Data warehouse technology has been successfully integrated into the information infrastructure of major organizations as potential solution for eliminating redundancy and providing for comprehensive data integration. Realizing the importance of a data warehouse as the main data repository within an organization, this dissertation addresses different aspects related to the data warehouse architecture and performance issues. Many data warehouse architectures have been presented by industry analysts and research organizations. These architectures vary from the independent and physical business unit centric data marts to the centralised two-tier hub-and-spoke data warehouse. The operational data store is a third tier which was offered later to address the business requirements for inter-day data loading. While the industry-available architectures are all valid, I found them to be suboptimal in efficiency (cost) and effectiveness (productivity). In this dissertation, I am advocating a new architecture (The Hybrid Architecture) which encompasses the industry advocated architecture. The hybrid architecture demands the acquisition, loading and consolidation of enterprise atomic and detailed data into a single integrated enterprise data store (The Enterprise Data Warehouse) where businessunit centric Data Marts and Operational Data Stores (ODS) are built in the same instance of the Enterprise Data Warehouse. For the purpose of highlighting the role of data warehouses for different applications, we describe an effort to develop a data warehouse for a geographical information system (GIS). We further study the importance of data practices, quality and governance for financial institutions by commenting on the RBC Financial Group case. v The development and deployment of the Enterprise Data Warehouse based on the Hybrid Architecture spawned its own issues and challenges. Organic data growth and business requirements to load additional new data significantly will increase the amount of stored data. Consequently, the number of users will increase significantly. Enterprise data warehouse obesity, performance degradation and navigation difficulties are chief amongst the issues and challenges. Association rules mining and social networks have been adopted in this thesis to address the above mentioned issues and challenges. We describe an approach that uses frequent pattern mining and social network techniques to discover different communities within the data warehouse. These communities include sets of tables frequently accessed together, sets of tables retrieved together most of the time and sets of attributes that mostly appear together in the queries. We concentrate on tables in the discussion; however, the model is general enough to discover other communities. We first build a frequent pattern mining model by considering each query as a transaction and the tables as items. Then, we mine closed frequent itemsets of tables; these itemsets include tables that are mostly accessed together and hence should be treated as one unit in storage and retrieval for better overall performance. We utilize social network construction and analysis to find maximum-sized sets of related tables; this is a more robust approach as opposed to a union of overlapping itemsets. We derive the Jaccard distance between the closed itemsets and construct the social network of tables by adding links that represent distance above a given threshold. The constructed network is analyzed to discover communities of tables that are mostly accessed together. The reported test results are promising and demonstrate the applicability and effectiveness of the developed approach.

Data warehouse technology has been successfully integrated into the information infrastructure of major organizations as potential solution for eliminating redundancy and providing for comprehensive data integration. Realizing the importance of a data warehouse as the main data repository within an organization, this dissertation addresses different aspects related to the data warehouse architecture and performance issues. Many data warehouse architectures have been presented by industry analysts and research organizations. These architectures vary from the independent and physical business unit centric data marts to the centralised two-tier hub-and-spoke data warehouse. The operational data store is a third tier which was offered later to address the business requirements for inter-day data loading. While the industry-available architectures are all valid, I found them to be suboptimal in efficiency (cost) and effectiveness (productivity). In this dissertation, I am advocating a new architecture (The Hybrid Architecture) which encompasses the industry advocated architecture. The hybrid architecture demands the acquisition, loading and consolidation of enterprise atomic and detailed data into a single integrated enterprise data store (The Enterprise Data Warehouse) where businessunit centric Data Marts and Operational Data Stores (ODS) are built in the same instance of the Enterprise Data Warehouse. For the purpose of highlighting the role of data warehouses for different applications, we describe an effort to develop a data warehouse for a geographical information system (GIS). We further study the importance of data practices, quality and governance for financial institutions by commenting on the RBC Financial Group case. v The development and deployment of the Enterprise Data Warehouse based on the Hybrid Architecture spawned its own issues and challenges. Organic data growth and business requirements to load additional new data significantly will increase the amount of stored data. Consequently, the number of users will increase significantly. Enterprise data warehouse obesity, performance degradation and navigation difficulties are chief amongst the issues and challenges. Association rules mining and social networks have been adopted in this thesis to address the above mentioned issues and challenges. We describe an approach that uses frequent pattern mining and social network techniques to discover different communities within the data warehouse. These communities include sets of tables frequently accessed together, sets of tables retrieved together most of the time and sets of attributes that mostly appear together in the queries. We concentrate on tables in the discussion; however, the model is general enough to discover other communities. We first build a frequent pattern mining model by considering each query as a transaction and the tables as items. Then, we mine closed frequent itemsets of tables; these itemsets include tables that are mostly accessed together and hence should be treated as one unit in storage and retrieval for better overall performance. We utilize social network construction and analysis to find maximum-sized sets of related tables; this is a more robust approach as opposed to a union of overlapping itemsets. We derive the Jaccard distance between the closed itemsets and construct the social network of tables by adding links that represent distance above a given threshold. The constructed network is analyzed to discover communities of tables that are mostly accessed together. The reported test results are promising and demonstrate the applicability and effectiveness of the developed approach.

Business Intelligence can bring critical capabilities to an organization, but the implementation of such capabilities is often plagued with problems and issues. Why is it that certain projects fail, while others succeed? The theoretical problem and the aim of this thesis is to identify the factors that are present in successful Business Intelligence projects and organize them into a framework of critical success factors. A survey was conducted during the spring of 2011 to collect primary data on Business Intelligence projects. It was directed to a number of different professionals operating in the Business Intelligence field in large enterprises, primarily located in Poland and primarily vendors, but given the similarity of Business Intelligence initiatives across countries and increasing globalization of large enterprises, the conclusions from this thesis may well have relevance and be applicable for projects conducted in other countries. Findings confirm that Business Intelligence projects are wrestling with both technological and nontechnological problems, but the non-technological problems are found to be harder to solve as well as more time consuming than their technological counterparts. The thesis also shows that critical success factors for Business Intelligence projects are different from success factors for IS projects in general and Business Intelligences projects have critical success factors that are unique to the subject matter. Major differences can be predominately found in the non-technological factors, such as the presence of a specific business need to be addressed by the project and a clear vision to guide the project. Results show that successful projects have specific factors present more frequently than nonsuccessful. Such factors with great differences are the type of project funding, business value provided by each iteration of the project and the alignment of the project to a strategic vision for Business Intelligence. Furthermore, the thesis provides a framework of critical success factors that, according to the results of the study, explains 61% of variability of success of projects. Given these findings, managers responsible for introducing Business Intelligence capabilities should focus on a number of non-technological factors to increase the likelihood of project success. Areas which should be given special attention are: making sure that the Business Intelligence solution is built with end users in mind, that the Business Intelligence solution is closely tied to company‟s strategic vision and that the project is properly scoped and prioritized to concentrate on best opportunities first. Keywords: Critical Success Factors, Business Intelligence, Enterprise Data Warehouse Projects, Success Factors Framework, Risk Management