Gun violence on college campuses has gained the attention of campus leaders, leading to an active shooter policy and procedure development and implementation. There was little awareness within the campus leadership of a college in the Southeast United States on the college's active shooter policy and procedures. Guided by Coomb's crisis management plan model, the purpose of this case study was to explore how information was provided to students, faculty, and staff regarding how to respond to an active shooter on campus. Purposeful sampling was used to identify 16 participants (6 students, 5 faculty, and 5 administrator/staff) who were interviewed in person. Data analysis included content analysis for the documents and open and axial coding for the interview data, followed by identification of emergent themes. The outcomes included significant variations and inconsistencies among students, faculty, and staff regarding awareness and understanding of how to respond to an active shooter crisis. Overall, students demonstrated the least awareness and understanding. Based on the findings, a project was developed consisting of recommendations to augment the current active shooter procedures and to develop a comprehensive active shooter policy. The results of the study could promote increased awareness, understanding, and preparation for students and employees of technical and community colleges regarding an active shooter policy and procedures, thus increasing safety and confidence on campus.