Thesis--University of California, Berkeley. / eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 203-221).

Thesis (Ph. D.)--Indiana University, 1989. / Includes bibliographical references (leaves 170-179).

Thesis--University of California, Berkeley. / eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 203-221).

Thesis (Ph. D.)--University of Pittsburgh, 1979. / Typescript. Includes bibliographical references (leaves 144-152).

M.Phil / Citing is the process by which scholars give recognition to research used by another academic researcher. Citation resources are tools used by academic scholars for keeping track of who did what research and the impact of the research within the discipline. Citation analysis is therefore an attempt to measure the impact and contribution of a study to the body of knowledge and research. Citation tracking and citation analysis is facilitated by making use of information resources which specialize in citations and tools for conducting citation analysis. The citation resource by The Institute for Scientific Information (ISI), Web of Science (WOS), was traditionally the citation tool of choice of academics for more than 40 years. The arrival in 2004 of Scopus, a fee-based citation resource, and Google Scholar (GS), a citation resource available for free and accessible via the Web, presented WOS with competition. The prolific growth of the citation resources created new opportunities for academics in citation tracking and citation analysis. The question of which citation resource to use in the process of tracking citations and conducting citation analysis posed a challenge to librarians and information professionals at academic institutions. It became essential to establish which citation resource was not only most relevant to use for which subject discipline, but which was the most cost-effective with the advent of shrinking library budgets. Therefore the need arose for citation resources to be compared with the aim of establishing whether the newcomers Scopus and GS are substitutes for or complementary to the traditional WOS. The objectives of this study included comparing WOS, Scopus and GS in order to determine whether evaluation criteria existed for citation resources, to define scholarly environmental sciences journals within a South African context, to determine which citation resource presented the most comprehensive citation coverage of the South African scholarly environmental sciences journals, to determine whether GS could be considered a substitute for the fee-based citation resources WOS and Scopus, and to determine how the content of the exported data for the journal sample population compared in terms of content completeness and quality. The research study consisted of a detailed literature review, followed by an empirical component using a comparative research design and the technique of purposive non-probability sampling in order to define the sample population for the study. The South African scholarly environmental sciences journals internationally accredited during the period 2004-2008 were chosen as the sample target population. The study consisted of a pilot study and three measuring instruments that were compiled based on the literature review. The results of the macro-level evaluation established that Scopus surpasses both WOS and GS. On the other hand, the micro-level evaluation concluded that WOS surpasses Scopus and GS. The content verification process conducted determined that Scopus and WOS both surpass GS. These findings were presented at the 12th Annual World Wide Web Applications conference in September 2010. The study was able to establish that GS is not a substitute for WOS and/or Scopus for the South African scholarly environmental sciences journals. In addition, it was concluded that GS can be used as a supplementary citation resource to the fee-based citation resources WOS and Scopus. It was further determined that the citation resource Scopus can be considered a substitute for WOS, which was traditionally the citation resource of choice of academic researchers.

Text in Afrikaans / Dit is belangrik vir 'n inligtingsdiens wat inligting aan die gemeenskap beskikbaar wil stel, om sekere faktore in ag te neem. 'n Belangrike aspek is of die instansie in staat is om 'n bepaalde diens te lewer wat betref voorraad, fasiliteite en personeel. 'n Vraag wat gevra moet word, is of hierdie diens teen betaling gelewer, of as 'n gratis diens aangebied moet word. 'n Belangrike aspek is die bemarking van dienste wat vroeer nie as deel van 'n ondememing sander winsoogmerke gesien is nie, maar deesdae deel van die bestuursproses uitmaak. Daar behoort ook 'n goeie verstandhouding en 'n vennootskap tussen die inligtingsdiens en die gebruiker in die gemeenskap te bestaan en samewerking tussen die partye behoort op hierdie wyse bewerkstellig te word. Om 'n pro-aktiewe inligtingsdiens aan te hied, is dit belangrik dat kennis geneem word van die inligtingsbehoeftes van die bestuurder in die handel en nywerheid. / Certain factors should be taken into consideration when an information service wishes to provide information to the community. An important matter is whether the institution is able to provide certain services as far as the collection, facilities and personnel are concerned. A question that should also be asked, is whether this should be a fee-based service, or a free service. Another important matter is the marketing of services, which in earlier times did not form part of a non-profit organization, but is nowadays regarded as part of normal management practice. There should also exist a good understanding and a partnership between the information service and the user in the community, and in this way co­ operation between both parties should be established. In order to provide a pro-active information service, it is important to have knowledge of the information needs of the manager in industry and commerce. / Information Science / M.Bibl. (Inligtingkunde)

Text in Afrikaans / Dit is belangrik vir 'n inligtingsdiens wat inligting aan die gemeenskap beskikbaar wil stel, om sekere faktore in ag te neem. 'n Belangrike aspek is of die instansie in staat is om 'n bepaalde diens te lewer wat betref voorraad, fasiliteite en personeel. 'n Vraag wat gevra moet word, is of hierdie diens teen betaling gelewer, of as 'n gratis diens aangebied moet word. 'n Belangrike aspek is die bemarking van dienste wat vroeer nie as deel van 'n ondememing sander winsoogmerke gesien is nie, maar deesdae deel van die bestuursproses uitmaak. Daar behoort ook 'n goeie verstandhouding en 'n vennootskap tussen die inligtingsdiens en die gebruiker in die gemeenskap te bestaan en samewerking tussen die partye behoort op hierdie wyse bewerkstellig te word. Om 'n pro-aktiewe inligtingsdiens aan te hied, is dit belangrik dat kennis geneem word van die inligtingsbehoeftes van die bestuurder in die handel en nywerheid. / Certain factors should be taken into consideration when an information service wishes to provide information to the community. An important matter is whether the institution is able to provide certain services as far as the collection, facilities and personnel are concerned. A question that should also be asked, is whether this should be a fee-based service, or a free service. Another important matter is the marketing of services, which in earlier times did not form part of a non-profit organization, but is nowadays regarded as part of normal management practice. There should also exist a good understanding and a partnership between the information service and the user in the community, and in this way co­ operation between both parties should be established. In order to provide a pro-active information service, it is important to have knowledge of the information needs of the manager in industry and commerce. / Information Science / M.Bibl. (Inligtingkunde)