Magister Commercii (Industrial Psychology) - MCom(IPS) / The modern working environment is characterised by global competitiveness, digitisation, and a greater need to employ and retain the knowledge worker. With increased pressure to sustain a competitive advantage, organisations must shift management strategies and focus on fostering positive work outcomes to mitigate high turnover costs and enhance organisational effectiveness. In the South African environment, organisations are confronted with challenges such as skills shortages and high turnover, impacting the ability to attract, develop, and retain highly skilled Information Technology (IT) professionals.