Thesis (M.S.)--University of Florida, 2002. / Title from title page of source document. Includes vita. Includes bibliographical references.

Thesis (M.S.)--Georgia State University, 2007. / Title from file title page. Ying Zhu, committee chair; G.Scott Owen, Robert W. Harrison, committee members. Electronic text (87 p. : ill. (some col.)) : digital, PDF file. Description based on contents viewed Feb. 7, 2008. Includes bibliographical references (p. 84-87).

Thesis (Ph. D.)--University of Washington, 2007. / Vita. Includes bibliographical references (leaves 269-277).

Thesis (M.E.)--University of Florida, 2004. / Title from title page of source document. Document formatted into pages; contains 58 pages. Includes vita. Includes bibliographical references.

Thesis (M.S.)--University of Florida, 2002. / Title from title page of source document. Document formatted into pages; contains 112 p.; also contains graphics. Includes vita. Includes bibliographical references.

Knowledge Management (KM) and Business Intelligence (BI) are topics, which are receiving much currency in the literature of academia and the general media over the past several years. This thesis explores KM from the perspective of the acquisition of business intelligence inside and outside the organisation. We do this by undertaking an extensive survey of the literature in the field. This thesis provides an overview of the major concepts, approaches, and issues as well as some experiences and trends of KM, covering both organisational and technological aspects. Firstly, chapter 2 discusses various definitions of knowledge and KM as well as related terms like tacit knowledge and intellectual capital, from a philosophical, a technological and a business point of view. Secondly, chapter 3, describes the major components of KM, from a process perspective, a func- tional perspective and a technological perspective. Important processes include the setting of appropriate goals; the creation, discovery, acquisition and capture of knowledge. The chapter also describes the storage of that knowledge in knowledge repositories, the classification, re- trieval, filtering and refinement of knowledge; the transfer and use of that knowledge. Finally, the chapter ends with how organisations may undertake the assessment, conservation and main- tenance of knowledge, and states that groupware, document management systems, intelligent agents, knowledge maps and expertise profiling are examples of technologies used in KM. iii The thesis then looks at the role of asynchronous groupware in enabling and harnessing the benefits of KM. Here, the research discusses how Information Technology (IT), and specifically, synchronous and asynchronous groupware, may be integrated with KM in a drive towards cre- ating BI. Chapter 4 also studies the term `business intelligence', with specific relevance to the identification of business opportunities, and the application of the concepts of intellectual capital (IC). Chapter 5 outlines the research methodology, which includes two surveys on KM awareness and KM practices in order to gauge the level of implementation and application of KM for adding value to organisations. The research methodology also employs a case study to validate the implementation of an aspect of KM collaboration and knowledge sharing. The findings from the surveys give testament to the level of awareness and implementation of KM in best practice organisations. Chapter 7 then presents the approaches to measuring IC, and BI used by firms employing knowledge management practices to maintain their competitive advantage. In chapter 8, the researcher analyses how KM presentations and implementation in organisations may be operationalised. In chapter 9, the research presents the research model, the KM-BI model, which is the seminal objective of this thesis. The KM-BI model uses the confirmatory factor analysis procedure, Proc Calis of SAS Institute, to present a measurement model. In seeking to clarify the argument being made, a model is confirmed and discussed in terms of the transformation process from KM to BI and the subsequent competitive advantage. iv / Business Management / DBL

Computer-Support Cooperative Work (CSCW) reflects the change in emphasis from using computers to solve problems to using computers to facilitate human interactions. Most studies, however, have focused on the use of the technology rather than on the human-human interaction (HHI) in these environments due to: the varied perspectives of the investigators; and the lack of a consistent variables. Although numerous studies exist on a variety of products, only limited research has been conducted with the most prevalent of the technologies in the marketplace, Lotus Notes™. This field study, conducted using Lotus Notes™, operationalizes a model proposed, but not tested, for the study of group decision-making in CSCW environments put forth by Kraemer and Pinsonneault (1990). This study examines the use of CSCW in the group decision-making process, the participation rate for group decision-making in CSCW environments, and the criteria for determining quality in group decisions in CSCW environments. The study also proposes a new perspective for examining technology using the human context, recommends extensions for the group study framework and explores areas for future research.

Tang Wai-Kwan. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2001. / Includes bibliographical references (leaves 88-95). / Abstracts in English and Chinese. / Abstract --- p.i / Acknowledgement --- p.iii / Chapter 1 --- Introduction --- p.1 / Chapter 1.1 --- Applications --- p.3 / Chapter 1.2 --- Motivation and Goal --- p.6 / Chapter 1.3 --- Thesis Outline --- p.7 / Chapter 2 --- Background and Related Work --- p.8 / Chapter 2.1 --- Panoramic Image Navigation --- p.8 / Chapter 2.2 --- Image Mosaicing --- p.9 / Chapter 2.2.1 --- Image Registration --- p.10 / Chapter 2.2.2 --- Image Composition --- p.12 / Chapter 2.3 --- Immersive Display --- p.13 / Chapter 2.4 --- Video Streaming --- p.14 / Chapter 2.4.1 --- Video Coding --- p.15 / Chapter 2.4.2 --- Transport Protocol --- p.18 / Chapter 3 --- System Design --- p.19 / Chapter 3.1 --- System Architecture --- p.19 / Chapter 3.1.1 --- Video Capture Module --- p.19 / Chapter 3.1.2 --- Video Streaming Module --- p.23 / Chapter 3.1.3 --- Stitching and Rendering Module --- p.24 / Chapter 3.1.4 --- Display Module --- p.24 / Chapter 3.2 --- Design Issues --- p.25 / Chapter 3.2.1 --- Modular Design --- p.25 / Chapter 3.2.2 --- Scalability --- p.26 / Chapter 3.2.3 --- Workload distribution --- p.26 / Chapter 4 --- Panoramic Video Mosaic --- p.28 / Chapter 4.1 --- Video Mosaic to Image Mosaic --- p.28 / Chapter 4.1.1 --- Assumptions --- p.29 / Chapter 4.1.2 --- Processing Pipeline --- p.30 / Chapter 4.2 --- Camera Calibration --- p.33 / Chapter 4.2.1 --- Perspective Projection --- p.33 / Chapter 4.2.2 --- Distortion --- p.36 / Chapter 4.2.3 --- Calibration Procedure --- p.37 / Chapter 4.3 --- Panorama Generation --- p.39 / Chapter 4.3.1 --- Cylindrical and Spherical Panoramas --- p.39 / Chapter 4.3.2 --- Homography --- p.41 / Chapter 4.3.3 --- Homography Computation --- p.42 / Chapter 4.3.4 --- Error Minimization --- p.44 / Chapter 4.3.5 --- Stitching Multiple Images --- p.46 / Chapter 4.3.6 --- Seamless Composition --- p.47 / Chapter 4.4 --- Image Mosaic to Video Mosaic --- p.49 / Chapter 4.4.1 --- Varying Intensity --- p.49 / Chapter 4.4.2 --- Video Frame Management --- p.50 / Chapter 5 --- Immersive Display --- p.52 / Chapter 5.1 --- Human Perception System --- p.52 / Chapter 5.2 --- Creating Virtual Scene --- p.53 / Chapter 5.3 --- VisionStation --- p.54 / Chapter 5.3.1 --- F-Theta Lens --- p.55 / Chapter 5.3.2 --- VisionStation Geometry --- p.56 / Chapter 5.3.3 --- Sweet Spot Relocation and Projection --- p.57 / Chapter 5.3.4 --- Sweet Spot Relocation in Vector Representation --- p.61 / Chapter 6 --- Video Streaming --- p.65 / Chapter 6.1 --- Video Compression --- p.66 / Chapter 6.2 --- Transport Protocol --- p.66 / Chapter 6.3 --- Latency and Jitter Control --- p.67 / Chapter 6.4 --- Synchronization --- p.70 / Chapter 7 --- Implementation and Results --- p.71 / Chapter 7.1 --- Video Capture --- p.71 / Chapter 7.2 --- Video Streaming --- p.73 / Chapter 7.2.1 --- Video Encoding --- p.73 / Chapter 7.2.2 --- Streaming Protocol --- p.75 / Chapter 7.3 --- Implementation Results --- p.76 / Chapter 7.3.1 --- Indoor Scene --- p.76 / Chapter 7.3.2 --- Outdoor Scene --- p.78 / Chapter 7.4 --- Evaluation --- p.78 / Chapter 8 --- Conclusion --- p.83 / Chapter 8.1 --- Summary --- p.83 / Chapter 8.2 --- Future Directions --- p.84 / Chapter A --- Parallax --- p.86

Ho Ho-ching. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2001. / Includes bibliographical references (leaves 104-107). / Abstracts in English and Chinese. / Abstract --- p.i / Acknowledgment --- p.vi / Chapter 1. --- Introduction --- p.1 / Chapter 1.1. --- Introduction to PBX based Call Center --- p.1 / Chapter 1.2. --- The Scenarios --- p.2 / Chapter 1.3. --- Thesis Overview --- p.5 / Chapter 2. --- Features of Collaborative Browsing --- p.8 / Chapter 2.1. --- Feature Synchronization vs Bitmap Screen Transfer --- p.8 / Chapter 2.2. --- Basic Collaborative Features of the Collaborative Browser --- p.9 / Chapter 2.2.1. --- Web Page Pushing --- p.10 / Chapter 2.2.2. --- Screen Widget Synchronization --- p.11 / Chapter 2.2.3. --- Tele-pointing and Shared Whiteboard --- p.12 / Chapter 2.3. --- Collaborative Form Manipulation --- p.13 / Chapter 2.3.1. --- Importance of Electronic Form Collaboration --- p.13 / Chapter 2.3.2. --- Basic Support for Form Collaboration ´ؤ´ؤData Synchronization --- p.14 / Chapter 2.3.3. --- Existence of Form Complexity ´ؤForm Data Dependency --- p.75 / Chapter 2.3.4. --- Hinting --- p.17 / Chapter 2.4. --- Collaborative IVR --- p.23 / Chapter 2.4.1. --- Traditional Interactive Voice Response (IVR) Service --- p.23 / Chapter 2.4.2. --- Abstraction ´ؤCorrelating Form Interaction Mechansim with IVR --- p.25 / Chapter 2.4.3 --- Collaborative IVR by Form Interaction Mechanism --- p.27 / Chapter 3. --- Software Architecture --- p.33 / Chapter 3.1. --- The Three-Tier Architecture --- p.33 / Chapter 3.2. --- The Collaboration Mechanism for Collaborative Browser --- p.37 / Chapter 3.2.1. --- Session Initialization/Termination --- p.37 / Chapter 3.2.2. --- Data Flow of the Basic Collaboration Features --- p.39 / Chapter 3.2.3. --- Control Mechanism --- p.40 / Chapter 3.2.4. --- The Hinting Mechanism for Collaborative Form Manipulation --- p.43 / Chapter 3.3. --- The Collaboration Mechanism for Collaborative IVR --- p.45 / Chapter 4. --- Implementation --- p.51 / Chapter 4.1. --- Shareable Document Object Architecture for Collaboration --- p.51 / Chapter 4.1.1. --- Document Object Architecture --- p.51 / Chapter 4.1.2. --- Generalizing to Shareable Document Object Architecture --- p.53 / Chapter 4.2. --- Whiteboard Mechanism --- p.55 / Chapter 4.3. --- Packet Data Unit for Communication --- p.57 / Chapter 4.4. --- Bridging Different Software Components --- p.60 / Chapter 4.5. --- Hinting Mechanism for Collaborative Form Manipulation --- p.63 / Chapter 4.5.1. --- Relating Form Fields to Table Fields --- p.63 / Chapter 4.5.2. --- Hinting by the Hinting Tables --- p.69 / Chapter 4.6. --- Collaborative IVR --- p.73 / Chapter 4.6.1. --- Using Mediator for Collaborative IVR --- p.73 / Chapter 4.6.2. --- Concept of Telephone Form --- p.74 / Chapter 4.6.3. --- Hinting for Collaborative IVR --- p.78 / Chapter 4.7. --- System Integration --- p.81 / Chapter 5. --- Performance Evaluation and Experiment Results --- p.84 / Chapter 5.1. --- Optimizing the Transmission Methodology --- p.84 / Chapter 5.2. --- Browser Responsiveness Study --- p.86 / Chapter 5.2.1. --- Experiment Details --- p.86 / Chapter 5.2.2. --- The Assumptions --- p.89 / Chapter 5.2.3. --- Experiment Results and Analysis --- p.90 / Chapter 5.3. --- Bandwidth Consumption --- p.94 / Chapter 6. --- Conclusions --- p.97 / Appendix A 一 Government Profit Tax Return Form --- p.101 / Appendix B ´ؤ A Phone Banking IVR Service Tree --- p.103 / Bibliography --- p.104

Although much effort has been invested to build applications that support group work, collaborative applications have not found easy success. The cost of adopting and maintaining collaborative applications has prevented their widespread use, especially among small distributed groups. Application developers have had difficulties recognizing the extra effort required by groups to use collaborative applications and how to either reduce this effort or provide other benefits to compensate for the extra work. These problems have limited the success of collaborative applications, which have not attained the same level of productivity improvements that single user applications have achieved. In this thesis we present a framework that describes the types of computer support that can facilitate the work of distributed engineering design groups. Our framework addresses support for web-based groups in particular because we believe the web can be a powerful medium for collaboration if accommodated properly. We show how the concepts in this framework can be implemented by prototyping a web-based engineering decision support system. Our framework is a synthesis of ideas motivated by an examination of literature in various fields that share a common interest in collaborative work. It can influence application development by helping developers become aware of the types of support should be considered to aid web-based collaborative design. / Graduation date: 1997