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Location-based reminder systems (LBRs) are typically used to remind people to complete a to-do task at a particular location. People use their prospective memory to remember future to-do tasks. However, the current design of LBRs fails to take advantage of human prospective memory theory. In this dissertation, I propose a framework connecting human prospective memory theory with LBRs. My work applies human prospective memory into the technical design of LBRs. The goal of my work is to make the reminder work more consistently with how human memory works. Prospective memory research suggests that encoding of the location and familiarity with the location have an impact on prospective remembering. I conducted two empirical studies to test how this theoretical knowledge applies to LBRs. In one experiment, I hypothesized that if the encoding stage provides a closer match to the retrieval stage in LBRs, then location recognition and task recall should improve at retrieval time. The results indicate that providing a first-person view (street view of the desired location) at the encoding stage benefits prospective remembering the most. Prospective memory theory also suggests that the familiarity with the external cue has a significant influence on prospective remembering. In the second experiment, I hypothesized that familiarity with a location has an impact on the location recognition at the retrieval. The results show that the encoding interface is used differently for familiar and unfamiliar cities and businesses to support recognizing a target location. The findings have implications for the design of future LBRs. I designed an LBR prototype by applying these empirical research findings and conducted a usability evaluation. Future designers of LBR should consider 1) providing more support in matching the encoding stage to the eventual cue in retrieval stage and 2) involving user’s familiarity level with the places at the encoding stage to provide a better user experience. My work showed the importance of using prospective memory theory in the design of LBR systems. / Ph. D. / People use location-based mobile reminder systems to complete a to-do task at a particular location. My work studied how people memorize the locations at the reminder set up stage, as well as how they recognize the locations and remember the associated to-do tasks at the reminder retrieval stage. People see a location from a first-person view while completing a to-do task in the real life. However, current interface designs of location-based reminders do not support that. My research results contributed to the future interface design of location-based mobile reminder system. That is, future encoding interface design of location-based reminders could possibly apply a street view of the location to make the reminder more usable and more user-friendly.

The topic of this thesis is how the decline of cognitive abilities and memory functioning in elder people can be assisted by external memory aids. This issue was approached through a combination of methods. The starting point was a literature review of two approaches to the study of memory – the traditional where memory functions are located in the brain and the situated where remembering transcends over external resources, and by a literature review on declining memory abilities in elderly people. An ethnographic study of everyday remembering in an older population, aged from 72 to 91, found many instances of the spontaneous use of the environment to support a declining memory ability, which in turn suggest that the traditional approach to memory research is of limited value when studying everyday memory abilities in older people. A study on existing memory aids, as well as memory aids currently under development in research laboratories showed that these technologies are primarily based on an explicit or implicit traditional view of memory that disregard several aspects of remembering in the natural world. It is therefore suggested that future development of memory aids could fruitfully benefit from a distributed and situated approach, where the individuals‘ current use of external memory aids are used as the starting point, with the goal of extending and amplifying methods and artefacts already spontaneously in use.