Air freight sector has been a growing market worldwide for many years. The rapid growth of scheduled freight aircraft services in particular has been a remarkable feature of the international airline industry during the past decades. Air freight traffic has grown faster than passenger traffic and the production of goods has become more dependent upon air freight services that link global supply chains together. Air transportation is useful when the goods must be delivered quickly and it also allows for more flexible hub-and-spoke networking structures, which are able to offset some of the problems of indirect flows. The concept of developing regional air-cargo centres can be seen from many different perspectives. The most important factors in airport location selection are connectivity to existing road and rail transport networks and current or potential freight traffic volumes. Right location allows firms to develop their own resources, consolidate their competitive position and nurture their growth. Once the company has located it is hard to relocate, so that is why the location decision has to be made carefully. Purpose: The main purpose of this thesis was to reveal the key factors, either positive or negative, which can affect the decision of air freight operators to relocate their express services to smaller airports.   Methodology: The chosen method for this thesis was the mono method because the data collection technique was qualitative. Based on that interviews, the authors finalized their topic and their research questions and built question lists, one for the Jönköping airport (Axamo), one for the companies that already operate in Jönköping airport and one for companies that do not operate there. The authors decided to have semi-structured interviews with all the interviewees in order to cover the different themes of their research.   Findings: The main findings from analysing the empirical data revealed that there are many different positive and negative factors that can affect the decision making for relocation of freight operators. The most important that were identified concern the airport’s infrastructure, location, quality of provided services, number of passenger flights and price policy. Moreover, the weather conditions at the region, the customers’ demand and connectivity with road and rail networks are also very influential.

This research project evaluates the dynamics of stakeholder interaction, the development and change of culture and its effects on strategic drift within Skynet, a South African courier company under investigation. The problem statement is: An evaluation of value creation in a South African managed courier company and the objectives are: To evaluate the dynamics of stakeholder interaction and its affects on value creation activities. To investigate how the development and change of culture and how it affects value creation. To determine the extent and effect of strategic drift and how this affects the value creation activities of the company.

This research project evaluates the dynamics of stakeholder interaction, the development and change of culture and its effects on strategic drift within Skynet, a South African courier company under investigation. The problem statement is: An evaluation of value creation in a South African managed courier company and the objectives are: To evaluate the dynamics of stakeholder interaction and its affects on value creation activities. To investigate how the development and change of culture and how it affects value creation. To determine the extent and effect of strategic drift and how this affects the value creation activities of the company.

郵政服務與快遞服務均為服務貿易總協定下通訊服務之次部門。相較於電信服務與視聽服務，顯然受到WTO會員較少的關切與注意，整體之承諾程度，相對於電信服務與視聽服務亦較低。然而，隨著全球化的腳步日益加速，郵政與快遞服務促進實體貨件有效率的流通，對整體經濟發展扮演愈來愈重要的角色。因此，隨著服務貿易新回合談判的展開，郵政與快遞服務成便為談判重點項目之一，相關議題亦逐漸浮上台面，廣受會員密切討論。 本文首先介紹郵政快遞服務貿易實務，概述郵政快遞服務之貿易概況、產業特性與貿易障礙。其次，探討GATS架構下郵政快遞服務之相關規範與承諾，並分別就與郵政快遞服務具高度關連性之GATS條文進行解釋，討論其對郵政快遞服務之影響，同時分析WTO會員之現行承諾狀況與回應清單之開放情形。最後，以爭議性較高之分類議題與到達費議題為本文重點，進行深入之分析與討論：分類議題主要係分析現行GATS對郵政與快遞服務分類標準之可能缺失，並提出未來可能之調整方向；到達費議題則主要探討萬國郵盟到達費制度是否違反GATS最惠國待遇原則，並提出未來可能之調和方向。 / Postal and courier services are both subsectors in the communication services under the GATS. Compared to telecommunication and audiovisual services, WTO Members apparently paid less attention to the two subsectors. As a result, in general, the level of commitments in the subsectors is relatively low. However, as the pace of globalization accelerates, postal and courier services could improve the efficient flows of physical documents and shipments, and could play a more important roles to the integral economic development. Therefore, at the outset of new round negotiations on trade in services, postal and courier services became the key items of the negotiations, and related issues were also put on the table and dicussed frequently by the Members. The thesis first introduces the practices of trade in postal and courier services, and summarizes the trade profiles, industrial characteristics, and trade barriers on trade in postal and courier services. Then the thesis discusses the related regulations and commitments of postal and courier services under the GATS framework, explains the related GATS articles for postal and courier services, and clarifies their influence. Besides, the thesis also analyzes Members’ existing commitments and offers. Finally, the thesis focuses on the classification and terminal dues issues: the main point of the former is analyzing existing GATS classification on postal and courier services, and submitting the future adjustment solutions; the main point of the later is examining whether the terminal dues system of the Universal Postal Union is inconsistent with the GATS MFN treatment principle, and submitting the future harmonization solutions.