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1	An empirical analysis of factors influencing organizational cultural competence within emergency medical services systems Unknown Date (has links) This dissertation examines factors with influence on the organizational cultural competence of Emergency Medical Services (EMS) systems. The purpose of this study was to draw on theories of representative bureaucracy and transformational leadership to assess cultural competence in Emergency Medical Services systems from the perspective of EMS leadership, within careful consideration of the external environment in which EMS systems operate. / Includes bibliography. / Dissertation (Ph.D.)--Florida Atlantic University, 2015 / FAU Electronic Theses and Dissertations Collection Organizational effectiveness Outcome assessment (Medical care) Transformational leadership
2	An investigation into the needs of emergency medical workers and how these could inform management practices Kriek, Helena Catharina 30 June 2008 (has links) Literature on the Emergency Medical Services (EMS) has paid much attention to stressors, stress and symptoms, coping, and support of Emergency Medical Workers (EMWs). However, it has paid little attention to the needs of EMWs, and the satisfaction thereof, which should result in their improved well-being and motivation. In an attempt to rectify this imbalance, this study investigated the needs of EMWs as suggested by descriptions of their experiences within the EMS. Interviews were conducted with EMWs employed by a private EMS company. The interviews were analysed for emerging needs by means of interpretive analysis. These needs comprised the Need for Freedom, the Need for Competence, the Need for Recognition, the Need for a Challenge, and the Need to be Understood. The findings were linked with theory and it is proposed that the relevant EMS company incorporates participative management into its management approach. In addition suggestions are made for future research. / Psychology / M. A.(Psychology) Coping strategies Emergency Medical Services Emergency Medical Workers Interventions Needs Needs satisfaction Needs theories Participative management Self-determination theory Stress Stress reactions Stressors Support 362.18019 Emergency medical services -- Management
3	An investigation into the needs of emergency medical workers and how these could inform management practices Kriek, Helena Catharina 30 June 2008 (has links) Literature on the Emergency Medical Services (EMS) has paid much attention to stressors, stress and symptoms, coping, and support of Emergency Medical Workers (EMWs). However, it has paid little attention to the needs of EMWs, and the satisfaction thereof, which should result in their improved well-being and motivation. In an attempt to rectify this imbalance, this study investigated the needs of EMWs as suggested by descriptions of their experiences within the EMS. Interviews were conducted with EMWs employed by a private EMS company. The interviews were analysed for emerging needs by means of interpretive analysis. These needs comprised the Need for Freedom, the Need for Competence, the Need for Recognition, the Need for a Challenge, and the Need to be Understood. The findings were linked with theory and it is proposed that the relevant EMS company incorporates participative management into its management approach. In addition suggestions are made for future research. / Psychology / M. A.(Psychology) Coping strategies Emergency Medical Services Emergency Medical Workers Interventions Needs Needs satisfaction Needs theories Participative management Self-determination theory Stress Stress reactions Stressors Support 362.18019 Emergency medical services -- Management

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