A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Management with specialisation in Entrepreneurship and New Venture Creation. University of the Witwatersrand, Johannesburg, March 2016 / New technology-based firms (NTBFs) or technopreneurs are assumed to be one of the most important sources of economic value creation and development. Apart from bringing innovation with high growth and impact potential, NTBFs are faced with high uncertainty and demand a supporting environment that enhances firm’s performance. It can be concluded that new firms or new incubatees operate in competitive settings and demand systems that aid them to realize sustainable growth. Globally, there is a well-established body of knowledge that scrutinizes factors and relationships between factors that enhance NTBFs innovation performance. Majority of existing literature concurs that there are numerous variables of factors that can influence the product or service performance in respect to turnover. Within sub-Saharan Africa, technology incubation support programmes are seen as factors that affect a firm’s performance. However, the rise of NTBFs, the startups concept and technology incubator practices are all very much in their infancy in South Africa. From this point of view, it is significant to qualify the existing global body of knowledge to Gauteng’s context in order to identify the right mix factors impacting innovation performance of new technology-based firms. Factors such as survival, research and development (i.e. R&D propensity) and technological capability are seen as levers that impact new technology-based firm’s innovation performance. In a narrow sense, in this study, we aim to extend existing research by identifying determinant factors related to survival, R&D propensity and technological capability as independent variables; and analyse the nexus of these factors and innovation performance, the independent variable. We prudently identify startup firms that are in technology and embrace innovations while most of these new startups are still in an early development stage and receive comprehensive investment from university or government innovation in Gauteng. A total of 206 NTBFs were surveyed. Initially, the study employs exploratory factor analysis to first estimate the underlying variables and estimate of latent loadings. Subsequently, the correlations between survival, technological capability, R&D propensity and innovation performance measurements were tested. ii The findings suggest that there is no relationship between the number of years under the incubation management and producing new products and services that firms can launch to new market to gain profits in order to survive. Particular, in South Africa, the technology incubator movement is still in an infancy stage; hence for firms starting new ventures and producing products, it is difficult. The evidence from this study also found no relationship between survival (i.e. access to knowledge and collaboration) and innovation performance i.e. turnover. On the other hand, it was expected that investing vigorously in R&D would create patents, publications, products and services which would impact turnover. In opposition, the empirical results found no statistical relationship between R&D propensity and turnover. Our results should also be interpreted in the broad sense; measuring R&D propensity should be viewed with the understanding of complexity in measuring R&D impact to turnover. The study also found no relationship between marketing and firm turnover. Although theoretical studies suggest applying marketing capability is a key in launching and commercialising innovations, these firms tend to place more focus on product developments and pay less attention to marketing capabilities. Consistent with existing literature, the study found that there is a positive relationship between technological capability - innovativeness and innovation performance i.e. turnover. This is in line with the researcher’s position that generation, developing and implementation of new ideas leads successful performance of innovation, while we have contended that adapting or modifying existing technologies, emphasising introduction of new products, marketing of tried and true technologies and using previous research to implement technologies as determinant factors to technological capability (i.e. Technology Adaptation) impacts innovation performance. The results of the study concluded that there is a relationship between Technology Adaptation and innovation performance. In regards, competitive environment, the study found that no relationship between introducing innovation ahead of competitors and innovation performance. It was expected that these firms would avoid taking risks, these firms are not equipped with resources to experiment innovation methods or lead in new market identification. The empirical evidence generated from this study is significant and contributes to the existing body of knowledge for this reason: the study advances literature of measurements of innovation performance which varies from one study to the other. / GR2018

A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Management specialising in Entrepreneurship and New Venture Creation, 2016 / The successful commercialisation of high-tech products and services require an appreciation of the social context in which such products and services are introduced. The market for high-tech products and services in emerging markets are drawing increasing involvement of small and medium sized firms that are either developing high-tech products and services, or selling such products and services imported from developed markets. The need for basic services at the citizen level in emerging markets necessitate firms to adapt the commercialisation strategies and ultimate sales of products and services to address basic needs. Drawing on the theory of social impact measurement, social enterprise selfefficacy and entrepreneurial orientation, this research aims to assess the way in which emerging market firms – using primarily South African firms in the research sample offering high-tech products and services - have had to adjust commercialisation strategies, so as to take cognisance of the social context specific to the target markets. Data was collected from a number of high-tech firms operating in, or offering hightech products and services to emerging markets. The data was subsequently analysed based on the social impact measures, social enterprise self-efficacy and entrepreneurial orientation constructs found in literature, to assess the overall social impact of high-tech SMEs in an emerging market, being predominantly South Africa. The researcher introduced a tailor-made variable, Success by drawing on various data items collected from respondents, such as the age of the firm, and changes in recent employment and turnover figures. The results point to a positive and statistically meaningful relationship between the Success of such firms in the final sample, and the need to demonstrate social impact considerations in the business strategies of such firms offering high-tech products and services in an emerging market. The research outputs align with theory in so far as social impact not being the primary driver of such high-tech firms, but rather a necessary by-product of ensuring sustainability and success, and the need to adapt to the contextual realities present in an emerging market. This is one of the first studies to test the social impact of high-tech firms in an emerging market, especially in so far as outlining the need to expand commercialisation strategies to incorporate social impact awareness. By applying the theory of self-efficacy to social impact, the findings point to the need for hightech firms in emerging markets to not only take note of social needs, but to adapt firm strategy to integrate social impact considerations into the commercialisation strategies, so as to be successful. In other words, to be successful, such high-tech firms need to both talk-the-talk, and walk-the-walk. The implications of the research extend to the way high-tech SMEs approach commercialisation in emerging markets, as well as the team composition of such high-tech firms in order to integrate the necessary skills and experienced resources beyond those necessary for technological commercialisation, thereby having also human resources with the necessary skills and experience needed to take cognisance of, and adapt to relevant social impact contexts. / XL2018

A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Management specialising in Entrepreneurship and New Venture Creation Johannesburg, 2017 / Globally, information communication technologies (ICT) have experienced rapid growth since the 1990’s. In South Africa, information communication technology now accounts for a larger percentage of the Gross Domestic Product than other sectors. Thus, ICT is an important driver of entrepreneurship, employment creation and economic development in SA. As such, one of the critical questions is how to ensure the competitiveness and performance of ICT firms. Entrepreneurship studies argue that the performance of entrepreneurial firms is affected by, amongst other things, the firms’ social capital such as formal networks. This study, therefore, examined the impact of formal networks on firm entrepreneurial performance of ICT firms in SA, paying specific attention to weak ties as well as the moderating role of the environment. The study adopted a positivist paradigm which relied on quantitative data, using a descriptive survey method. Applying probability sampling, a sample of 120 firms were surveyed from an industry database, achieving a 14% response rate. This response rate is adequate for the generalisation of the results (Urban & Sefalafala, 2015). In analysing the data, factor analysis to reduce several variables into latent factors was performed. Thereafter, statistical linear regression modelling was performed using the continuous dependent variable – Firm Entrepreneurial Performance indicated by: Growth in Sales and Market Share, and Profitability; and the continuous independent variable of Formal Networking indicated by: Network Tie Strength and Relationship Quality and Nature sub-constructs. The results demonstrate significant correlation between formal networking and firm entrepreneurial performance as well as weak ties. However, the results indicate no evidence for the moderating role of the environment. At a theoretical level, this shows that formal networking and weak ties are beneficial to ICT firms but the environment is a contingent factor. At a practical level, managers and firm owners should consider joining formal networks that promote weak tie relationships in order to access complementary assets and valuable information. Policy makers and other stakeholders should devise policies and programmes that support entrepreneurial ICT firms to engage in formal networking. The limitations of the study include the following: first, the study was cross sectional and limited to ICT firms on an industry database; second, the control variables did not include firm size. Future research should consider a longitudinal study to test the long-term impact of firm entrepreneurial behaviour as well as firm size to inform firm specific research. More studies should test the moderating role of environment. / MT 2017