An effective health portal should be easy to use and understandable. A number of research studies have been taken in order to evaluate different health portals but there is no such study for ltblekeinge health portal. A multi-phased research approach is adopted to evaluate the usability of ltblekeinge health portal. Authors conducted a usability test of the system where citizens from the county of Blekinge are taken as subjects. They evaluated the health portal on the basis of usability test and a questionnaire is prepared to know the different perspectives of citizens. The authors validated the result with the help of interviews with a number of individual. The authors find it is very important that a health web portal should contain sufficient amount of relevant and useful health related contents. Moreover, there is need to improve ltblekeinge portal in terms of interface, contents and set of tools for accessing the ehealth services and health related information. / En effektiv hälso-portal bör vara lätt att använda och förstå. En antal forskningsstudier har vidtagits för att utvärdera olika hälsoportaler men det finns ingen sådan studie för ltblekeinge hälsoportal. En flera faser forskningsansats antas att utvärdera användbarheten av ltblekeinge hälsoportal. Författarna genomförde en användbarhet test av systemet där medborgare från Blekinge tas som subjekt. De utvärderas hälsoportalen på grundval av användbarhet test och Frågeformuläret är beredd att känna till olika perspektiv för medborgarna. Författarna validerade resultatet med hjälp av intervjuer med ett antal enskilda. Författarna tycker att det är mycket viktigt att en hälso webbportal ska innehålla tillräcklig mängd relevanta och användbara hälsorelaterade innehåll. Dessutom finns det behov av att förbättra ltblekeinge portalen i termer av gränssnitt, innehåll och uppsättning verktyg för åtkomst till e-hälsovård tjänster och hälsorelaterad information.

Health portals are dedicated web pages for medical practices to provide patients access to their electronic health records. The problem identified in this quality improvement project was that the health portal in the urgent care setting had not been available to staff nor patients. To provide leadership with information related to opening the portal, the first purpose of the project was to assess staff and patients' perceived use, ease of use, attitude toward using, and intention to use the portal. The second purpose was to evaluate the portal education materials for the top 5 urgent care diagnoses: diabetes, hypertension, asthma, otitis media, and bronchitis for understandability and actionability using the Patient Education Material Assessment Tool, Simple Measures of Goobledygook, and the Up to Date application. The first purpose was framed within the technology acceptance model which used a 26-item Likert scale ranging from -3 (total disagreement) to +3 (total agreement). The staff (n = 8) and patients (n = 75) perceived the portal as useful (62%; 60%), easy to use (72%; 70%), expressed a positive attitude toward using (71%; 73%), and would use the technology (54%; 70%). All materials were deemed understandable (74%-95%) with 70% being the acceptable percentage. Diabetes, otitis media, and bronchitis were deemed actionable (71-100%), but hypertension (57%) and asthma (40%) had lower actionability percentages. Hypertension, asthma, and otitis media had appropriate reading levels (6-8th grade). However, diabetes (10th grade) and bronchitis (12th grade) were higher with the target being less than 8th grade level. All handouts were found to be evidence-based. Recommendations were to revise the diabetes and bronchitis educational handouts to improve readability. Social change can be promoted by this project by facilitating positive patient outcomes at urgent care clinics.