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Study of Homeless Emergency Discharge Coordination: Understanding Challenges and Success Factors to Collaboration MaturityWashington, Federickia L 12 1900 (has links)
Successful service coordination for the homeless depends on the ability of diverse organizations to effectively collaborate. This study utilizes a life-cycle framework to expand on the collaborative governance theory by highlighting the different stages of collaboration that homeless service networks encounter. Activation, collectivity, and institutionalization are three stages used to uncover the unique nature of emergency discharge planning processes. Since collaboration is not a static process and government regulation for emergency discharge plans were recently enacted in 2012, collaborative networks encounter challenges and success factors at different stages. A qualitative case-study approach of organizational leaders in homeless service networks in Texas (Dallas, Ft. Worth and Houston) examines stages of collaboration. Results show common success and challenge factors identified among the three networks, but the factors take on different forms in relation to where the networks are at in the coordination stages. Practitioners can use the findings from this study as a guide to set up benchmarks and measurable objectives to identify strengths and weaknesses in their coordination processes.
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