by Tse Chun-cheong. / Bibliography : leaves 86-88 / Thesis (M.B.A.) - Chinese University of Hong Kong, 1982

Thesis (M. Sc.)--University of Hong Kong, 1978. / Carbon copy of typescript.

Thesis (M. Phil.)--University of Hong Kong, 1985.

First, the research reported in this thesis investigated the complex interplay of dynamic factors that comprise the business environment of the defense electronics industry (DEI) as a way of understanding the tactical marketing process. Second, it aimed to develop a tool for analyzing and assessing the performance of marketing projects, and a model for success in defense marketing.

Thesis (Ph. D.)--University of Sussex, 1988. / Includes bibliographical references (leaves 192-201).

published_or_final_version / Industrial Engineering / Master / Master of Science in Engineering

A large number of organizations that offer products today are experiencing returns; whether it is the return of a book from an online book store, the return of a television to the electronic retailer or a garment to a fashion retailer. How organizations handle product returns (reverse logistics) differs and also how much focuses each organization places on it, be-cause after all; it is extremely difficult to actually make revenue on reverse logistics. Why spend time and money on it? This study focuses on comparing an electronic and a fashion organization, how they both are conducting reverse logistics in regards to e-commerce. This is of interest to examine and add to the literature based on research focusing on a comparison between two organizations of a different nature in terms of their reverse logistics. Furthermore, it was of interest to study how each organization operates internally. For example, what are the barriers and drivers of reverse logistics, do they work proactively or reactively and what is the focus in regards to recycling of products? A case study research strategy was applied with an inductive approach. Data was collected through semi-structured interviews with each organization where qualitative data was gathered. Secondary data was collected from literature sources such as academic journals and books. Data was analysed in order to structure the large amount of data to be able to compare the two organizations and draw conclusions. From analysing the data it is concluded that both the electronic and the fashion retailer are experiencing a great amount of returns, which generally follows the sales trend. Furthermore, the two organizations are similar in several aspects regarding reverse logistics although they are selling different products. One of the main drivers for both organizations in regards to reverse logistics is satisfying their customers. Finally, one of the main barriers for each organization was the costs that play a major role in reverse logistics. Overall, the study shows that it greatly depends on the nature of the products how reverse logistics processes are handled in the organization.

Corporate governance is usually related to corporate performance. Corporate governance means company should be controlled and monitored to protect the stakeholder¡¦s rights, and keeps creating profit by making company run well. Usually there are some companies run well during the financial crisis. This essay separates the companies into good corporate governance companies and bad corporate governance companies. First it shows the relationship between performance and corporate governance. Second, it proves companies which have good corporate governance actually perform better during the financial crisis. It classes three industries to discuss, which are financial industry, traditional industry, and electronic industry. It uses 8 corporate governance indexes to identify the relationship between performances. The samples are from 2000 to 2009, and it defines 2008 and 2009 as the span of financial tsunami in the research. In this research it use ROA, ROE , and Tobin¡¦Q to represent the company¡¦s performance.

¡@The decision of company¡¦s capital structure should depend on each company¡¦s characteristic and environment for determining the proper debt level. Nowadays, in the global environment, corporation has been affected by the global variables. In addition to the involvement of international activity for corporation, the factor of global environment will also strike the corporation¡¦s characteristic and operating. ¡@This study uses the electronics industry as sample, and the sample period is from 2000 to 2006. This study will be divided into three parts. First, separate global activity into two dimensions: operating and finance, and to build respective measurement indicator of the internationalization. Second, discuss how these two dimensions influencing on the financial characteristic and capital structure for company. Finally, explore whether the international factors of exchange rate risk and political risk will affect the corporation capital structure. ¡@As a result, this study discovers three main conclusions. First, the international activity variables such as operating and financial characteristics actually exist in the electronics industry. Corporation can diversify the operating risk and reduce the cost of bankruptcy through the international activity of operating, however, that also restricts the investment opportunity and reduces the debt¡¦s agency cost at the same time. In addition, we find that the international level of operating will affect corporation¡¦s capital structure significantly. But if we control the variables of capital structure theory such as size, bankruptcy cost, debt¡¦s agency cost and the earning ability, it will become insignificant. However, the international level of finance always has significant and positive effect on corporation¡¦s capital structure no matter do we control the variables of capital structure theory or not. Third, as for the international environment factors, exchange rate risk is significant and positive factor for capital structure, conversely, political risk is significant and negative factor. Finally, this study exhibits that the decision of company¡¦s capital structure should consider the international environment for each company.

Training and human resource development sponsored by the private sector has become increasingly important and topical in North America. Yet, the attention devoted to it by policymakers, academe and industry itself has not risen accordingly. Government and industry are faced with the challenge of formulating effective public and private policy to facilitate the qualitative and quantitative development of employer-sponsored training. There is a paucity of information on employer-sponsored training. Therefore, the intent of this study was to determine the nature and extent and qualitative issues of the phenomenon in one industry: the British Columbia electronics industry. The literature on employer-sponsored training was reviewed from three perspectives. First, the theoretical, historical and conceptual roots of the topic were presented. Second, the quantitative data on employer-sponsored training in North America was summarized. Third, an overview of the most pressing qualitative issues related to the subject was presented. As a result of this process, five main research questions were derived relating to the following aspects of the B. C. electronics industry: human resource requirements; sources of human resources; nature and extent of training; training decision-making; and public policy. A 15-page open-ended and closed questionnaire was developed and sent to 80 electronics companies in British Columbia. Forty-eight or 60% of the companies responded to the survey. The responses to individual questions yielded several interesting patterns in the data. The small sample size and the nominal nature of the data collected prevented any extensive statistical analysis of the results to test for relationships between variables. The chi-square test for independence was utilized and identified a few plausible relationships between key variables. A list of specific conclusions derived from the results painted an overall picture of the training and human resource activity in the British Columbia electronics industry. The limitations of the study and its implications for future research and public policy were outlined. / Education, Faculty of / Educational Studies (EDST), Department of / Graduate