The tourism industry has emerged as one of the key economic drivers in Africa and remains as one of the few growth industries in the world. The industry has well-documented, significant socio-economic and environmental impacts, many of which are not positive and result in enduring problems at destinations. This is particularly acute in countries such as South Africa where socio-economic inequities are high and historical patterns of development have resulted in most people being marginal from the tourism sector. The accommodation sector is one of the main players in terms of tourism and benefits the most from this industry. However, very few studies have critically examined this sector in terms of environmental management. It is the lacunae in the research that this study aims to address. The main objectives of the study were to investigate the nature and extent of environmental management in hotels and lodges in KwaZulu-Natal, South Africa. The primary data collection was undertaken via the use of surveys to 60 accommodation managers and 400 hotel guests. In-depth interviews were also undertaken with key tourism industry stakeholders. The main findings of the research indicated that although participants were aware of the detrimental environmental impacts of the accommodation sector, environmental management programs were very much in its infancy. Hotel managers were enthusiastic about environmental management but were unable to implement environmental programs and actions due to a number of challenges and constraints. Environmental issues were also not a high priority for hotel guests in the study. The study concludes that environmental issues in the accommodation sector needs to be re-examined and measures need to be put in place to address the sector’s negative impact on the environment. / Thesis (Ph.D.)-University of KwaZulu-Natal, Durban, 2013.

Having been founded on the basis of trade through its port, Durban has progressively evolved and grown. However, as a result of the dependence on the port, a physical and intangible disconnection has developed between the city fabric and *water’s edge. This has manifested itself in the road and rail connection along the Margaret Mncadi Avenue (formerly the Victoria Embankment) creating a barrier between the city and its edge. As a result of this lack of integration, another issue has arisen: ‘lost space’. This space is undesirable and not conducive to a good city image for the central business district. It becomes apparent that with these factors, there is due cause for an investigation for revitalisation and as Richard Marshall suggests in ‘Waterfronts in Post Industrial Cities’, that using the highly visible urban environment of the waterfront as a tool for revitalisation of the area (Waterfront’s in Post Industrial Cities: 2001, 2) and, in the long term - the revitalisation of the city. Studies of Sydney’s Darling Harbour, Baltimore’s Inner Harbour and Seattle’s waterfront provide insight as to how these interventions uplifted and revitalised these respective cities. Key outcomes of these precedent studies include the mixed-use nature at the waterfront, connections to the city fabric, promenade, open space and a pavilion-like architecture. Most integral to the findings are the inclusion of all dynamics of people who inhabit the surrounding areas utilising the waterfront, making it both an attractive urban locality and a safe urban environment. The inclusion of the cross-section of city dwellers amounts in the mixed-use nature of the waterfront. It is therefore apparent that on the micro scale, the urban intervention should be of a mixed-use nature, further to which, the dire need for hotels in the region of the waterfront, as well as Durban as a whole, point to an intervention by virtue of a mixed-use hotel. From the investigation into the case studies, the design parameters further outline where the intervention needs to address the street edge and public realm, creating a precedent for waterfront design with the intention of the urban design linking the city and water’s edge. The end consequence of such design parameters would be to make the waterfront physically accessible for the purposes of leisure, recreation and commerce for tourists and Durbanites alike. *water’s edge specifically refers to the edge along Margaret Mncadi avenue strecthing between Wilson’s Wharf and the Bat centre, including the Yacht Basin. / Thesis (M.Arch.)-University of KwaZulu-Natal, Durban, 2011.