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College student's perception and preference of brand name foodservices in university dining operationsLee, Seungsuk, January 2004 (has links) (PDF)
Thesis (M. S.)--Oklahoma State University, 2004. / Vita. Includes bibliographical references (p. 66-70).
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The effect of management commitment to service quality on empoyees' job satisfaction and prosocial service behaviorsTavitiyaman, Pimtong, January 2004 (has links) (PDF)
Thesis (M. S.)--Oklahoma State University, 2004. / Vita. Includes bibliographical references (p. 58-66).
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A study of customer satisfaction, return intention, and word of mouth endorsement in university dining facilitiesNg, Yen Nee January 2005 (has links) (PDF)
Thesis (M. S.)--Oklahoma State University, 2005. / Vita. Includes bibliographical references (p.58-64).
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Analizing risk in the restaurant industryCeschini, Silvio, January 2005 (has links) (PDF)
Thesis (M. S.)--Oklahoma State University, 2005. / Vita. Includes bibliographical references (p.41-42).
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