Previous research that addressed determents of employer satisfaction with employees with a disability (EWDs) mainly targeted employers’ perceptions of workplace performance. This thesis used quantitative and qualitative approaches to examine perspectives of employers and disability employment service providers (DESPs) on the complex nature of employer satisfaction with EWDs within an ecological paradigm. Three studies were undertaken. The first analysed questionnaire ratings for 656 employers of workplace performance of EWDs. Analyses found: (1) employers rated EWDs lower than non-disabled employees (NDEs) on employer satisfaction and work performance; (2) determinants of employer satisfaction differed between EWDs and NDEs; (3) employers were more satisfied with EWDs than NDEs in relation to work performance; (4) lower comparative ratings on employer satisfaction for EWDs influenced future employment intentions toward people with a disability; (5) employers’ perceptions of job-match affected ratings on employer satisfaction and performance; (6) effects of job-match on employer satisfaction were direct and indirect, through work performance; and (7) variables representing job-match were relatively more important to employers’ decisions to hire and retain a person with a disability than variables representing Social Concerns and employer/management items. A theoretical model that depicted the influence of processes (job-match) and outcomes (work performance) on employer satisfaction with EWDs was supported. The second study analysed questionnaire ratings from 36 non-employers of EWDs. Findings indicated very similar responses between employers and non-employers of EWDs on experiences related to employer satisfaction with NDEs. Views about the relative importance of variable related to hiring and retaining a person with a disability suggested that generalising findings from the first study to all employers was reasonable. The third study analysed data from interviews with 50 employers and 40 DESPs; and questionnaire responses for 56 DESPs and 36 non-employers of EWDs. This study validated the importance of job-match to successful employment outcomes; suggesting DESPs were undervaluing their services to the employers. The study also showed that Bronfenbrenner’s Ecological Systems Theory provided a relevant framework with which to interpret complex information from different stakeholders, important to understanding employer satisfaction. In summary, employer satisfaction was shown to be a relative concept that varied with referent, and a developmental phenomenon that was influences by many factors operating and interacting at a number of ecological levels. Policies and practices to promote employer satisfaction with EWDs need co-ordinated approaches that recognise the influence of contexts internal and external to the workplace and the dynamic nature and interrelationships of characteristics within these contexts.

Thesis (Ph. D.)--University of Nevada, Reno, 2008. / "December, 2008." Includes bibliographical references (leaves 108-114). Online version available on the World Wide Web.

Thesis (E.Ed.)--The Sage Colleges, 2009. / "A Doctoral Research Project presented to Associate Professor Daniel Alemu, Doctoral Research Committee Chair, School of Education, The Sage Colleges." Suggested keywords: workforce preparation; perceptions of employers and teachers; 21st centuary knowledge; skills and abilities; proficiency of high school graduates. Includes bibliographical references:(p. 69-74).

Thesis (Ph.D.)--University of Delaware, 2006. / Principal faculty advisor: Robert Eisenberger, Dept. of Psychology. Includes bibliographical references.

Thesis (M. Sc.)--University of Hong Kong, 2002. / Includes bibliographical references (leaves 85-89).

Thesis (MEd (Human Resource Studies)) -- University of South Australia, 1994

Thesis (Ph. D.)--Edith Cowan University, 2007. / Title from PDF title page (viewed on Apr. 19, 2007). Includes bibliographical references (p. 213-230).

Thesis (Ph. D.)--Florida State University, 2005. / Advisor: Dr. Deborah J. Ebener, Florida State University, College of Education, Dept. of Childhood Education, Reading, and Disability Services. Title and description from dissertation home page (viewed Sept. 23, 2005). Document formatted into pages; contains xiii, 114 pages. Includes bibliographical references.

by Chou Hsin Yi, Samtani Lavina Santu. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2000. / Includes bibliographical references (leaves 81-90). / ABSTRACT --- p.iii / TABLE OF CONTENTS --- p.iii / ACKNOWLEDGEMENTS --- p.v / Chapter CHAPTER I --- INTRODUCTION --- p.1 / The Concept of Telecommuting --- p.1 / """Telecommuting"" and ""Teleworking""" --- p.1 / "Definition of "" Telecommuting “" --- p.3 / Driving Forces --- p.4 / Who is a Telecommuter? --- p.6 / Telecommuting in the Context of Hong Kong --- p.8 / Methodology --- p.10 / Chapter CHAPTER II --- TELECOMMUTING AS A PRACTICE --- p.13 / Pervasive in Traditional and IT-Related Industries --- p.13 / Successful Examples --- p.13 / Nationwide Figures --- p.14 / Actors and Driving Forces --- p.16 / Individual Perspective --- p.16 / Organizational Perspective --- p.19 / Societal Perspective --- p.21 / Not as Pervasive --- p.21 / Chapter CHAPTER III --- MULTINATIONAL CORPORATIONS & LOCAL TELECOMS --- p.23 / Background --- p.23 / The Two Voices: Managers and Employees --- p.23 / The Managers' Perspective --- p.24 / The Employees' Perspective --- p.30 / The Other Two Voices： Men and Women --- p.35 / Synopsis --- p.38 / Chapter CHAPTER IV --- INTERNET STARTUPS --- p.40 / Background --- p.40 / The Two Voices: Managers and Employees --- p.41 / The Managers' Perspective --- p.41 / The Employees' Perspective --- p.41 / The Other Two Voices: Men and Women --- p.47 / Synposis --- p.52 / Chapter CHAPTER V --- SELF-EMPLOYED ENTREPRENEURS --- p.54 / A Commercial Software Consultant --- p.55 / Technical Director at InstruX.com.hk --- p.55 / Synopsis --- p.58 / Chapter CHAPTER VI --- DISCUSSION --- p.60 / Type of Organisation --- p.62 / The Notion of Teamwork --- p.62 / Relationship Between Managers and Employees --- p.63 / Job-Related Perceptions --- p.66 / Gender-Related Perceptions --- p.65 / The Connection Between Work and Non-Work Domains --- p.67 / The Role of Technology --- p.69 / The Role of Relationships --- p.70 / Concluding Remarks --- p.71 / Food For Thought --- p.75 / APPENDIX --- p.76 / BIBLIOGRAPHY --- p.81

published_or_final_version / Environmental Management / Master / Master of Science in Environmental Management