<p>Hospital leaders who fail to respond to poor patient satisfaction reports may experience lower organizational performance. The purpose of this qualitative case study was to explore strategies of leaders in private health care settings to improve patient satisfaction. This study may provide strategies that health care leaders in the public setting can apply to improve patient satisfaction and organizational performance. One private health care provider operating in Vancouver, British Columbia, Calgary and Edmonton, Alberta, was selected as both private and public healthcare centers are located in these areas. Data were gathered from 12 participant interviews and from an examination of available physical artifacts such as organizational documents provided by the participants and the company website. Transformational leadership was the underlying conceptual framework for this research. Triangulation was used to ensure the rigorousness of the study. In the study, themes were identified after member checking the transcribed open-ended interview questions. The 5 themes identified were cohesive culture of employee engagement, patient-focused model of care, timely access and follow-up of results and coordination of care, continuous system quality improvement, and employee accountability. These themes underscore the importance of a culture of employee engagement; they also illuminate care that focuses on the patient-care that ensures timely access, follow-up and coordination of care, quality improvement based on patient feedback, and employee accountability. Current publicly-funded hospitals and health care centers may apply these findings to improve patient satisfaction and organizational performance. </p>

<p> Heart disease has been responsible for a significant number of morbidities and mortalities over the last century. As lifestyles and cultures change, so does the approach of management of the disease. With the advent of new technology over the last 6-7 decades the approach towards diagnosing heart diseases has changed a lot. Tools like electrocardiogram, two-dimensional echocardiography, cardiac stress test, Holter monitoring, etc. have become essential in the primary and secondary prevention of heart disease, and also in its management. This clinic is an effort to make these tests easily accessible, affordable and reliable to the patients and potential patients residing in the Orange County area who are at risk for heart diseases.</p>

<p> Falls are a serious issue for the elderly living in long-term care facilities, as falls contribute to significant health problems such as increased dependence, loss of autonomy, confusion, immobilization, depression, restriction in daily activities, and, in some cases, death. An estimated 424,000 fatal falls in elderly patients residing in long-term facilities occur annually in the United States costing $34 billion in direct medical costs. One way to reduce falls among elderly patients in long-term care is to assess for fall risk frequently and implement evidence-based strategies to prevent falls. Patients in this project site facility had been assessed for fall risk via the Briggs Fall Risk Assessment Tool with implementation of fall risk iinterventions only upon admission or when there was a fall. The purpose of this project was to assess whether changing to weekly use of the Briggs Fall Risk Assessment Tool with implementation of fall risk interventions by nursing staff could decrease fall rates in the elderly in long-term care in Harris County, Texas. The model of prevention served as the conceptual framework for this project. Thirty participants (20 females and 10 males) between the ages of 65-115 participated in the program. Pre-implementation data were collected for 1 month and post-implementation data were collected for 1 month. The total number of falls reported weekly was counted before and after the weekly implementation of the Briggs Fall Risk Assessment Tool. The number of falls decreased from 12(70.6%) before the implementation of the assessment tool to 5(29.4%) falls afterwards. A fall prevention program in long-term care may affect social change positively by reducing fall risk in long term care by reinforcing the importance of increased awareness of risk of falls to implement fall prevention strategies</p>

<p> The purpose of this study was to identify and measure trends in genetic counselor (GC) workforce supply in the United States from 2002 to 2016. Using data collected biennially from the National Society of Genetic Counselors&rsquo; Professional Status Survey (PSS), I calculated overall percent change in GC employment across specific work settings over the past 14 years. I also measured change in the relative percentage of GCs who provide direct patient counseling (i.e. clinical GCs) to determine if the percentage of clinical GCs decreased over time. Analyses were performed to determine if associations existed between GC work settings and 1) percentage of clinical GCs employed by those work settings, and 2) average number of new patient visits per week. </p><p> For several years, investigators have suggested that shortages of clinical GCs exist and that GC shortages could worsen, given increasing demand for genetic counseling and testing services. However, studies quantifying GC supply and demand are limited, and both must be measured and compared to confirm GC shortages. The goal of this study was to focus on measuring change in GC supply across work settings over time, and its impact on direct patient counseling. </p><p> From this study&rsquo;s results, I confirmed that there was a decrease in the percentage of GCs employed by University Medical Centers (UMCs), and an increase in GCs employed by Diagnostic Laboratories (DLs) from 2002 to 2016. I also showed that a greater percentage of GCs employed at UMCs counsel patients than GCs employed by DLs. An increase in DL GCs and a decrease in UMC GCs was temporally associated with a decrease in the percentage of clinical GCs. Although a significantly smaller percentage of DL GCs counseled patients than UMC GCs, clinical DL GCs, on average, counseled significantly more new patients per week than clinical UMC GCs. Evidence drawn from this study can help inform strategies to redistribute GC employment across specific work settings in order to increase the percentage of clinical GCs and increase the number of patients receiving genetic counseling services.</p>

<p> La Vang is a non-profit adult day care facility specifically designed to provide health, nutritional, spiritual, and social care for retired Vietnamese adults during the day time throughout Orange County, CA. From Monday-Friday, clients may arrive in La Vang at 7:00am, and return to their homes at 7:00pm. La Vang will greatly relieve the stress of family caregivers who cannot adequately care for their elderly parents/relatives while also working full-time to support their immediate family. Currently, there are no other adult day care facilities in Orange County that can offer full services in Vietnamese. Ultimately, La Vang will be the only adult day care facility in Orange County that Vietnamese caregivers can confidently entrust their loved ones to during the day. Clients and their families can rest assured that La Vang will not only provide basic day care for its clients, but will also provide comprehensive care that will be culturally sensitive, and appropriate for the elderly Vietnamese population as well.</p>

<p> As each year passes the number of female veterans within the United States is expected to increase; as this population increases there will be a greater need for specialized healthcare services directed at this group. One issue that affects this population and has gained more attention within the past 20 years is military sexual trauma (MST) and the effect it has on mental health. Victor Echo Tango (VET) Support Services Inc. is a proposed counseling center that focuses on providing counseling services to female veterans that have experienced military sexual trauma. VET Support Services Inc. offers various counseling services that will help teach our female veterans how to live through their trauma. The organization combines traditional counseling services, such as individual counseling and relationship counseling, with new-age counseling techniques such as group mindfulness training to offer a comprehensive care model.</p>

<p> This business plan proposes a mobile app, MyMark, that will form in partnership with grocery stores nationwide to promote healthy behaviors in the form of nutritional consumption. The app will take on its initial pilot testing at a Ralphs grocery store located in San Diego, California. It will cater to grocery store shoppers by synthesizing custom grocery lists based on the app user&rsquo;s personally input health information. The app is intended to serve as a convenient replacement to shopping in the moment and aimlessly walking up and down the grocery store aisles. It is also a conventional solution to bringing a nutritious grocery list to the store. This business proposal delivers the market analysis, feasibility analysis, legal and regulatory considerations, and financial overview that will allow MyMark to successfully pilot and nationally expand.</p>

<p>The purpose of this directed project was to develop a four-hour workshop for Gerontologists and associated health professionals to assist older adults in understanding the Medicare products available to them. The workshop was specifically developed for delivery through a non-profit called ?In Transition Planning,? which is an educational platform to assist aging individuals with the aging process through education, community involvement and training. The four-hour workshop was based on the ?Medicare and You? booklet developed by the Centers for Medicare and Medicaid Services (CMS) sent to older adults prior to turning 65 years old and annually. This workshop covers the basics of Medicare planning, which includes elections on basic Medicare, Medicare Advantage, and Medicare Supplemental Plans that a senior receiving Medicare needs to consider. Workshop materials were sent to three expert reviewers, who gave suggestions for revision. General suggestions included adding material about Medicaid and rules for dual eligibles, discussing identity theft as it relates to one?s Social Security card, including breaks in the presentation, and condensing some of the material for the time allotted. The workshop will educate Gerontologists and associated health professionals about the different components of Medicare and insurance coverage available to older adults.

<p>Nosocomial infections are a significant medical burden to every health care setting in the United States. Also known as health-associated infections or hospital-acquired infections (HAIs), they are infections that people acquire while they are receiving treatment for another condition in a health care setting. To decrease rates of HAIs, Tr?-Vigil, LLC will provide health care facilities with point-of-care hand hygiene capability in the form of portable hand sanitizers that clip onto lab coats or scrubs, along with a monitoring system that tracks medical staff usage of the sanitizers. This business plan will demonstrate how Tr?-Vigil intends to deliver a vital health care service, while being a sustainable and profitable company.

<p> Traditional patient care in the U.S. has been fragmented and redundant, resulting in high healthcare costs and poor patient outcomes. New team patient care models are being attempted to improve outcomes and lower the cost of care. Models of integrated and coordinated care, including the Patient-Centered Medical Home model, have demonstrated some improvements, especially for chronically ill patients. Membership in a Health Maintenance Organization (HMO) and presence of a diabetes diagnosis is tested and results for the chronically ill are discussed.</p>