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Er legitimitet ligger i vårt intresse : En kvalitativ fallstudie om unga vuxnas uppfattning av Folkhälsomyndighetens legitimitet i covid-19-pandeminBäckström, Sanna, Ohlsson, Amanda January 2020 (has links)
The covid-19 pandemic in Sweden is characterized by high uncertainty and risk. Health experts and authorities play a central part in informing and guiding the public’s responses to a pandemic. But to have the right to operate, an organization’s legitimacy is important. How does a health expert authority get people to follow the guidelines to ensure public health efforts success in the covid-19 pandemic? This case study focused on Folkhälsomyndigheten’s perceived legitimacy by young adults in Sweden during the covid-19 pandemic, by understanding if Folkhälsomyndigheten was perceived as a legitimate expert and how their legitimacy was constituted through their conveying of risk. Hence, we aimed to contribute to health and crisis communication by adopting a public-centered approach to the constitution of legitimacy. The empirical data was collected through three online focus group interviews with 20-24-year-olds. Suchman’s legitimacy theory and Giddens’s notion of the postindustrial risk society was used the analyze the results. Through a thematic analysis, we discovered a total of 12 themes distributed over 3 dimensions, showing that Folkhälsomyndigheten’s legitimacy was constituted on the premises of pragmatic legitimacy, based on the self-interest of the public. We could conclude that Folkhälsomyndigheten was viewed as a legitimate expert because of their status as an institutionalized health authority, and that the legitimacy of their expert position role was grounded in a democratic mindset. Folkhälsomyndigheten’s legitimacy was, through procedures, representatives, and human attributes, constituted by organizing the unstable situation for the young adults to gain a feeling of stability.
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How to Shoot a Virus (With) a Message : A study on the usage and effect of coronavirus messages on WeiboChao, Wei January 2020 (has links)
This study investigates what roles the Chinese state-owned media play in the Covid-19 outbreak in terms of what kind of messages they delivered on Weibo and the quality of the messages. It also explores how the public is engaged with these messages on Weibo. Both the messages and the engagement are examined by mix-method content analysis. The exploration of the Weibo messages relies on the Crisis and Emergency Risk Communication (CERC) framework. The CERC framework combines various existing theories and compiles them into a communication guideline for a health crisis. This study examines the messages by focusing on sensemaking and self-efficacy. Sensemaking is informing the public of the nature of the crisis; self-efficacy reflects people’s confidence in the capacity to change behaviours and deal with the problems. It was found that Weibo provides a platform for delivering sensemaking messages and self-efficacy messages in the coronavirus outbreak. However, considering the accuracy, relevance and intelligibility of strategic health communication, the quality of the messages is debatable in some cases. The exploration of social media engagement relies on Liu, Lu and Wang’s virality theory on social media which discusses four aspects of engagement: authority, privacy, evidence and incentive appeal. This study shows how each of these aspects influences how people engage with messages on Weibo: the effect of different authorities on the message engagement; the usage of one-to-one communication and one-to-many communication in the engagement; and the engagement in positive appeals and negative appeals.
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