacity, opportunity and volition to resolve. Despite legal confines, the program aided in improving the capacity, opportunity and volition of participants, built relationships and created resolution. The study resulted in recommendations to improve the program and suggestions for industry to minimize conflict with landowners. These findings may be applied to other industries where parties have limited rights.