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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Unanticipated side effects of a successful quality programs : exploring a paradox of organizational improvement

January 1994 (has links)
Fred Kofman, Nelson Repenning, John D. Sterman. / Includes bibliographical references (p. 34-37). / Supported by the Organizational Learning Center, MIT Sloan School of Management.

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