M. Tech. Business Administration / The capacity to render reliable and highly efficient emergency and rescue services is crucially important for metropolitan municipalities such as the City of Tshwane Metropolitan Municipality (CTMM) to grow on a sustainable basis. Such capacity is also needed for fulfilling the routine needs and operational requirements of businesses that operate in the CTMM. To this end, the City of Tshwane needs to develop adequate capacity for rendering reliable and efficient emergency and rescue services by utilizing modern technology and highly innovative methods and strategies. The purpose of the study was to identify and quantify gaps in the quality of emergency and rescue services that were provided to residents of Erasmuskloof, Centurion and Hazelwood by the City of Tshwane. One of the key aims of the study was to estimate gap scores that could be used for the assessment of discrepancies between perceptions and expectations among the residents.

This document is submitted in partial fulfilment for the degree Master of Architecture (Professional) at the University of the Witwatersrand, Johannesburg, South Africa , in the year 2015. / Shack fires in townships have been a prevalent issue within Johannesburg, especially as the Emergency Management Services are under strain due to a lack of fi re service amenities. A significant cause of these fires includes utilizing paraffin stoves for cooking in a high dense population. This is specifically relevant to the Soweto Township in Johannesburg and results in a large number of vulnerable residents. Research aims and objectives include uncovering a new typology for Johannesburg fire stations. This typology will aim to successfully integrate the community in order to simultaneously support the community in the event of shack fires as well as educate the community in terms of safe cooking, fire prevention and fire management. This typology might become a step in the right direc on in order for fire stations to evolve into non-bureaucratic architecture which blurs with functions that will create a 24-hour opera onal mixed-use building. Furthermore this will provide a sense of security to the surrounding community. Numerous fire stations in Johannesburg were visited in order to investigate how the current and conventional fire station typology integrates into the Johannesburg context, if at all. These visits included interviewing firefighters and volunteers who are employed at the stations by means of semi-structured informal interviews. It was discovered that the architectural typology of a fire station is in essence fluid and not fixed, it evolves with society. This is evident as the various fire stations studied in Johannesburg as well as international precedents have been blurred with educational, commercial, hospitality, cultural and even private upmarket residential programmes. In Soweto it was discovered that the three existing fire stations are all small and isolated from the community. Furthermore there is no centralized or main fire station in Soweto. This is needed for training facilities but more importantly to have a centralized control room which in turn will optimize response mes to all emergencies in the en re Soweto. Fire sta ons which created a sense of awareness and belonging to the community generally had lower fi re incident rates as ci zens were aware of the dangers of fi re (CSIR & DPSA, 2012). Fire policy initiatives within Soweto and the City of Johannesburg should thus engage all stakeholders. This especially includes educating and training community members in order to potentially have a network within the community which will fight fires in conjunction with the Johannesburg fire brigade. The proposed fi re sta on in Orlando West in Soweto thus includes a public market in a public park which sells equipment and fuel for safe cooking at discounted rates should you a end the educa onal seminars in the outdoor amphitheater which doubles up as a mul -functional space. Other areas of the park will be a food market. This will result in the inversion of the current bureaucratic architecture that we often encounter with fire stations. / EM2017

The Eden District Municipality (EDM) is a local authority whose area of responsibility covers the Garden Route and also includes the Klein Karoo. The boundaries are from Storms River in the east, to Swellendam in the west and the Swartberg Mountains in the north. The EDM covers a very big area with seven big municipalities to consider and work with. Five of the municipalities, Langeberg, Mossel Bay, Knysna, George and Oudtshoorn have their own fire fighting services. The EDM fire fighting serves mainly the rural area. This is very costly due to the large distance required to travel to a fire, whereas the local municipalities are operating in their own towns. The new municipal boundaries include the rural areas, but the municipalities cannot service the rural areas because they do not as yet charge rates in the rural areas and therefore there is no revenue for the fire fighting service. They operate on the basis of verbal working agreements that make coordination of fire fighting very difficult. The fire fighting functions of the EDM as a category C municipality and the local municipalities as category B municipalities have been specified in the Municipal Structure Act. The allocation (division) of functions and powers relating to fire fighting service between the district municipality and local municipalities as determined by the Municipal Structure Act (Act 117 of 1998) has not been done. Due to the lack of invested capital, the resources are in a bad state. Some of the services have no capacity to attend to chemical fires or hazardous substance emergencies. Internationally, private fire fighting services can be contracted by government departments. These private fire fighting services are very large and the areas that they serve are extensive. These services have their own personnel structures functioning in an organisational structure that serves them well. These private services are very cost-effective and can therefore offer reasonable rates. Based on an investigation of various fire fighting services and different structures, the proposed structure for fire fighting in the EDM area will be a combination of structures. The diverse nature of the area will make the location of a sectoral structure and extension of its capacity difficult, and several factors that will impact on an new structure must be kept in mind. If all works well it will be relatively easy to achieve the five operations performance objectives envisaged for restructuring namely quality, speed, dependability, flexibility and cost.

This study investigated the education and training needs for municipal employees in order to inform an education and training strategy that would address environmental management challenges in Makana local municipality in Grahamstown, Eastern Cape province. The research was conducted as a qualitative case study that made use of questionnaires, document analysis, focus group discussions and interviews as instruments for data generation. Samples of respondents were selected from Makana Municipality employees in top and middle management positions, professionals/technicians and workers, including elected councillors. The study was contextualised through establishing environmental management issues in Makana municipality; establishing organisational needs; development of a learner profile; and through a review of policies and recent trends in adult education. The study established that the Makana Municipality employees are most concerned with the following issues: sanitation; solid waste management; livestock management and fire management. These issues require primary environmental competences among all council employees (top and middle management, professionals and technicians, workers and councillors who work on part-time basis). The educational implications needed to respond to these issues also require an understanding of legislation. The study also established that technical education and training which includes planning, project management, and financial and budgeting competences are necessary amongst the management and professionals. These competences may enable them to develop capacity in environmental management. This study further established the need for social education which includes competences such as communication and social justice. These competences should be developed amongst members of the same group as they need to involve the community in management of the environment. This should enable the municipality to create job opportunities and help change negative attitudes.